IdentityGuard

I admit that when it comes to handling money I don't really know what I'm doing. I need all the help I can get. Identity Guard gives me peace of mine to buy things on the Internet. I hate going out to shopping malls for gifts and things. I'd much rather stay at home and click my way into birthday and holiday gift giving. I love Identity Guard otherwise my identity would have been stolen a hundred times by now.

We've been a customer for over 10 years. They were very little of value when one of our identities was stolen a few years ago. They recently changed their platform without updating us. And it's taken us over 3 months to cancel our billing, even though we cancelled our account. Lots of phone calls and frustration.

Identity Guard is one of the best program out there for keeping my identity safe. I don't have a lot of money, but what I do have I would like to keep. Identity Guard helped that on two fronts. It was reasonably priced, so I wasn't breaking the bank keeping my money safe, and the protection was impeccable. I did a lot of research before picking this company. I chose them because they were reliable and had a decade of experience. You can't get much better than that.

I tried to buy the basic service and of course they blocked that purchase from going through online so that you have to call them. Then the spin begins. No matter what you say, the horror stories and the fear they try to drive in to you begin, to buy the top line package is relentless. After 21 minutes of back and forth, of his unwillingness to just sell me the basic package, I was told "you might as well buy nothing and take your chances". That's what you get for trying to buy the only thing you can afford for yourself when your budget doesn't allow the top of the line program. Crystal clear what they care about. It's just the money they want. And not trying too help a customer feel any level of protection. We can't all afford Ferrari's. Sad your company doesn't see that, or worse, care! Found another provider; Zander, who frankly offered more coverage than your basic package, at a lower costs than your second tier package, or your and your parent company; Aura offering. Thank you for pushing me elsewhere.

This company is just what I was looking for. I looked at a number of other credit monitoring companies. None of them came close to offering the same services that I get from Identity Guard. They help me learn how to improve my credit while helping me monitor it. I even have identity theft insurance now in the event that my identity is stolen. Best of all, they have great prices on their different plans.

Initially, I was pleased with Identity Guard - it was exactly what I needed with monitoring bank accounts, etc. Since summer of 2023 - it has unlinked all my accounts and no longer will monitor them. I have repeatedly relinked them with great difficulty several times and shortly after relinking, they unlink again. Now, I can't link them at all. I have multiple bank accounts and it was easy to look in one place to watch their security and now this services is not providing what was promised.
I attempted to speak with Customer Service on this issue, who had no clue why this was happening and told me that I still have access to their other services so I should be fine. Kind of like telling the person who ordered a steak and baked potato dinner at a restaurant, "Well, here is the steak, you should be fine without the potato." But you still have to pay full price.
They will not refund me what I have paid (annual subscription) - their response was basically "Too bad, so sad" and "you really don't need that service"
Worst Customer Service I have experienced in decades. If you are looking for an identity monitoring company - LOOK ELSEWHERE

Amazing i was chanced to get my credit score fixed under a space of 96hours, that looked more like a trick to me but now it was worth it taking the risk. I can give details on how I went about it if anyone cares. You can reach geniussolutions *******@gmail. Com" if you don't mind.

I am happy to report that after I filed a BBB complaint-Identity Guard finally gave me a refund.
A happy ending!

It was easy to navigate their website, the first few weeks was great. Then down hill. I canceled my service within the free trial. However, i was still billed twice. Just sad. Then when i request my funds be put back on my card they said the would do so immediately. Nevertheless nothing happened after 3 days of calling and waiting on hold. I was finally informed that it would take a full billing cycle for my funds to return to my account.

Will not return for anymore business. I would refer for persons whom like to check their credit and score. 3 1/2 stars. Only because they withdrawn funds from my account after i canceled.

This is one of the greatest companies I've ever had the pleasure of getting services from. They are the real deal, and I've had a better experience in six months with them than in over two years of other credit protection services. Add that to the fact that their lost wallet program helped me out of a jam when I was on vacation, and there's no way I'd ever use another program again.

I've been trying to find a way to keep my identity safe ever since my credit card was stolen a few years ago and it took me months to get it sorted out. Identityguard was the first place that I found that actually made me feel safe. I know that when I'm surfing or buying items online that my identity, passwords and everything else is in safe hands.

