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From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Veramente soddisfatto della soluzione del mio problema. Servizio ottimo. Velocità di risposta eccezionale.
I like that you didn't mess with me and didn't waste my time!
I needed help to cancel my subscription and I wrote an email to Segpay.
They solved the probleme quicker than I expected
Thank you for your compliance and responsibility many blessings
Bruttissima. Mi avete addebiti soldi dopo cancellazione iscrizione. State alla larga.
Efficient and responsive service, very satisfied and will be a future customer
I am due credit for 13 months of unauthorized charges
Many thanks, an account misunderstanding was solved very fast, thanks!
I received a message very quickly. I have used the messaging service and believe the company should leave my original purchase in place and not refund the difference I sort now
Very good services and fast responses. I really appreciate it.
I apppreciate working together with Segpay. Since many months the collaboration with Segpay concerning money transactions is on a very good way. And level.
You guys took money to me after I canceled my subscription and I want my money back I reached out to y'all a couple times and you gave me the same answer but I still need my money back I canceled my subscription and y'all still charged me.
SegPay said they will give me a refund within 10 days. Until it happens I'll have to see it to believe it. The fact that the website I registered for automatically subscribed me to other websites is shady business.
Terrible experience my issue was never resolved they rather added it's from chat randoms end while in transaction it's says segpay I have to dispute it with my bank
My overall experience with Segpay I would say I'm satisfied with and they wasted no time in resolving a problem which had came about from just a simple mistake is all. Thanks for all your cooperation in the investigative and in the return processes and let me just add that you wasted no time in resolving the matter for me
Jättebra.Inga som helst problem! När jag behöver hjälp, så fanns den där.
Satisfecho con la reclamación solicitada y con la persona que me atendió
No pude acceder a las películas completas,solo me decia que había llegado a mí limite
Thanks for your fast and efficient support!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members