Sammy DressReviews 6,937

Sooo... i ordered three things from sammydress.com. So, i had ordered a WHITE waist belt and i ordered that on march 3rd and i received it today and it was a RED belt. I ordered two sweaters on the 5th of march and i havent received them yet. I hope i receive my things. Are they being shipped seperately because i ordered them on seperate days? I hope i get my things sammydress. I REALLLLLLLLLLLLLLLLY want those sweaters. First sweater; MS**************. Second sweater; MS**************. PLEASE look those up for me and email me! Overall, i got a RED belt instead of a white one., soooo i guess im going to deal with it. I just want my TWO sweaters. It says they are shipped out, but are they? Let me know please.

I order Feb 2,2014 and I didn't get my order until mid march 2014 but thet only shipped me 1 thing out of 3! I wrote a ticket over a week ago and they never replied to me! And it says a reply within 24 hours! Then I found there "customer service" number, I called it and it sounded like some dude that was at his house. He didn't sound professional at all! He only said "hello" NO COSTUMER SERVICE NUMBERS JUST ANSWER SAYING "Hello" this site is ridiculous that they wont give me an answer and they're taking people money!

I have order a dress and hoping to get it before prom. After paying for the dress and for fast shipping, I received an e-mail about the order being processing and I will receive a tracking number after they received the payment. They received my payment but I haven't receive a tracking number in my email yet! I till today still have not received a tracking number at all! This is unbelievable! If I buy fast shipping I expect it to be here on the day it is state not any other day after that! It has been almost a week now! I am mad furious about this horrible customer service! I even issued a ticket today & I better hear back from them or else I going to to do something about it! This is unacceptable!

My first order was absolutely fine, I paid the items came.
This time round, sammy dress have introduced a 'one-click payment' that they do not tell you about until you click it. This means no confirmation no nothing, now my niece was playing with my phone and she accidentally clicked the button and when I grabbed it of her I immediately tried to take it back but within seconds the money is out of my account. I've emailed many times and submitted a report ticket to have a refund but have gotten no reply, not even an email to acknowledge they are looking over it. I'm sure they will reply to my email once the item (that I don't even want) has been dispatched so I can't be refunded. Extremely upset and angry.

------UPDATE------
Hi guys just an update from my last review, you can see under that a 'sammy rep' said they'd sent me an email, I can tell you that they haven't. I asked specifically for my order not to be shipped out on their 24 hour ticket thing and I didn't get a reply in 24 hours. Instead 2 days later I was told to 'be patient as my order will soon be shipped'. That's pure stupidity as they knew that is not what I asked. When I responded saying that I didn't ask for that they said my order had been shipped and there was nothing i could do to get my refund. It's clear it was done on purpose so it was impossible for me to receive a refund and then to make it even worse they said due to inconveniences my package may take up to 2 months to come and they can't track it. Yeah right. We'll see if it ever comes because they probably didn't even ship anything of. If they think I'm taking down my review because of a stupid generic response to my problem that is far too late they must be joking. I think it's pathetic that they chose to take £10.56 when I needed that money desperately as Mother's Day is coming up. They could have refunded me like any other shop and would have still had a loyal customer.

I don't post often about websites, but this one is particularly bad. None of their promises are met. None of their customer service is helpful. Like most other reviewers, my problem is the "been waiting 6+ weeks and still has not shipped" issue. Customer Service responses are canned and not helpful.

Additionally, most of the good reviews on this site seem suspiciously like sammydress submitted them. Most people with positive experiences do not submit a review of a single company. All of the positive reviews of this company are from first-time submitters

I placed an order on Feb 3. They didn't even process my payment until March 3, a month later, even though I paid via PayPal the same day I ordered. As of today, my order is "processing." After reading several reviews, it seems like this company does this a lot. It's bad business & if I don't receive a response from my tickets I submitted to them, which they say they will respond in 24 hours and they didn't, then I will dispute it. I'll never order from them again.

