On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Adorei o atendimento eu queria cancelar a assinatura porque eu queria assinar por um ano
My case was closed very fast and I am very happy, that it was handeled immediatly. And i am very thankful vor that.
Top top top top top top top top top top top top top top top top top top top top top top top top top top top
I was being charged for a service which I didn't know about. I requested by email what this payment was for. I heard back within a very short time and was able to cancel the payment. Very prompt and helpful service
Quick resolution of the problem and friendly support staff
Idem alla recensione servizio ottimo veloce serietà
Lovely encounter as always. Everyone is always so friendly and nice.
I messaged several days ago to cancel any and all association with your "business" - went to one of my banks and thought it was behind me. Then just today I received two new billings. If you had any shame you'd say you were sorry and stop immediately.
Courteous representative helped resolve my issue in one email detailing all the information I needed
I just sent an angry email asking what a certain payment was and if the could cancel. The found within a couple hours and cancelled it in only a couple of days. All I did was send one email and it was done
Paid original amount and asked to cancel. I wasn't happy with subscription but had nothing to do with site. After cancelling. They said it was all cancelled and sorted then another charges on my account for an additional amount even though it wasn't due for another month etc, and I'm very upset with this
Chiedo di eliminare i dati della mia carta di credito dal sito grazie teodoro inzitari
Not as straight forward as advised, but staff persisted and kept me informed. A good outcome - not always forthcoming with other similar companies.
Lubed provides a more sensual way of having sex. Oils make women look more exotic! I would prefer more hardcore pounding with the reverse cowgirl and doggy! Position the women better in a doggy with arched backs in my opinion. Otherwise everything is great. I would request: Luna Bright, Luna Mills, Karmen Bella and SHAE Summers to the site. Just my take. Thanks.
Ich möchte credits bei Lustund Verlangen kauffen, aber die transaktion wird immer von Segpay paypal abgelehnt
Your company is ripping me off. I would never use your service. I would never recommend it and I will do everything in my power in order to try and shut down your organization, including going to the attorney general of the state of Florida. You guys are a federal crime of theft
Answer: Segpay offers several options to cancel your membership. These options are a phone call, a chat, or an email. You can utilize one of these options by going to https://cs.segpay.com/.
Answer: Segpay is a legitimate company - please visit https://segpay.com.