website thubmnail of Seatsnet
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Germany
1 review
1 helpful vote
Follow Enrico P.
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Legal scam!
October 29, 2023

Bought 2 tickets for inter Milan Vs Roma and never received them. It's a real scam, stay away from this website!

Date of experience: October 29, 2023
Israel
1 review
0 helpful votes
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Steelers
November 11, 2023

Dont use seatnet website for your reservation
We bought 7 tickets premium for our game before two months and we didnt get our tickets
We sent alot of mails and msg by whattsapp
And no answer

Date of experience: November 11, 2023
GB
1 review
3 helpful votes
Follow Karina P.
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ATTENTION it's a SCAM! Do not use this website! It's a FRAUD! We bought tickets for Harry Styles show and never received them. Be careful!

Date of experience: July 22, 2023
Germany
1 review
0 helpful votes
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Tickets never arrived
February 11, 2024

Scam - do not use. Lots of communication before purchase then nothing after. Website looks legit but it definitely isn't.

Date of experience: February 11, 2024
GB
1 review
0 helpful votes
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Shocking service, can't get hold of anyone whiles chasing tickets for a concert in 20 hours time! Will not use again

Date of experience: October 18, 2023
SY
1 review
0 helpful votes
Follow Firas michel K.
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No contact yet
October 20, 2022

I bought a ticket from seatsnet and my order is ******* and I need to know what happened to my tickets they still haven't contacted me

Date of experience: October 20, 2022
Spain
1 review
0 helpful votes
Follow Lene L.
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SEATSNET IS A SCAM! WHATCH OUT!
November 4, 2023

SEATSNET ARE SCAMMERS -WHATCH OUT!
Seatsnet gave me FAKE tickets for the Las Palmas vs Madrid Atletico game yesterday in Las Palmas. THEY CAN NOT BE TRUSTED, THEY ARE SCAMMERS! WATCH OUT!

Date of experience: November 4, 2023
Romania
1 review
1 helpful vote
Follow Cristian F.
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Inselatorie evitati acesti site Seats.com
July 3, 2024

Revin cu inca o experiența groznica pe care acesti excroci de la acest site Seatsnet.com,care spun ca sunt din Dubai,nu numai ca nu mi-au dat biletul platit din ianuarie dar nici macar banii nu i-au returnat.
Evitati pe cat posibil acest site Seatsnet.com pentru ca fura banii oamenilo,nu inteleg cum de inca functioneaza asemenea excroci🤮

+2
Date of experience: July 3, 2024
Germany
1 review
1 helpful vote
Follow charly a.
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Seatsnet!:(

Beware of FRAUD, do NOT buy tickets from Seatsnet, we drove specially to Benfica Lisbon, only got the tickets 3 hours (!) BEFORE the game, but did NOT get into the stadium because the tickets had already been used for others, apparently were already sitting in our expensively paid seats!
NONE of these scam sellers care about you, we experienced that ourselves afterwards! NEVER AGAIN!
Vorsicht BETRUG,kauft KEINE Tickets von Seatsnet, wir sind extra nach Benfica Lissabon gefahren,haben die Tickets erst 3 Std(!) VOR dem Spiel bekommen, kamen aber NICHT ins Stadion weil die Tickets schon für andere benutzt wurden,.die scheinbar schon auf unseren teuer bezahlten Plätzen saßen!
Es kümmert sich KEINER von diesen Betrüger Verkäufern um Euch,dass haben wir danach selbst erlebt!NIE MEHR WIEDER!

Date of experience: February 28, 2024

Cheating ticket seller
February 16, 2024
Previous review

Vorsicht BETRUG,kauft KEINE Tickets!…
Vorsicht BETRUG,kauft KEINE Tickets von Seatsnet, wir sind extra nach Benfica Lissabon gefahren,haben die Tickets erst 3 Std(!) VOR dem Spiel bekommen, kamen aber NICHT ins Stadion weil die Tickets schon für andere benutzt wurden,.die scheinbar schon auf unseren teuer bezahlten Plätzen saßen!
Es kümmert sich KEINER von diesen Betrüger Verkäufern um Euch,dass haben wir danach selbst erlebt!NIE MEHR WIEDER!

