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From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Once I provided the info needed everything went very smoothly,
I just wanted to say that you're customer service is always been gracious and courteous and I've tried to treat them the same way but some of these sites that you bill, for they have so many Flim flam things in their sight. The way they set them up the way they. Charge you is miss Leading you. In the way the site is designed. So I've never had problems with sagpay. But the sites that you've Bill for some of them are a bunch of thieves. Because when Purchase something. You should actually have to go through the same steps. Just like any other purchase, not accidentally click on to something and be charged. It should not allow you to click on the things without. You joining that particular site.
No issues service although the membership site had a horrible interface that didn't work (search functions), and hard to find customer service page including checking on my membership level
Great team to work with. My requests are dealt with quickly the first time. It's a good feeling to know that I won't have to chase for answers as you do with some companies. Keep up the great work.
Very fast and reliable - no issues. Except that I need 50 keys to provide feedback
I payed to get membership did not get the membership
Wonderful, quick, hassle free. Very pleased with the timeliness of their response and service.
My request was being worked on quickly and the issue solved within minutes
Tried initially to cancel subscription via self service but this failed. I then spoke in line to someone but again they seemed to take ages to answer questions so ended chat.
Ultimately left email to cancel subscription which was successful.
Was very good and easy help to cancel a service I'm not having then having said service refunded as well highly satisfied
This site uses you as customer service.This site has only fake profile,and they mark them by a grey heart, and every profile has a grey heart, no profile on site is real. This site rips men off with fake profiles.
I only have cash app and pay pal and I thought I had lost my only $5 to my name because my bank couldn't be verified but you guys came threw and gave me my money back so because of that I appreciate yall and I'm very satisfied (:
Although you are fine the Britstudios.xxx is not they have not repled to me and I cancllled as I can not down load, there servie is streaming only, they failed to mention this!
Ho richiesto aiuto su delle transazioni che non sono state autorizzate da me medesimo e non ho ricevuto nessun aiuto, solo inutili mail pre-impostate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members