**UPDATE:
They are CROOKS! I waited the ridiculous 60 day timeframe that they gave me and still received nothing. I asked them for a refund since I did not receive it, and they had the audacity to offer me $30 for compensation - not even the full amount of my order! What a JOKE! They are a scam and WILL NEVER recommend this company!

Soy de El Salvador, he comprado varias cosas en 2 pedidos, entre ellas 2 camisas, 1 sweater, unas pulseras, unos aritos, un pendiente. Todo me vino en buenas condiciones, aunque hubo problemas con un item fuera de stock, al final me lo mandaron, tardó 2 meses en venir, pero es el tiempo promedio que se tardan los pedidos de un continente a otro, con gusto volvería a comprar en este sitio ya que tienen cosas originales, de muy buen gusto y a muy buen precio.

This company charged me twice. I got an email saying they got my payment and then the next day they sayy I didn't compete my order, I was confused and I looked at my account with them and it didn't show my order, so I reordered. Little did I know I was being fooled by these criminals because they took money from both orders with no products in return. This is ridiculous, wish I knew about this site before I made these purchases. Ridiculous

Hello, I already purchased on SammyDress twice and I it was a very good experience because, the shipping time takes a bit but then my items arrived to me in perfect conditions and looking just like the photos in the website! I really love jewelry, watches and shoes from this company, witch were the items I already order! They were really beautiful/good looking and the materials very good too, witch make them appears much more expensive that they really are! I never had problems and I think the support center works well and they always answer me! So I recommend this website :D

Hi! I've had the best xp with this site. I ordered my items (the page is really easy to use) and they sent them ASAP. It takes time for them to get to my country (Uruguay), and I can understand that. The customer service is the best! I've been in touch with Rose (she´s been extremely helpful) due to our really weird custom laws here, and they've gone above and beyond to help me out with my purchases. It's not their fault that shipments take that long to get here... I highly recommend purchising items from them.

I love SAMMYDRESS!
I'm a bit of an addict and making others addicted as well!
The prices are very low, the quality great, and best of it all, the designs, AWESOME!
The shipping fees are a bit expensive for me, but for all the things I mentioned before, I think the final price is still good!
Up until my last order, I never had issues with my purchases (everything arrived in time), and this one is taking a bit longer than said, but I get it, they are too many items and some where out of stock, but I made a ticket and solved it relatively fast.

I do recommend SammyDress, honestly, I never had any issues with them.

I placed my order on 3/8/14 with expedited shipping. The order is still in process and it is 3/14/14. I submitted a "ticket" asking what was going on with my order since the website says 3 days after payment is received your order will be shipped... it's been 6 and it's still processing and my ticket that I submitted hasn't been responded to. I am in the United States and tried contacting the provided phone numbers to no avail. I don't know about anywhere else but in the United States that is unacceptable. The shipping is very expensive and I expected it to be treated in a timely manner. I ordered my clothing for a vacation that I'm taking and I don't know if I will receive it by then. I gave them 24 hours notice and I will be contacting my lawyer to resolve the issue. Completely unprofessional.

Warning- DO NOT use this site! This is the most disappointing online shopping experience I have ever had. I ordered on 20th Feb 2014, and have no clothes, no answers and not a single reply to my FIVE tickets of complaint.

I am usually very careful about online purchases, but I guess I was seduced by the lovely looking clothes and low prices. I am a small size, so thought these items would fit and look good. I ordered a number of items and paid for "expedited" shipping: total cost of $AU 105.

After 10 days, I started to get concerned and checked the status of my order- it was still "processing". I sent a pleasant enquiry via their Ticket system, which promises an answer within 24 hours. I received an automated reply saying my ticket had been received, but no answer. I have sent four further ticket since then. I have had NO answer at all by any means. No email, nothing at all.

I paid in full as soon as I placed my order, and these people took my money quite happily. I paid with PayPal, so hopefully may have some recourse. I think PayPal should definitely remove them form the retailers they deal with. I will complain to PayPal and never deal with this site again.

Total disappointment. Should not be in business.