ScoreSense Questions & Answers

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Here’s what consumers have asked with answers from ScoreSense staff and previous consumers.

10 questions answered
0% answered in 1 day
Question:

Hi, how does scoresense work?

Answer:

Hi James, ScoreSense is a product that gives you all 3 credit reports (Experian, Equifax and TransUnion) and all 3 credit scores each month. We also offer daily credit monitoring which alerts you to any reported new accounts, hard inquiries and more, which helps you protect your credit. Included in our product is up to $1million in Identity Theft Insurance. Our product carries a 7 day trial after which you are automatically billed each month until you cancel. Cancellation is easy by calling our Customer Care, or via online chat. Please see www.scoresense.com for more information on what we provide.

By Astra Z.,
See more answers (2)
Question:

Stop taking money from my credit card. to my knowledge this was never authorized. 24 mos at 39. about $960. u r jerks.

Answer:

Hi Karyl, please contact our Customer Care 1-800-972-7204 during the following hours: Monday through Friday 8AM to 8PM CST, Saturday 8AM to 5PM CST and Sunday Noon to 6PM CST. Thank you

By Astra Z.,
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Question:

What is scoresense's phone number so i can cancel?

Answer:

The following is a phone number I found when I was first contacted by them. 800-972-7204

By Harry W.
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Question:

How do i cancel my membership

Answer:

Hi Kathy G: You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT. Online chat via www.scoresense.com Contact Us page or in your member portal. Thank you

By Astra Z.,
Question:

Been trying to unsubscribe for 3 days before trlal ended. bank notified me. never wanted subscription. unsubscribe me

Answer:

Hi Dianna You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT.

By Astra Z.,
Question:

How do i go about canceling this fee off of me?

Answer:

You can contact ScoreSense Customer Care department at 1-800-972-7204 or via online chat. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CT, Saturday 8 AM to 5 PM CT, and Sunday Noon to 6 PM CT.

By Astra Z.,
Question:

I need to change how i pay for this service. how do i do that?

Answer:

You can change your billing method by contacting our Customer Care department at 1-800-972-7204 or through the online chat option in your member portal. We are here to assist you every day of the week: Monday through Friday 8 AM to 8 PM CST, Saturday 8 AM to 5 PM CST, and Sunday Noon to 6 PM CST.

By Astra Z.,
Question:

How does scoresense work

Answer:

Hi James, ScoreSense is a product that gives you all 3 credit reports (Experian, Equifax and TransUnion) and all 3 credit scores each month. We also offer daily credit monitoring which alerts you to any reported new accounts, hard inquiries and more, which helps you protect your credit. Included in our product is up to $1million in Identity Theft Insurance. Our product carries a 7 day trial after which you are automatically billed each month until you cancel. Cancellation is easy by calling our Customer Care, or via online chat. Please see www.scoresense.com for more information on what we provide.

By Astra Z.,
Question:

Took from my bank..it was not authorized.i do not have an acct with you.

Answer:

I don't have an account with you... I don't have a user name with you

By John D.
Question:

Answer:

They are a scam website. It also happened to me. They refuse to refund my money.

By Daniel H.

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