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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Very little to it or new to it. On day I was looking on Dating site they wood you like joined the site
I say okay I joined it and End with Eplay.
Needed to cancel a subscription and it was done in a matter of hrs. No hassle what so ever!
The customer service was AMAZING, 5 Stars are not enough!
I realised that I was getting charged around 5 euro every month from Segpay and I couldn't understand why because some of these months I didn't use this card for any purchase.
I contacted your customer service, I was very rude and angry (Sorryyy for this) and they solve my problem immediately! Apparently, I was subscribed in a site without me knowing it and these 5 euros was my monthly subscription. Not only they found which site is this without me being able to provide most of the information but they also canceled my subscription by themselves!
When I first contacted you I thought it was really a waste of time but I still can't believe how helpful and quick you were! Thank u.
I have subscribed to Adultprime for one year, but at the same time, I received a subscription confirmation to another site I have not subscribed to. At my request, the erroneous subscription was rapidly canceled by your customer service. Thank you.
On numerous occasions you took funds from my account despite my clear requests that you do not us my card again and your agreement not to i consider this very underhanded
J'ai demandé à annuler un engagement financier.
La prise charge a été extrêmement rapide.
My experience was awful. It's just away to rip off lonely men. You are a disgrace to the human race. Make the small print larger so that people know what they are getting themselves into. So cancel my subscription and if I see it on my card I will file charges of fraud.
Paid with - VISA Debit Card x-3972 - You'll see "PAYPAL *AdultFlirtLiteE" on your card statement.
$40.00 on November 30,2023
Manage Segpay.com payments below:
Seller: Segpay.com
Call: *******610
Email: *******@segpay.com
Invoice ID: 210d3864-8084-4872-8772-b0ca0095d50c
Transaction ID: 8VL*******Y*******C
Purchase details: Segpay.com/dcs-sup.com (a one-time charge of $40.00 (USD)
Total = $40.00 plus $10 and $17.50 total refunds to me = $67.50 to my WF debit card ending in: 3972
NOTE: I will never again get sucked into a membership with an Adult chat website just because I thought it would be interested but turned out to be a horrible experience with flaky females and it cost me money I did not want to spend.
This company should be court ordered to pay back every purchase that was made through their merchant payment processing service.
I hope millions of other consumers see the BBB.org - reviews and complaints to avoid this unprofessional company like the plaque.
Furthermore, the Adult website and their merchant payment processing service should be shutdown by the courts and forced to file chapter 11 bankruptcy proceedings and they will have a hard time getting set up to be a payment processing service again since their business credit will be in the toilet!
NOTE: You messed with the wrong consumer who takes these kinds of issues seriously and I will get the word out across the Internet to avoid your service and website for many months to come posting on social media and YouTube videos exposing you to the world!
Ain't life grand?
I wanted to cancel a membership but it was so long ago I did not have any information the Segpay asked for so I emailed them to ask where I could find the information they needed or if they could help me. I thought I would get a reply back in a day or two. I got a reply in a few hours. Not only did she find the information I needed but she also asked me if she should cancel my membership for me.
So all had to do was say with out going back to the web site and do it she did it for me.
The issue was not resolve. My account at cum4k.com is inactive but my card was charged $59.99 on Nov 25th. Please keep the account cancelled and refund the $59.99
I tried to restore access to my account but was not able to and permanently locked out. Customer support was not helpful.
I have to say, I'm more than annoyed. I was told that everything is super discreet when it comes to billing. Unfortunately, a "segpay adult o" was anything but discreet
Não recebi a devolução do pagamento feito quando cancelei. Serviço horrivel
Too many days have passed to resolve the problem, we need more efficiency, working seven days a week, because the problems also exist on weekends, not just on working days
You need to change this
Quick response, understanding of my request, professional assistance and communication.
I spend 2 weeks to get verified profile… at first they don't accept me and every time y try to have comunication with somebody they was a little bit rude with me. Only miss Joanna and The 3 persons who help me at the end was nice with me. Thank you to verify my profile
Stole my money and did not get me access to site. I asked for refund and was ignored. I had to cancel my credit card per my bank advice.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members