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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Easy and fast customer service. Happy with the fast feedback
When a deal on a website is showing me 89.53 why it become 131.89.? Its almost 0.55 % more than what i am seeing
I've been working on this site for a long time so haven't had much trouble I'm having some problems with your chat updates for the next few days so I understand you said the account was gone so have a good look at my account and get it back I hope please my View the account?
No hiccups straight forward and easy-to-use with rapid response.
Quise dar de baja la renovacion automatica de la pagina Manhunt y directamente me cortaron el servio que tengo hasta el 18 de enero de 2024
My query was dealt with very efficiently. Your staff were very friendly, helpful and efficient. Thank you.
Ingen problemer og hurtig respons.
Og rigtig god jul til jer alle sammen.
Seg pay was great to deal with. However your customer casting couch x. Has yet to accept my status as their customer. As I have yet to be able to login. A banner simply reading "can't login appears
Customer service took my concerns seriously and resolved them. Thank you very much
They react quickly to your problems, better than expected
Shocking service from segpay whilst they "investigated" what was happening and why I was unable to access a paid for service. Only after the threat of legal action did I start to make progress.
I didn't get a refund when they took the money from my account WITHOUT consent I reached out months ago to cancel it and they still take money from me
I asked for a refund and Seqpay rejected me. I wrote that PayPal closed the case. And answer is "we have to wait for dispute to close". I use PayPal for many years and with refund is no problem. But I suprised than is problem refund by Seypay for service whitch I never use and the overall process of buying the service is such that you think you will pay monthly, but they take the money weekly.
I received no help and was left alone with the problem. My assessment is extremely negative.
Took money I didn't authorize outta my account. Had a rep tell me they didn't see a charge for 34.95 US they only say the charge for 3.00 or something.Goofy outfit.
I contacted Segpay to find out what open accounts I had with them. I received an answer promptly to let me know that someone was working on my question. I then received an answer from that person promptly. The whole operation is well managed and I thank them sincerely.
I can still log into the site but it was a mistake from the beginning. I've been trying to cancel the service but you Guys can't find my information.
Answer: Segpay offers several options to cancel your membership. These options are a phone call, a chat, or an email. You can utilize one of these options by going to https://cs.segpay.com/.
Answer: Segpay is a legitimate company - please visit https://segpay.com.