Date of experience: February 16, 2024
Czechia
1 review
0 helpful votes
Follow Jan J.
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This company i total disaster. Never buy from them! They only take your money. No tickets recieved, no money back, no further communication!

Date of experience: May 4, 2023
France
1 review
0 helpful votes
Follow Yasmine S.
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I urge you to contact me via same email address you sent confirmation to. Seatnet.com: ETickets not received Match is tomorrow! I paid over 600€

Date of experience: March 17, 2023
Luxembourg
1 review
0 helpful votes
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Merdique
February 12, 2024

Merdique. Gangsters. Thiefs.
Thiefs. Gangsters. Merdique.
Gangsters. Thiefs. Merdique.
Merdique. Liars

Date of experience: February 12, 2024
GB
1 review
3 helpful votes
Follow Samantha P.
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Paid £700+ for 4 tickets to England v Croatia back in February - kept contacting and was repeatedly told tickets were coming then got this email on Thursday 10th June (3 days before the game):
Due to COVID-19 situation, UEFA lower the tickets capacity to the Stadiums and done randomly ballot between all the tickets holders. The Seller/Supplier of your tickets informed us that the tickets been cancelled by UEFA, therefore your order has been cancelled too (based on COVID-19 Terms and Conditions).

As we inform in the Terms and Conditions, we have enabled a credit for the same amount paid for your order to your Seatsnet account. You can use this credit to purchase tickets for future events.

We are very sorry for any inconvenience, and we will be happy to serve you soon again.

There is no credit to my account, terms and conditions state that if seller doesn't have tickets you should receive a refund, so how can they justify keeping the money with these bogus Covid 19 Terms.

I also noted they were still offering tickets for sale on their website on the Friday 12th June, day after they cancelled my order,

I have called and emailed. When I finally got through to someone on the phone they said accounting does not have a phone number and you can only communicate with them through email.

I am not prepared to lose this money without a fight. It's not the money it's the sheer fraudulent nature.

I will be seeking legal advice, but please I would recommend no one else do business with this company. I understood I was paying up to 5 x face value of the tickets with the extortionate handling fees, but thought they were genuine. I understand Covid has made things tricky, but it is the underhand nature that has made me so mad here.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
Follow Arazz Y.
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Please contact me to send my tickets and I will change the review I need the 3 tickets I'm coming from the UK!

My name is Aras, order number *******

Date of experience: October 15, 2022
Portugal
1 review
0 helpful votes
Follow Leo B.
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I bought 2 tickets for the Coldplay concert in Coimbra in Portugal at almost x4 times the original price. I bought them 2 weeks before the event. When I finished paying, I got an email saying that the tikcets will be uploaded a week before (I started to see it suspicious). At the end of the week I never received the tickets that day. I started to contact them by email and phone and they never answered, in fact I called them at least 10 times, waiting 30 minutes in line (they never answered), and sent +10 emails asking for information. They have the worst customer service system I have ever seen. Since they didn't answer when I called them, I pretended to buy another ticket in Portugal, and they called me immediately if I needed help with the purchase. I was so angry because they never answered me after the purchase, but they contact you in seconds if you want to buy. The day of the concert I traveled to the city (Coimbra), and I still didn't receive the tickets. The concert was at 7.00 pm and we traveled to the city at 10.00 am and still did not receive them. I had a terrible time, with a giant level of stress trying to contact them by all possible means. 1 hour before the concert, when I couldn't get over my nerves, I received the email where they sent me the tickets. I received the 2 tickets I had bought, but 1 arrived in another position, so the stress continued. When we arrived at the stadium, the tickets worked fine, but we had to talk to the organizers and guards to let us in together, since we had separate tickets (I had bought them together).