I've had several friends also comment on Identity Guard after I turned them on to it. It's the best value out there.

When my sister came to visit me, I stopped at the bank to get some cash so we could make a day of it at Disney. I did not know that I had left my debit card in the ladies room at the bank. I thought I had left it home, but it wasn't there. So I called the Identity Guard people. I had a two-week trial of their services. They helped me deactivate all of my credit cards and were very helpful by watching my credit scores. You know that I bought the full package of this insurance and it makes me confident if anything happens again.

Was on hold for over an hr on two different occasions when trying to contact customer service. Pathetic service!

Identity Guard is great! I have known several people who have gotten their identities stolen and seeing them go through that terrible experience makes me not want to ever have to deal with that. Using Identity Guard I feel safe and secure. I get text alerts from them and they also monitor my credit. I love knowing that if something ever does happen I am already protected. Its like insurance for your credit.

I chose Identity Guard because it was comprehensive and reasonably priced. I had one problem before where someone looked at my credit card when I was checking out at a department store. It's hard to believe that there are people that are just predators like that, but this is the world we live in. I don't like it, but what to do? Can't pretend like everything is peaches and cream. I feel calmer now that I have taken some action to protect myself from identity theft. These are the kinds of things that makes me feel helpless and it feels a lot better to have back-up in these matters. Its empowering.

I applied on line and immediately was directed to what was supposed to be my credit score from both Equifax and Trans Union. It was not. Only partial was there. So I called in within 24 hours to cancel membership. The women said my phone number did not exist in system. I then provided address... she said did not exist. I logged into my account (via link they sent through email) and all my information was accurate - I gave her my member ship number and she still said she couldn't cancel as I didn't exist... hmm. So I tried to clarify I have a member number, an email and all my details are in my account but you can't find me? I was able to click cancel on my membership account but will be watching closely to ensure my bank account is not used for future payments. Very very shady.

Identity Guard provides identity theft protection but I really don't think they provide anything valuable that is worth the $18/month they charge. I'm pretty sure all these identity theft services are all a bunch of BS. If you get your money stolen they don't give you your money back.

My husband and I decided to get Identity guard after my wallet was stolen a few years back. We wanted peace of mind, and boy did it come in handy! I was notified of a suspicious account opened at Walmart by someone who was not me. If it hadn't have been for Identity guard, I really would have had no idea until I checked my credit report again for some reason in the future. I definitely recommend it to all my friends! At this price, you can't beat the security it provides.

This company is the best one I have found for identity theft protection. I have used other companies out there and none of them can compare. I love that there are so many different features like insurance against identity theft, the protection software for your computer and so much more. When you look at the cost compared to what all they offer, it is a great deal.

Do you have any questions about how poor security is online? I know I don't, especially after the week when every credit card I carry got compromised at once; even my bank card. No more of that for me. I signed up with Identity Guard and I haven't had a problem since. Wish I had found out about them sooner and saved myself 2 weeks of having to always carry cash!

Identity Guard is the absolute best in identity protection! I'm a new customer to Identity Guard and I can't believe I waited so long to sign up for their service. With custom monitoring, alerts and state of the art identity protection, I'm protected from identity theft and misuse. I would recommend Identity Guard to anyone interested in protecting their credit standing and identity!

Every week I read a story about someone's identity being stolen. Recovering from ID theft can be costly and time consuming. Then I discovered Identity Guard. They actually help prevent ID theft by monitoring not just your personal identification, but they watch your credit scores along with other services. In fact, they have helped customers recover after theft. I thought that it would be really expensive to have this kind of coverage for myself, but I was pleasantly surprised to discover that it is very affordable. Identity Guard has relieved me from the worry of identify theft.

I'm really happy to have found Identity Guard! I've been looking at credit protection type sites for a long time but could never get myself to pull the trigger. Then, I saw all the different options offered by Identity Guard.

I was relieved to see that have a plan that is less than $7/month! Now that's something you almost can't live without. I thought that was a great basic place to start. But, they also have higher levels of protection too. You can even get anti-virus software and keylogger alerts which is really valuable these days with all the hackers out there.

Also, if you want even more protection, you can protect your kids' identities and information as well with a separate package.

They make it easy to start, affordable, and the peace of mind is totally worth it.