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SegpayReviews 3,925

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Adorei o atendimento
December 16, 2023

Adorei o atendimento eu queria cancelar a assinatura porque eu queria assinar por um ano

Date of experience: December 16, 2023
Austria
1 review
0 helpful votes
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Very good Service
December 16, 2023

My case was closed very fast and I am very happy, that it was handeled immediatly. And i am very thankful vor that.

Date of experience: December 16, 2023
Spain
1 review
0 helpful votes
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Top
December 15, 2023

Top top top top top top top top top top top top top top top top top top top top top top top top top top top

Date of experience: December 15, 2023
New Zealand
1 review
0 helpful votes
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Cancellation of payment
December 14, 2023

I was being charged for a service which I didn't know about. I requested by email what this payment was for. I heard back within a very short time and was able to cancel the payment. Very prompt and helpful service

Date of experience: December 14, 2023
Canada
1 review
0 helpful votes
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Professional!
December 14, 2023

Quick response,i feel safe using segpay. Thank you

Date of experience: December 14, 2023
Austria
1 review
0 helpful votes
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Quick and easy solution to the problem
December 14, 2023

Quick resolution of the problem and friendly support staff

Date of experience: December 14, 2023
Italy
1 review
0 helpful votes
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Idem alla recensione servizio ottimo veloce serietà

Date of experience: December 14, 2023
Nebraska
1 review
0 helpful votes
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Fantastic
December 13, 2023

Lovely encounter as always. Everyone is always so friendly and nice.

Date of experience: December 13, 2023
Mexico
1 review
0 helpful votes
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Pronta atencion
December 13, 2023

Realice una solicitud de cancelación y pronto resolvieron a favor

Date of experience: December 13, 2023
Kansas
1 review
0 helpful votes
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Scammers, Liars, Not Legitimate
December 19, 2023

I messaged several days ago to cancel any and all association with your "business" - went to one of my banks and thought it was behind me. Then just today I received two new billings. If you had any shame you'd say you were sorry and stop immediately.

Date of experience: December 12, 2023
GB
1 review
0 helpful votes
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Very good
December 12, 2023

Very good and excellent servers, Gerry quick to answer

Date of experience: December 12, 2023
Arizona
1 review
0 helpful votes
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Very timely and professional
December 11, 2023

Courteous representative helped resolve my issue in one email detailing all the information I needed

Date of experience: December 11, 2023
Texas
1 review
0 helpful votes
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No effort cancellation
December 11, 2023

I just sent an angry email asking what a certain payment was and if the could cancel. The found within a couple hours and cancelled it in only a couple of days. All I did was send one email and it was done

Date of experience: December 11, 2023
GB
1 review
0 helpful votes
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Disgusting
December 18, 2023

Paid original amount and asked to cancel. I wasn't happy with subscription but had nothing to do with site. After cancelling. They said it was all cancelled and sorted then another charges on my account for an additional amount even though it wasn't due for another month etc, and I'm very upset with this

Date of experience: December 11, 2023
France
1 review
0 helpful votes
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Nice work
December 11, 2023

Do the job, any problem. Fast reply and good quality of communication

Date of experience: December 11, 2023
Italy
1 review
0 helpful votes
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Cancellazione della carta di credito
December 18, 2023

Chiedo di eliminare i dati della mia carta di credito dal sito grazie teodoro inzitari

Date of experience: December 11, 2023
GB
1 review
0 helpful votes
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Prompt Service
December 9, 2023

Not as straight forward as advised, but staff persisted and kept me informed. A good outcome - not always forthcoming with other similar companies.

Date of experience: December 9, 2023
Illinois
1 review
0 helpful votes
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Excellent
December 8, 2023

Lubed provides a more sensual way of having sex. Oils make women look more exotic! I would prefer more hardcore pounding with the reverse cowgirl and doggy! Position the women better in a doggy with arched backs in my opinion. Otherwise everything is great. I would request: Luna Bright, Luna Mills, Karmen Bella and SHAE Summers to the site. Just my take. Thanks.

Date of experience: December 8, 2023
Germany
1 review
0 helpful votes
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Nicht zufrieden mit dem service
December 14, 2023

Ich möchte credits bei Lustund Verlangen kauffen, aber die transaktion wird immer von Segpay paypal abgelehnt

Date of experience: December 7, 2023
Colorado
1 review
0 helpful votes
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Your company is ripping me off. I would never use your service. I would never recommend it and I will do everything in my power in order to try and shut down your organization, including going to the attorney general of the state of Florida. You guys are a federal crime of theft

Date of experience: December 6, 2023