In short, it is the worst possible resale service, I will never buy there again and I recommend anyone to NEVER buy from this site. If you want to buy, they will call you and solve all your doubts immediately, but once you buy, they will never contact you again and if you are lucky, they will send you the tickets, and they will send them minutes before the event starts.

Date of experience: June 14, 2023
France
1 review
0 helpful votes
Follow AF T.
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I decided to write my last comment in English so that it is beneficial for everyone. I bought tickets for the beyoncé concert (Amsterdam) while I live in Paris. It's been 3 weeks that I send emails to this dishonest site and each time I am reassured that I will receive my tickets at 100% at the latest the day before the event or the very early morning of the event so I can hit the road (even if in the payment receipt, it is written that I will receive my tickets at the latest before 2 days of the event). These scammers know that I will only go to Amsterdam if I receive my tickets so to avoid refunding me and at the same time to scam me as they planned from the start, I was sent a single ticket from someone just before a few hours of the concert, because they understood that I am in Paris and that even if I take a rocket I will never be in Amsterdam.
I believe that the ticket sent was already used by someone else, which explains the fact of sending it just before the concert. Actually the same ticket was sent to several people (they know after their data analyze that theses people in particular aren't in the city of the event ;) ).
- 1st observation: This site is not a normal scam site, I believe it is a family business that specializes in scamming people, and they study case by case to scam you and at the same time they try to protect theirself in case you start legal proceedings.
- 2nd observation: It is useless to trust them, they guide you to the end in order to scam you without leaving a trace, so if you have already bought your tickets just go directly to the police and file your complaint and request a refund.
- Message for the Seatsnets site: Do not believe that you are intelligent, your victims are aware of your methods and if the number of complaints increases, we will end up blocking your site. PS: complaint filed and I will follow it to the end ;)

Date of experience: June 1, 2023
California
1 review
1 helpful vote
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SCAMMERS!
February 21, 2024

Tickets never arrived dispute them promising time and time they would. Then they ignore WhatsApp and emails.

SACMMERS BASED IN DUBAI - DO NOT BUY!

Date of experience: February 21, 2024
Germany
1 review
0 helpful votes
Follow Alfonso M.
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NEVER AGAIN
November 11, 2024

NIE WIEDER!…. 2 Karten für Real Madrid Spiel am 5. Oktober 24 bestellt im Juli. Ausgeliefert sollten die e-Tickets bis zum 4.10.24
Preis je 399€. Bearbeitungsgebühr 271,32 €! Anfang September wollte ich die Karten stornieren, was nicht ging. Sollte RESALE Process anstoßen.
Gesagt getan. Dass die Bearbeitungsgebühr dahin war, war mir klar, also habe ich die Karten zum Weiterverkauf für ja 399€ eingestellt.
Dann passierte folgendes: Mitte September stelle ich fest, dass mein eingestellter Preis überschrieben war mit 450,66 €!?!? Auf Nachfrage konnte man mir nicht sagen wer und warum das umgestellt hatte. Zeitgleich stellte ich fest, dass angeblich weitere 10 Karten zum Weiterverkauf vorhanden waren zu einem Preis von 421,,66 €. Klar dass es nie zu einem RESALE kam, wer kauft schon Karten für 450€ wenn Karten für 421€ der gleichen Kategorie verfügbar sind. Es begann ein unzähliger Schlagabtausch per Email/WhatsApp (verschiedene Nummern/Adressen).
Reaktion vom WELTBESTEN KUNDENSERVICE ein Skandal!
Dann habe ich mir gedacht, wenn die mir so kommen, stelle ich meine Karten zum Weiterverkauf mit einem Preis von 350€ ein um überhaupt eine Chance zu haben sie weiterverkaufen zu können. Was stellte ich danach fest, im STUNDENRHYTMUS wurde mein 350€ Preis überschrieben immer wieder auf 450,66 €….und ich immer wieder zurück geändert auf 350€. Das ging so fast 3 Wochen.
Da ich sowieso in Madrid sein würde pochte ich darauf, die Karten ausgeliefert zu bekommen falls sie nicht weiterverkauft würden. Der angebliche Auslieferungstag 4.10.24 ging vorbei es kam nichts, sollten spätestens am nächsten Morgen 5.10.24 da sein. Mein Flug nach Madrid ging morgens 9:40h. Böse Kommunikation hin und her und die Drohung wenn ich Mittags in Madrid ankomme und die Tickets sind nicht ausgeliefert sollten die sich diese sonst wo reinschieben. Ich sollte mich nicht aufregen, die Tickets würden da sein. Waren sie natürlich nicht!….auch nicht um 14h. Über WhatsApp wurde mitgeteilt, dass sie 1-3 Stunden vor Spielbeginn 21h kommen würden. Da Einlass ab 19:30h war, fuhr ich gegen 18:30h zum Stadion. Den ganzen Nachmittag über WhatsApp mit denen kommuniziert und meinen Frust abgeladen….zwischen 20-21h alle 5 Minuten die vollgemüllt mit bitterbösen WhatsApp Nachrichten (alleine schon um den Vorgang zu dokumentieren). Um 21h die letzte Nachricht geschickt mit ICH WILL MEIN GELD ZURÜCK!
Da klingelt mein Telefon, ich sollte meine Emails anschauen die Karten wären geliefert ….und tatsächlich die Email mit den Karten kam um 21:01h
Bin schier geplatzt. Das Spiel hatte begonnen als ich endlich den auf der Karte stehenden Eingang gefunden habe. Auf der Karte steht der Preis in Höhe von 174€!…… NIE WIEDER! P.S. 4 Tage danach bekam ich nochmal einen Anruf von denen, dass ich doch bitte bestätigen sollte, dass ich die Karten bekommen hätte. Ein Witz ….könnt ihr selber machen, damit Eure Statistik stimmt war meine Antwort.

