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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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First, English is not my native language, sorry if you have trouble understanding me. Guys, I'll be honest. I didn't expect such quality when I ordered from them a white chiffon blouse, with long sleeves. After a two months wait (I live in Central America, that portion of land between Mexico and Colombia), I received my order and I was really surprised because the product design is really beautiful and the fabric is really good. The size fits me perfectly, so that was another nice surprise to me, because I'm not too skinny. I highly recommend this site!
I've bought twice from this website and, even though it took longer than I usually wait for online purchase, the items arrived in perfect conditions and they were AWESOME. The quality is incredible! After buying, I saw some bad reviews and got worried, but I didn't have any problems at all and def would buy from sammy dress again.
Love sammydress for its quality, prices and kindness of the staff! I ve never had any problem! I recommend it
Don't ever do business with this site, it will be your worst online purchase mistake! I had to give then one star, otherwise my review would not get accepted.
My Message to SammyDress: I would like to inform you that I have not yet received this order. I am also wondering about the integrity of your business conduct, because after your first email on 13 March, informing me that my order as I placed it was on its way, you send me another email on 21 March informing me if partial delivery order...
As usual, SammyDress responds:... Sorry for the delay to reply you... I therefore wish to say that we are extremely sorry about the situation... Please accept my sincere apologies on behalf of our company. Sorry for the trouble we made.
On and on you get their pathetic replies, and you don't get your product and you are out of picket. You really do get what you pay for by these scammers! Stay away!
I am completely confused at some of the reviews. When you order from companies overseas, you are bound to have one or two things happen... the same thing happens here. Ask questions first, if you can't get your questions answered... DON'T ORDER... and definitely don't order, become disgruntled and then bash the company as if you expected them to be Burger King. I have ordered from Sammydress.com and LOVE every single item I have purchased from them. They tell you how long shipping is going to be. They don't have UPS or FED EX and you can't expect your package to be in the U.S. from the Orient in 6 days... it takes that long on the ground from California to New York. I get compliments on EVERY thing I have worn from them, EVERY time! I am a lifer for Sammydress and as always, I appreciate their business. They have been nothing but courteous...
Will a month I ordered a beautiful dress on sammy dress!
Was shipped quickly and I received less than a month later. The dress is like the pictures.
I was very pleased with the services of the store. I will return to buy for sure!
What a terrible idea was ordering from this people! It taking almost 6 weeks and my items haven't arrived. Contact them and also the call centre but guess what?! They don't understood what I said coz they don't speak good English! And now they are asking me for extra money when I had paid extra for insurance. And when I asked for my money back they try to offer me a 5% discount on future orders! What a joke! Just refund my money since u didn't delivered the items.
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, and we will solve all the issues for you soon. Please kindly check your email about this.
I have ordered from Sammydress.com a couple of times and have been very pleased with what I received. The dresses I ordered were made from a soft, silky smooth material that is comfortable and breathable. I will continue shopping there for the quality and amazing prices! It does take awhile, so be patient, but it is worth the wait!
Although the shipping was a bit longer than expected it was well worth the wait. The merchandise was actually better than expected and the items were of really good quality. I would purchase from them in the future and recommend anyone trying the merchandise.
I love shopping at Sammy Dress. Their products are cheap and stylish! Placing an order is easy and quick!
I recommend this website for anyone who is looking for discount clothing. The quality of the items i received were high. I recommend to start small and order accessories since the shipping is mainly free. The necklaces I bought were amazing, the same quality you would receive from Forever 21. The shipping only took 2 weeks for me which isn't that bad considering it shipped from China to the U.S. Make sure you order up a size because Asian sizes run small. Good Luck!
I bought a leather skirt from Sammydress and I absolutely love it, I got it in the mail about a month go and I couldnt wait to wear it to my dinner party. Sammydress is definitely a great place to shop for quality clothing for great prices. I love it!
I find that Sammy Dress is good for a specific amount of things. Accessories and Shoes so that's what I stick with and I haven't been disappointed yet. I will say to be careful with clothing sizes because I personally prefer to try things on before purchasing.
I always had a good experience with Sammydress. The customer service is always ready to listen and help and it's really easy to contact them. The products are good and very cheap
When I not yet buy anything from u... u always reply my question after 2 or 3days leter... but when I bought sth already... u never reply my questions... I wish u will ship me that item quickly cos I need it immediately before 8th/04/2014 and I want u to reply my questions immediately also... I heard someone tell me... ur website is fake... I wish it is not true... my order number M**************
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have full refund to you, please kindly check your account about this.
I ordered a dress and 2 pair of earings on march 4th. They said it would take 16 to 25 days for I to receive my items. My order number is MM**************. What is going on with my items? I can't even track my number. Plus, When I call the custumer service, they never answer! Can someone who was able to contact them give me a free number I can call them. And Sammydress, I hope my items are not cheap and look exactly as in their pictures. Otherwise, you'll be losing a lot of clients!
Thanks!
Thank you for your email, and I am very sorry for all the inconvenient we cased. Regarding your order, we have shipped it out, the package number is 13941019489459, please kindly wait for more days about it.
It is just awesome. I love the design and it fits me perfectly
As with any wholesale website, you will be skeptical of the quality of the pieces you pick out. I've learned to choose items that have more than 3 pictures of the piece of clothing in question.
My order consisted of 10 items, it arrived in about 2 weeks and was missing 2 items.It wasnt until I e-mailed them that they sent me an e-mail stating that 2 items were missing because they were not in stock and asked if I would like a refund or wait for the items to be back in stock. The 2 missing items were received roughly 2 weeks after I received the e-mail stating it was shipped.
I loved every piece of clothing I bought aside from a skirt that was quite shorter than described. I will be purchasing again soon =)
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check it. And we will solve all the issues for you soon.