Samsung

I was having trouble with my samsung gears2. I called ATT, I was then sent to samsung. Samsung sent me to best buy. Best Buy informed me that they could do anything to fix my gear. I was then routed back to Samsung. I was put on the phone with someone I could barely understand. Their attitude was as if they did not care that I had purchased this item and just wanted them to replace it. I informed them that I would be writing a review and would write until the end of time about the service I received. The person on the other end of the phone stated, "ok', I have the gear and have been with Samsung for the past 4 years. This will be the last item that I will purchase from them. They are quick to sell you something, but don't want to have anything to do with you when you are having a problem. Samsung sucks.!.

I contacted Samsung because my S6 started to go wrong.
The support center sent a return company to collect it.
3days later I got it back and they told had come into contact with liquid.
This is not true it had not been anywhere where it could have got wet.!
They go on to saying that it is not covered by the warranty.
This is the last time I will buy anything Samsung.
I was very Disappointed with there decision not to repair it.
I taken it to Vodafone and they told me it was the touch screen that had malfunctioned.
Not liquid damage. Think twice before you buy a SAMSUNG PRODUCTS this might happen to you!

Two years ago we moved into a new house and bought a refrigerator, a stove and a microwave the refrigerator after two weeks the icemaker didn't work now my stove is getting rusty and the microwave just broke my advices stay away from Samsung kitchen appliances

First hour was to get a service authorization number for 65 in TV. After a week and another hour on the phone service request was canceled as no service techs in the Spokane, WA area. Offered to replace with last years model (less than half of what I paid.

Now working on a refund.

Who knows where this will end up. For now out 5K and no TV.

Wow... LIARS. Thieves. And con artists misleading and taking advantage of their loyal cust. NO.NO NO. Leave this company now. Never buy another product from these con artist.
Wasted 2 days of my time going to 2 ubif stores to have a factory defect fixed... both assured me is was covered under factory warranty. They put new piece in and it still did not work. So then I had to pay and waste more time and send phone to them... all the while this has been 1 month yes 1 month my child has been without her phone. When I sent phone back all was good yrp covered under warranty the phone is 8 months old.
Now I get a PAY US 200 DOLLARS CAUSE IT IS OUT OF WARRANTY. They are thieves... cons... and liars... And this from a no longer life long customer. They deserve to be shut down! Contact the FEDERAL TRADE COMMISSION.GOV they need to be shut down for these practices.

I bought SM-A736 on ebay. Phone is OK, but service is terrible. 3 times I spent time to try to register phone in my account. SamsungPro? Told me, that they did it and I have to check my account in 12(24) hrs. But I do not see any results. May be support is OK, that Website is bad, or vice versa. I have Samsung phones last 5-7 years, I did not have any troubles with phones. Now I have troubles (not with phone) with support.

Iam not recommend to buy a fresh samsung mobiles.
My mobile display not working automatically after service he saying physical damage but thats gone automatically. This issue faced two times. My mobile is M21 price *******. My repairing cost 9000+ this estimate only auto damage display replacement. Other hanging issues and touch issues there. Still my phone under repairing condition but iam not Intrested to repairing any way. My thought this is brand tricks. Warranty also not provided.

I ordered a s22 ultra for my wife on his birthday and they gave me a date of 29th march and customer serviced promised me to deliver it on 29th but now they say it will be delivered on 6th April. I can't give my wife her present on that date
I would advice don't go for online to buy from Samsung

Samsung is the name of a company that is synonymous with lack of ethics, deception, scams and no customer service. They sell defective products that end up costing you more than the exorbitant amount you paid in the first place. Like paying double for a samsung waterfall dishwasher that never worked in the first place. Samsung is filled with CEOs who are scammers - they are in it for the profit. They do not understand what customer service involves and they avoid taking responsibility for any problems cause by their poor manufacturing standards. NEVER BUY ANY SAMSUNG PRODUCT + you will regret the purchase.

Bought a refurbished phone, camera wouldn't focused and made a weird clicking noise, tried to return it and they wouldn't take it back because of a scratch on the back of the phone. The phone was broken when they sold it to me and they wouldn't take it back because of a tiny scratch on their flimsy phone. Customer service guy was rude and yelled at me accusing me of breaking the phone and trying to return it. Threw the whole phone away. I'll never buy Samsung again.

Received Gear watch for Christmas 2018.
Watch wasn't working as of May 2019.
Contacted Samsung. They told me that I needed a serial number for the watch. They told me that the serial number would have been on a piece of paper on the backside of the watch!

Needless to say after wearing the watch for six months, There was no longer any piece of paper on the backside of the watch.
Samsung did not stand behind the watch because I could not find the piece of paper that had the serial number.

I did have an invoice from Amazon showing that the watch was purchased on December 2018. Unfortunately, for some reason that invoice did not have the serial number.

They will not honor the warranty!

UNBELIEVABLE!

We purchased all of our appliances from them when we built our house. A stove, refridge, dishwasher, washer and dryer. Exactly one year the door to the dryer broke and we had to pay to have it fixed. We were told we were too rough on it. We are a couple in our 60's. Next, the stove top stained when food spilled over on it, next the dishwasher broke and luckily my husband fixed it, next the ice maker started spitting out ice cubes all over the kitchen floor, next the dishwasher broke again and the husband fixed it again, next the dryer broke and we had to pay to get it fixed, it broke again one week after being fixed so we bought another a Whirlpool.

Why am I not surprised at the 1.7 rating of Samsung. I ordered a new Samsung S22 Ultra on April 1st, received it on 4/5. Noticed that Samsung has a new promotion starting on April 4th for a $100 Samsung credit which could be used when you order a S22+ or Ultra. I called the customer service to request the $100 promotion so I can order the cases but they said thy cannot as the promotion started on 4th. The option they gave was to return the S22 Ultra and re-order, how dumb are they as the phone is no longer new as I opened it and when I return the phone which is no longer new lost more than $100 promotional credit. Why am I not surprised at their stupidity. Well I decided to return the phone and reordered to get 3 free cases and a new S22 Ultra.

I bought this galaxy c9 pro 64 gb on 18 june 2017... its not even a month old and statred showing its real colors... i mean they say it has a 6gb ram etc etc... after few days it started lagging... phone apps crashes and lot more... problems... and one day the phone starts unlocking by itself. I mean what the hell is this. The phone has fingerprint and password but still it was unlocking... sorry to say but this is the mistake of my life for buying samsung c9 pro. Wasted my ******* rupess... i swear i will not buy a samsung device next time..

My wife and I purchased two Samsung Galaxie S7 edge's and submitted a claim for the Gear VR offer. They rejected the receipt saying first is was not purchased at an approved location and secondly that the prices of the two devices were not on the receipt. We spent around $1600 for two phones at an approved Verizon store and sent them the entire receipt and Samsung ran out of the product and is doing every thing they can to get out of honoring this promotion. Samsung has great products what is happening to there customer satisfaction?

I love my Samsung Galaxy Z Flip 3 to film for my growing YouTube channel. It really is the best phone I've owned in terms of performance and features. But our very high-end 82" Samsung 8 series 4K TV is an awesome machine to watch Netflix, however the remote will lose connection when the TV is first turned on, and I have been noticing the issue for a whole year. Overall great company with quality electronics.