Date of experience: November 11, 2024
Poland
1 review
0 helpful votes
Follow Grzegorz S.
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Banda oszustów
June 4, 2024

Banda oszustów

Banda oszustów, omijać szerokim łukiem,2 tygodnie wcześniej kupiłem 2 bilety na kort centralny Roland Garros, miały być dostarczone na 2 dni przed meczami, niestety nie dotarły, dzień przed dostaje maila że w dniu meczu najpóźniej na godzinę prze bilety będą, oczywiście ich nie dostałem, zero kontaktu, nie odbierają telefonów ok 100 połączeń, nie odpisują na maile, i na Whatsupie. O godzinie 17 czyli 5 godzin po rozpoczęciu dostałem maila że biletów jednak nie będzie.Prawie 4 godziny czekania pod stadionem i taka klapa, dobrze że nie pojechałem do Paryża tylko na Rolanda. Ogólnie wielkie rozczarowanie i skandal w ich wykonaniu. Nigdy więcej.

Date of experience: June 4, 2024
Spain
1 review
0 helpful votes
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Seatsnet timo seguro
May 26, 2024

Me parece un fraude de página y espero que está reseñas os sirva para no caer en esta estafa no caigan en las buenas reseñas es 100 por cien una estafa mi experiencia compró tres entradas en diciembre a mi hijo de 9 para los reyes magos para el Madrid betis para mayo me cuestan unos 140 eu por entrada a un día del partido me veo sin entrada me harto de llamar y cuando llamo 20 veces x fin contestan que al día siguiente tendre la entrada por la mañana dirigiendome hacia madrid por cierto 500 km de desplazamiento a medio viaje me contestan que mis entradas no van a estar disponibles namas de ver la desilusion y la indignacion de mi hijo al enterarse me empuja a dar un escarmiento a estos sinvergüenzas que con animo de lucrarse han preferido venderlas a 400 eu y dejarme tirado a mi y a mi familia que las compramos medio año antes por favor no caigan en esta estafa

Date of experience: May 26, 2024

Overview

Seatsnet has a rating of 1.1 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seatsnet most frequently mention customer service, credit card and complete scam. Seatsnet ranks 342nd among Tickets sites.

service
130
value
128
shipping
119
returns
115
quality
116