Overview
ScoreSense has a rating of 4.2 stars from 1,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.
I called to cancel my account and they talked me into "giving it a try" for less monthly payment. I accepted under the impression I was trying it for one month. Instead they have been charging me 4 months since and I didn't notice OR use their services. Now i am out of work due to covid and reviewing my expenses and noticed it, requested at least a partial refund for the misunderstanding and was not approved for ANY! Regret "giving it a try".
I signed up for a $1 trial of ScoreSense. The same day, I realized it was not a great fit for me so I cancelled the trial. I was then charged $29.95 for the next 3 months until I filed a dispute with my bank. ScoreSense refused to give me a refund, but thankfully I had proof that I submitted to my bank and they refunded me. DO NOT give this company your credit card information under ANY circumstances, even for a $1 trial. They will charge you for months to come after you cancel!
I called to cancel my subscription, but after speaking with Tammy in Iowa, decided to stay on as a member. She was personable, knowledgeable, professional, and very pleasant to deal with. She made my Score Sense experience an easy and agreeable one.
A very direct website. It was extremely easy to use and navigate. I put in my information and followed the prompts and from the beginning of sign-up to the end when seeing my credit reports took about 5 minutes maximum. Good experience!
After just a little computer effort, I learned that my credit scores are "Top Tier" so I'm taking next steps on my house building journey. If the scores had taken hours/days/weeks to learn, I would likely stop the forward process and just pout. Your quick and reliable information kept the process moving and saved me from the urge to Day Drink!
It was an easy and fast process; do not hesitate. The only annoying aspect of the whole process is the obligation to leave at the very least a 50-word review. I am writing this because I have never had this limitation before. Hopefully this writing will suffice for the word limit.
I spoke with an agent and we discussed how to improve my credit and was given great advice i would recommend this site. The only down side is some loan companies dont acknowledge this site to get scores
Supper glad I did this, At first I thought my credit rating was going to be a bit below good since it has been quite a while since I did my own credit check on myself. Real happy to find out it was 787, some what higher than average I think. Thank you for your service.
The monthly subscription is hidden. Even though I've chatted with a representative and received a confirmation email of cancellation, I received thank you for joining emails immediately after and am still not positive it canceled my account.
I was charged 4 times with different amounts taken from my account. I would like an explanation if charges.
Very questionable site. I have received several emails identifying me as "Christina" and informing me of "changes" to my credit. I think this is some bottom-feeding scam site hoping to dupe people into buying unneeded services to track their credit scores.
Ok but I am unhappy that I am auto enrolled in a monthly subscription and must take it upon myself to cancel. Hardly call it a free score with all of the "after work" required to avoid erroneously fees and charges
They will literally charge you twice within the same month, no matter your situation if you need to get your money back they will not give you the opportunity. I heard bad reviews about it from all of my friends figured I check it out and they were not wrong. If anything it's even worse than they said, they do not have respect for people struggling with money or the fact that there is a global crisis going on where, them automatically charging you a 1$ for a FREE 7day trail. That isn't free because on the 4th day having this was charged 19.95 then 2 weeks later I'm charged with 19.95 once again. When you try to talk to an agent and try to get your money back they can end the chat, and that's the end of it. I'm honestly mad I can't put zero stars because this low grade site deserves it stealing peoples money.
Back to their old predatory ways of 2014 still, after paying $22M. Like the rest of the dissatisfied 1-STARS, I never signed up. I am assuming it was thru a payday loan service i had to use for a few month. BTW you are better off begging for money on the street than going to a loan shark.
I am waiting to be simply refunded but not too hopeful base on what you'll have said
Wish me luck.
I don't know where your company gets its information for the credit reports. But I feel this was a waste of time and money me because the report was vague and needed information that should have been on a standard report was not there. Maybe the report was streamlined to some extent it is very unclear. Thanks for the opportunity of your service but I will no longer need it and I wish to cancel my subscription.
Very good information. It looks like I'm in pretty good shape. I do not actually need any continued services at this time. I would not have known that though without this information. I have decided to cancel my subscription only for those reasons. Thank you very much for your assistance
I've used ScoreSence for over a year and I initially got into it through their free trial. I was impressed by the details and how easy it was to see how I could improve my credit score. If I were to rate this company 6 months ago then I would have given it a 5/5. Unfortunately, there was a new App update and it looks like their website also mimics the App interface, which is less detailed and not as useful. I'm currently looking for another App to replace ScoreSence as I'm not satisfied with the latest updates... now it seems to be more focused on advertising their services.
It was great seeing the information from all three bureaus side by side. It is eye-opening as to just how different your report can vary from one to the next
There are actually a few accounts on my credit that have been reported with very different details to each bureau (such as opening/closing dates, and even the payment details are completely different in some cases). Strange how you could appear to be three different individuals based on the wide variance of information that each bureau has listed. Looking like the perfect customer on one forum, and an average customer on another. There's got to be a better way. One that would ensure that the information creditors report in on the consumer, actually match from one bureau to the next.
Called March 6 2021 to cancel my membership because I didn't even realize that scoresense was taking out $29.95 a month. I just wanted to try it once. The customer service rep that I spoke to said that he would cancel my account and try to recoup several of the withdrawals and not only did I not get my money back he kept my account active so I've had 2 more $29.95 charges taken out of my account! Awful experience and definitely would not recommend!
Good details, some things I didn't understand but there are some sub descriptions available to tab and check to better understand.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800-972-7204 or online chat:
Monday through Friday, 8AM to 8PM CT
Saturday, 8AM to 5PM CT
Sunday, Noon to 6PM CT
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members