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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,720
This company responds to reviews on average within 1 day

Instant Feedback

75,162 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Waaay too long of a wait
July 24, 2024

Order took a month to fill for just 2 small blinds. Go with Blinds.com. Better & Faster

Date of experience: July 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Rick,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Texas
1 review
0 helpful votes
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Amazing customer service
July 23, 2024

Beautiful Roman shade and customer service was over the top good!

Date of experience: July 13, 2024
Tennessee
1 review
0 helpful votes
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We had many different sizes to be ordered and the help we received was very valuable in sending accurate measurements. Everything we ordered was perfect.

Date of experience: July 13, 2024
Idaho
1 review
0 helpful votes
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I will be back for my other rooms
July 23, 2024

Easy to use site and like the modern roller blinds over the competition.

Date of experience: July 13, 2024
Tennessee
1 review
0 helpful votes
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I haven't received a response from my complaint. Ordering them was great and I had y'all help.

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Richard,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Alabama
1 review
0 helpful votes
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Great shade
July 23, 2024

My shade was exactly the size I ordered and fit perfectly in my window. I was very happy with the whole process of ordering a specific size shade

Date of experience: July 13, 2024
Arizona
2 reviews
0 helpful votes
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Could be better
July 23, 2024

I have ordered pleated drapery twice now from Select Blinds. With the first order (Memorial Day sale) turnaround was maybe 2 1/2 weeks and when I received them, initially I was pleased with the quality, but the measurements could have been better and they have a room darkening liner which is substantial, so the drapes are a bit bulky. Since we hung the rod, I adjusted the drapery pins for a better length and am living with them. We need the bedroom window covered in the summer here in the desert. The consultant I dealt with during the order process was very helpful.

I ordered two more pair of draperies for a pair or similar windows in the living space. Same fabric, different color, just a privacy liner. We talked with length with the consultant because we had measurement questions about the depth of the pleats in the heading and the placement of the pins with the pleats. We were working with rods that were already hung and were hoping for an exactly right length.
The consultant went above and beyond to get some answers but could not definitively answer our measurement question, so we purchased the measurement protection. After the 24 hour period we were notified order was in production, another 2 days and order was being shipped. We received drapery 6 days after ordering! I was rather surprised at the quick turnaround since I once again ordered during a sale and was expecting your workroom would be very busy.
I noticed when unpacking that drapery was not packed as carefully as or first order. Pleats had been pressed in but not carefully, ends of each panel were rumpled because of careless pressing/packing and with a less substantial lining, it made a difference when we hung the drapes. Upon closer inspection and because the drapery hem appeared uneven I noticed that seaming was also carelessly done so of course the drapery would not hang correctly. I realize these are long panels and probably not easy to construct, but I was hoping for a better made finished product. I would have been happy to wait for better made drapes. I think I am going to have to exercise the measurement protection because part of each panel drags on floor and part is the length it needs to be. I would like the finish product to meet my expectations.

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Beverly,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Georgia
2 reviews
0 helpful votes
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Huge Order
July 23, 2024
Updated review

I ordered a huge amount of blinds, they were a great product and the ordering was made very easy. This is the third property I used this team for and all of my experiences benn excellent. I am a forever customer of SelectBlinds

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi David,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador


I really like your online ordering process, it is easy...
December 4, 2021
Previous review

I really like your online ordering process, it is easy and very user-friendly. I really like your live chat, very helpful and immediate.

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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Perfect fit and coverage
July 23, 2024

Also very easy to install. They look great too. Quick delivery and tracking was on time

Date of experience: July 13, 2024
Massachusetts
1 review
0 helpful votes
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Not returnable
July 23, 2024

80$ wasted. Please enter at least 50 characters. *******

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Dominic,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Minnesota
1 review
0 helpful votes
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Customer service felt at first the initial cut was doable if the width was 1/2 in. Too short but correcting it made the fit perfect.

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Sandra,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

New Jersey
1 review
0 helpful votes
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Love getting the samples and choosing something that's just right for my space. Easy to install; I can do it myself with a simple power screwdriver.

Date of experience: July 12, 2024
Florida
1 review
0 helpful votes
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Damaged product
July 22, 2024

I received my order, the box was damaged and so was the blind. I spoke to customer service, sent a few photos and a few weeks later I received my new undamaged blind. Yes it was a bit of a pain to wait longer than anticipated for the blind, but given the issues other people have with customer service departments, mine was easy and uncomplicated. I give the company a 5.

Date of experience: July 12, 2024
Arizona
1 review
0 helpful votes
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Good but could be better
July 22, 2024

The instructions to measure the blinds is not true… after measuring per instructions and receiving we have open strips on each side that could have been covered if it was measured correctly… not too happy..

Date of experience: July 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Len,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Texas
1 review
0 helpful votes
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This order was a replacement
July 22, 2024

This is the third set of these shades that I've had to replace but because warranty expired, I had to buy this one.

Date of experience: July 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Lynda,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

California
3 reviews
0 helpful votes
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Disappointed with color
July 22, 2024
Updated review

The color I ordered was more red. What I received looked like pumpkin. The receipt in the box had a number for the color and no name for the color. I called customer care twice and was on hold to long. I sent msg asking for the name of the color number and I never received a response.

Date of experience: July 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Steffanie,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador


Great choices and easy to order
June 7, 2024
Previous review

Great choices and easy to order.

Date of experience: May 28, 2024
Rhode Island
1 review
0 helpful votes
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Perfect blinds
July 22, 2024
Updated review

Was unable to apply the 45% off discount that I received an email for.
But they did arrive quickly and fit perfect

Date of experience: July 12, 2024

Was unable to apply the 45% off discount that I received...
June 25, 2024
Previous review

Was unable to apply the 45% off discount that I received an email for.

Date of experience: June 15, 2024
Maryland
1 review
0 helpful votes
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Great
July 22, 2024

Great. Ease of installation. Fully labeled. Looks good!

Date of experience: July 12, 2024
Tennessee
1 review
0 helpful votes
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The blinds work as described. They were easy to install! Would order again!

Date of experience: July 12, 2024
Arizona
1 review
0 helpful votes
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Had to call in order to make sure I ordered my additional blinds in the same color as the first one. Person I spoke with was very helpful, had all my info at fingertips, did not have to go over things multiple times with different people and my order was placed quickly.

Date of experience: July 12, 2024