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ScoreSense

Overview

ScoreSense has a rating of 4.2 stars from 1,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

service
57
value
54
shipping
12
returns
16
quality
53
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How would you rate ScoreSense?
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Washington
1 review
1 helpful vote
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I can only believe the positive reviews here are paid for by Scoresense. This organization is a scam intent only on swindling customers. The credit information inaccurate. Customer service deplorable. Cancellation is nearly impossible. Promises of follow-up from customer service all broken.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2020
Nevada
1 review
0 helpful votes
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Scores
July 27, 2024

Excellent, easy and free. Hadn't checked in quite some time and was pleased with the through report.

Date of experience: July 17, 2024
Texas
1 review
1 helpful vote
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Quick Report
September 2, 2024

The credit report was quick to obtain, was easy to read, and was up to date. I was satisfied with the result.

Date of experience: August 23, 2024
North Carolina
1 review
0 helpful votes
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My Response To An E-mail That I Received
August 13, 2022

I, Hazel Quick was only trying to get a one time credit report. Not trying to join any organization with money's coming out of my account every month. I'd appreciate having the account discontent immediately. Thank you Ms Hazel M. Quick

Date of experience: August 13, 2022
New York
1 review
0 helpful votes
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Joes Credit Review
September 2, 2024

Just wondering what the difference is between Scoresense and Credit Karma? Other than your website costs $$$

Date of experience: August 23, 2024
Arkansas
1 review
0 helpful votes
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Awesome
September 2, 2024

Fast, secure and right there in front of your face.easy to use, feel like this app is the best thus far.

Date of experience: August 23, 2024
New Jersey
1 review
0 helpful votes
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Happy
August 24, 2024

I had a wonderful experience. It was an easy process. It gave me all the information I needed to get my credit repaired.

Date of experience: August 14, 2024
New York
1 review
12 helpful votes
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It is NOT free
November 8, 2020

First of all: it is NOT free. They give you 5 for days trial for $1 and then charge you $29.99 monthly if you don't cancel membership.
Cancelling membership is another issue. You can't do it on line, you MUST call, stay on hold until one of their reps answer the phone, answer whole bunch of "security questions and listen to a truckload of sales pitch crap.

Date of experience: October 9, 2020
New York
1 review
0 helpful votes
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My good news credit score
July 27, 2024

Very happy to say that my experience with Score Sense was great. They are a thorough credit customer informational service. Kudos to you, Score Sense

Date of experience: July 17, 2024
Indiana
1 review
1 helpful vote
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Trying to unsubscribe
September 22, 2022

I have been trying to unsubscribe to this for a while actually since July when I went through the 7-Day trial my account is being charged monthly and I am not happy. Please send me a number or email to point me in the direction of where or whom I need to speak with. Thank you,

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2022
Minnesota
1 review
0 helpful votes
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Waste of time and money
January 21, 2020

Use credit karma. When I called to cancel, they offered the same product at half price. Cancellation is hidden and that is a red flag. There are free sites that do the same, or better yet, go to the three major bureaus directly.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2019
California
2 reviews
0 helpful votes
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Great Service
April 19, 2020

I was very happy with their service. They always answered their phones in a timely manner. I wish that I could have kept the service but due to the pandemic, I was in a tight financial bind. I cancelled within the 7 day period and received all of my 3 credit scores a long with a full credit report for free. Much much better than free credit report. Com Their reports are easy to read. They even sent me a cancellation notice within a few minutes. I will refer them to my friends and family.
This is a great co. I highly recommend them!

Date of experience: April 17, 2020
California
1 review
0 helpful votes
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Bait and switch
April 21, 2024

I got my scores easily but only by giving my credit card details, supposedly for a $1 refundable payment, but then only by also committing to a free week that defaults to a monthly charge. So -- NOT free as advertised.

Date of experience: April 11, 2024
Maryland
1 review
3 helpful votes
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I tried score sense with the 7-day trial membership. Very simple to navigate and informative. But I decided to cancel because I have some work to do on my credit. I spoke with Reese, who was very professional. Although he offered two other options to continue the membership there was no pressure. And I received my cancellation email right away. Customer Service is EVERYTHING! Thanks, I will refer my friends.

Date of experience: July 1, 2020
Ohio
1 review
4 helpful votes
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Was A victim
June 1, 2020

I have been a victim to identity theft since 2010. Thanks to this site I was able to determine which charges were mine and which were not. I truly appreciate the help and accuracy. Now that I can redeem my name and good payment history I will be back on my feet in no time. Even in a Pandemic I can feel safe knowing my score is accessible whenever I need it.

Date of experience: June 1, 2020
Connecticut
1 review
0 helpful votes
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I wish I would have cared more about my credit when I was younger. It's really effecting me now as an adult and now that I know what needs to be done I'm going to do my best every day to get it taken care of.

Date of experience: December 22, 2019
Massachusetts
1 review
0 helpful votes
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This company is a complete scam and they will rob you in the same way they are supposed to be "monitoring" you. Customer service is ridiculous and upper management is dismissive and condescending. It's obvious they do not care about their consumers. Be warned. Go with Credit Karma much easier and better level of service.

Date of experience: January 20, 2021
Illinois
2 reviews
0 helpful votes
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Good experience
June 7, 2021

The service personnel I spoke with was kind, but also fairly pushy in getting me to stay with the company. He was able to give me a reduced payment amount, which I did accept as I do appreciate everything Scoresense offers for identity theft coverage, etc.

Date of experience: June 7, 2021
North Carolina
1 review
2 helpful votes
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Score Sense does absolutely nothing.
April 26, 2022

I had Score Sense for about 5 months. During that time I received alerts from my credit cards about fraudulent activity on my social security number and on my accounts. Score Sense was NOT aware of ANY of them. If you are going to pay for a service make sure they actually do what they are getting paid for. Score Sense did absolutely nothing to monitor my credit. I get better service from Credit Karma and they do not charge anything. The worst part is I talked to several people about what happened and they said they do not monitor everything, so what is the point?!? Score Sense is a waste of money.

Date of experience: March 27, 2022
Washington
1 review
1 helpful vote
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Score sense
August 6, 2020

Good service. Please send me an email when to cancel to avoid a charge and you will have earned a fifth star. I cant really afford another monthly bill. I wish you had options to increase score quickly because I want to secure a house.

Thanks, "
Christopher Barnett

Date of experience: August 6, 2020