Sammy DressReviews 6,937

I ordered a dress 3/11/14 they didn't receive my payment until 3/14/14. It is now April 1st and my order still says processing. I have ordered items from this site before and received them but the shipping process took about a week to ship. As for my most recent I have not gotten an email or anything that says what is going on with my order. I also submitted a ticket to customer service that says there will be a response in 24 hours, I have not received an answer for that as well. Now I believe that the dress I ordered was not in stock. It's funny how they receive payments quick is ever but can't respond back to a simple question. They need to let the customers know what is going on with their order.

I have ordered from sammydress.com i recieved my trainers as promised also i have re-ordered from them and i am just awaiting my order also they have let me klnow that one pair i wanted are out of stock and asked if i wanted an alternative pair in which i have ordered so i am just awaiting them to come as well but in the meantime i am a guy who shops online because it is more convenient for me as i work long hours but also they have helped me in ways i would not get in a local store in the centre of cannes in france as i do not speak french but with all this i am satisfied so far with the help and efficiency of this store

I bought three items from sammydress.com. I made sure that each of the items were in stock before purchasing. If you purchase an item that is not in stock it can take forever to get it. It took 30 business days shipping time and 4 days processing time. A lot of people are unaware that your purchase will take 4 business days processing time before your items are shipped. Seriously, your items are being shipped from China, expect it to be awhile before you get it

Now i don't know how this will turn out but by looking at these reviews it makes me regret it I am short on money and this was my first online order ever and they had very nice cheap clothing I ordered 2 jackets from there and it was only in process for a day and the next full day it was shipped off I ordered them on march 22 right after my birthday... and it is the 30th soon I will be checking my mail box and if it's not here by the time my spring break is over I will be contacting my lawyer.

DO NOT USE SAMMYDRESS.COM!
SCREW giving any stars to this company. Here is one of many complaint letters I had to rite to this damn website:
"I do not want to replace the last item. There is nothing on your website worth waiting another month to receive. If you can't refund my purchase, since you claim that the other products all of a sudden now are shipped out, then please just refund the cost of the shoes to my credit card. Your company still managed to make a profit out of the other products I bought, and this last product was bought under false perception on my part that you were actually able to fulfill the order.

I am not sure how your company runs overseas, but I can assure you that this is not a strong business model. If you would have informed me sooner after I purchased the "out of stock" item, instead of waiting a month, and or just refunded my money the first time I had asked you, you might have still had my business. Now, not only have you completely lost my future business, but the business of people I have already told NOT to purchase from your company because of this incident.

I do not wish to receive another "offer" or half apology. I understand that your company probably fills orders upon orders and that incidents like these do happen. However, it's the way a company handles issues like these, that makes them unique and gives them a competitive advantage.

I believe that I have been extremely understanding with regards to the situation, as I could simply certify-return the order that you claimed has shipped, causing your company to consume the cost of shipping and demand my entire refund. As that option appeals most to me, I have no trust that your company, in good faith, would actually satisfy my demands. So, simply refund my money for the shoes and call it a day."

NEVER AGAIN WILL I USE THE. All they keep saying is SORRY. I don't want a damn sorry, I want my godamn refund. Appears that I'm not the only one who feels like this.

Stay Away! Very similar experience to everyone else on here, I placed my order in September. I knew it was a foreign website, so I was expecting that shipping could take a while. After two months, I reached out to their customer service. They told me to be patient it will arrive in the next 10-15 days. This goes on for another 3 months. I finally gave up and asked for a full refund. They acknowledge that my order must be lost and that they will give me a refund. It's been a month going back and forth asking for my refund and they still want me to wait another 10-15 days.

Stay Away and do your research! You will see a lot of complaints online and PayPal will not help you after 45 days! Extremely disappointed in both of these companies.

I wouldn't of gave this business even 1 star, however I did not have a choice. I have had a horrible experience with sammydress.com, I would NEVER ORDER FROM THEM AGAIN. After waiting 6 months for my sweater to come in, and bring told continually by the company to be patient, they finally answered me about my missing order. After waiting over 3 more weeks for them to come to a final conclusion (24 hour response my $#*!!) they offered me a refund or for them to resend the item. I decided to get the item re-sent. They then informed me that I would have to pay 50% of the items cost plus addition money for shipping. I has already paid full price for the item and for shipping. This is bull$#*! I ended up asking for a refund, lets see if that even comes through... I DO NOT recommend anyone order from this site.

I order almost $200.00 worth of clothing and shoes. As with other customers experience it took almost 3 weeks to receive it. 4 items were missing and I had to wait another 3 weeks for those items. Unfortunately I am still missing an item and have emailed numerous times the company and have been completely ignored. I knew it was a bad idea ordering cheap clothes from China made by practically slave labor but I was seduced by the cute clothes and the prices. Well I got what I paid for and will never shop there again. They have the worst customer service and could care less if you received the items or not. They are in the business of quantity not quality and the proof is in all of the complaints they have. Stay away unless you like to gamble with your money on cheap clothes by an ethically corrupt company!

DO NOT ORDER ANYTHING FROM THIS LOW-LIFE SCAMMING "COMPANY"! I ordered a dress from this site a couple weeks ago. After I had already ordered, I was showing my sister this cute new dress I ordered and how it was surprisingly so cheap. She was in disbelief and said that it was a little too good to be true. We looked up reviews and immediately realized it was a scam. I submitted a "ticket," trying to cancel my order and get my money back (Luckily, I only paid $29). Unsurpringly, two weeks later, they have not responded to me. I've tried calling them countless times and have never been able to get ahold of anyone. I'm not expecting to receive anything from them or even get my money back, but I will be sure to warn everyone I know not to buy anything from this joke of a company. 100% SCAM!

I also want to add that anyone who gives this site a positive review is paid to do so! PATHETIC! They don't allow negative reviews on their website either. They will deletethem. Huge red flag!

I ordered my item on january 20 and because it took so long (still haven't received it until now), i contacted the customer service. Then one day, they emailed me and said that I have to take the order to the post office by myself because the post service can't contact me when they send the email. They also tell me to contact the post service they use by myself; they do not offer to help. I think this is weird since it's usually the seller's responsibility to make sure that the order is sent (I've paid for the expensive shipping fee+insurance fyi), not the customer's. I've ever ordered items in other international website and that time, the items arrived more quickly and without problems at all. I could say that I am pretty much disappointed.