Experian

I used to be able to place a fraud alert by providing my Social Security number and other information. Now it tells me to create a free account, but the process is complete unusable garbage. It tells me it will call or text my phone number but doesn't allow me to tell it to call as my landline can't accept texts. When I give it my cell number, it sends me a URL. When I take the time to enter this into my browser, it gives me a worthless error message "something went wrong." All I do is run in circles with it.

Also, when I tried to sign in another way, it told me "We called [my phone number] with a 6-digit verifcation code." but the phone never rang.

Then, when I gave it my cell phone number and said to text a 6 digit code, it texted it to my landline instead which cannot receive text messages.

Then I tried another browser in case there was a problem with cached information, and this time it told me it was texting a code to the cell phone, but it never arrived.

It took me about 2 minutes to create an account with another credit agency which even told me, without my asking, when I needed to renew my fraud alert.

Absolutely horrible. Does not deserve even 1 star. Constantly pushing to buy more services and selling credit cards that I don't need. Impossible for 2 people with advanced college degrees to figure out how to put a fraud alert on the account because a 10 digit credit report number is required but not provided. This system itself is fraud.

Their telephone system literally makes it impossible to reach a human being. I've tried getting my annual credit report, and while the other two agencies, Equifax and Trans Union, both work without issue, Experian would not create a report for myself, or my wife or my mother. The only way I would give this company one star is if there's no option to give them zero stars.

There is no way this company actually investigates disputes, at least those submitted online. They wait a couple days then close the dispute with no change to the information. Meanwhile, both Equifax and TransUnion deleted the information I disputed. The only option would be to sue them, but of course they know we can't afford to do that so they can get away with such a poor business practice.

%90 of updates you receive from the Experian app are just fake. They just want you to log-in and eventually buy their services. After you get fooled and buy their subscription, they have nothing useful for you. Even the reported credit score is off. Each login takes three minutes on my phone. I think they wrote their whole system in Python. It is probably the slowest website I have ever seen in my life.

Experian is a complete waste of your time stay far away from this company and their services. This company is only interested in taking your money to pay off terrible smokes people such as Travis, Mr. Pfizer himself that's all I need to see you to know this company is pure garbage

Got a letter from AT&T saying they leaked out information onto the dark web and offered one year credit monitoring thru Experian. Set up the account yesterday and cannot log into it today and cannot get a hold of a live person. Personally, I wouldn't even give them 1 Star if I could! Nothing but a freaking scam!

There is no option for online (email/chat) customer support. You have to call and speak with someone who continues trying to upsell you the different options that Experian has, and there is a major language barrier because they outsource their CSR's. I called to cancel my membership after I learned that I could not cancel the 7 day free trial on the website. They make it difficult in hopes that they can squeeze more money from you. Wish I had read reviews first, but thankfully I was not charged because I used an empty account to reserve the membership.

Autocar use this platform for information. Experian as usual has got it wrong, classified my car as a N. Where they get that rubbish from is a mystery. Maybe some idiot in South Africa who is paid peanut money, no education either. Experian are not a trustworthy bunch, they could not tell the truth if it hit them in the face. Yobs or junkies is the UK rating for Exoeriam

I got Experian boost hoping to boost my credit score by a small amount but I had my name legally changed partway through the process and it is impossible to get fixed. I used their online upload: doesn't work, tried to fax them: their inbox is full, I sent my private information in the mail and called several times with no success. I am very frustrated that this has put me so far behind in my credit improvement process.

I frankly think the FCC which is another company that don't do their job, should investigate Experian. My score has been the same for over a year I mean it hasn't changed 1 number up or down. This company hijacks your information then sell it other companies who want to deny you credit. I'm sure they are working in cahoots with redlining companies and loans companies and rental agencies that pay them to give them denial ratings. Now they are asking credit cards how is this even legal? I will also start asking merchants I acquire credit from if they use Experian credit report which I will very promptly go some place else. This company is as negligent as it's unprofessional noisy foreign customer services departments!

Was turned down by a credit card company due to Experian credit research. Card company said I would need to contact Experian to answer any questions. Tried multiple phone numbers would only get a useless recording that would not connect me to a live person. Went to website to obtain a free report, had to create an account and still would not create an account or provide a report!

Experian is already doing a job of monitoring your credit, I signed up with them for several months with no improvement on my credit and debt at all. I even had my first identity theft fraud issues until I had to seek better credit improvement with a credit techie on instagrm {webghost33} who helped clear my cc and loan debts of over $43,000. To my surprise, all negative inquiries and bankruptcy statements were removed totally from credit report. If you value your time and money, you'll cancel your subscription with them and do better with your credit restoration. Imagine i had very poor score which got worsened with FDR, now My current score is 720s and it could get even better.

Can't add a new card to pay my subscription to your premium service. The current card was stolen and had to be canceled.(fraud detection my azz.) So, because your app won't allow me to add a "valid" expiration date(see pic, note the lack of option to add a slash.). I cannot continue my subscription with you. **Also, I've requested my credit union to be listed on your app so I can use boost for two years now to no avail. I guess I'm done with you.

NOT SATISFIED WITH YOUR HALFA55ED SERVICE. Experian.com is no where near worth the 25 dollars a month. Get a clue. Since I wasn't able to speak with a human, I shared my post as a review.
Also, looking around the app for Android, you'll notice several places where script is overlayed onto others making it illegible. See second pic.

Experian kept sending me these pre approved credit cards. I wanted 1 more credit card. Well I was denied and Discover did a hard pull on my credit. Damaged it significantly. I'm pissed. They are getting paid by these companies to do this. The worst company ever. I'm done with them.

It's super sad not all banks are listed on your page for Experian boost just few of them and so far you guy's won't add my bank which is citizen bank so not very helpful thanks

"30 day free trial"... except will charge you $30 at 7 days in. They did not provide any services within the 10 days I've had the account thus far. They took a ton of my personal information though. And suspiciously I've received record number of scam calls since I signed up. Buyer beware.