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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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It was mistake shopping from this website. I want to return my items back to the China. Reason 1 poor quality, 2 all one size dresses small size I didn't feat, 3 missing item, 4 poor communication with customer service. 5 dresses not look like in picture.
Do NOT order from here. I placed a small order in October. It is now April! I was excited and wanted to replace my whole wardrobe with this site but wanted to see the quality first and only ordered one clothing item as well as some earrings. I'm so happy I did. I believe other (good) reviews and youtube videos are a part of the scam. Tickets go unresolved. They write to you until you give up. Thank goodness my order was only in the $20s. Save your money!
Great shop! My wig was shipped on march 19th and arrived on April 1st.
I didn't understand how to track my purchase but their customer service was really kind and quickly helped me.
The wig is cute and comfortable, i love it!
I have control of articles on the site is very good quality and very realistic port has great picture happy I highly recommend as a reseller quality is important to me
Cordially
I recently ordered several items from the Sammy Dress website and I was pleasantly surprised! The items were of excellent quality, the fit was perfect and description and dimensions were all as described on website. Shipping was as promised and I have had no issues so far. I will continue to shop with them!
I saw a necklace on another site for $30, but thought it was a bit steep. I later found it on another site for $17, and it was sold out. I then found the same necklace on sammydress for $6 and bought it right away, along with a bracelet (for $3). The prices were amazing, shipping was free, so I didn't expect too much, to be honest. But I was so happy with them both! I will 100%, no doubt shop here again.
DONT ORDER ANYTHING FROM THIS WEBSITE ITS A COMPLETE SCAM. THEY REEL YOU IN WITH THEIR CHEAP PRICES AND DONT DELIVER. I ORDERED A DRESS IN LATE SEPTEMBER FOR A WEDDING IN OCTOBER IT SAID I SHOULD RECIEVE IT IN ABOUT 2 WEEKS AND GUESS WHAT NEVER HEARD FROM THEM AGAIN BUT THEY GLADLY TOOK THE MONEY OUT OF MY ACCOUNT... SCAM SCAM SCAM!
Thank you for your review, and I am very sorry for all the inconvenient we cased. Please kindly gave us your order numbr or your email address, we will check it and solve all the issues for you soon.
I ordered some jewelry using China post. I waited two months before contacting customer service, informing them I had not received my package. They got back to me promptly but our exchange basically ended with "wait a few days" and it's been nearly 2 weeks and I have yet to hear from them. I have ordered often from other retail sites based in China and had relatively no problems, no matter how much or how little I ordered. The one time I did not receive a package, I simply contacted this other company and after they looked into it for a week, promptly sent me a new package (which I got). I don't know why this company is sending me in circles. What use is prompt response time when they don't actively address my situation. Never ordering from this site again, and encouraging my friends and all of you to shop elsewhere. There are many other better priced, more reliable sites. Don't risk it!
Thank you for your review, and I am very sorry for all the things. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
I bought 2 items from sammydress, they came in reasonable time frame & were very affordable. All theyre items on theyre site are affordable, and chic. I had a little problem with an out of stock item but customer service, fixed it and we resolved the issue. Theyre, customer service is good on responses and tries theyre hardest to make sure everythings in order
I will continue to shop on Sammydress.com theyre awesome!
Well i have read some of the review on this site and i must say i do not see the problem, i have order like 8/9 items and everything is in my house i'm currently waiting on 2 more things i just bout of the site, and it's been shipped. If i see something is wrong i type calmly and don't type any hurting words. Off course some of the items i have order was sold out, and you know what happened i sent them a txt about changing the item for something with the same price and they did. I'm very happy about this site and have friends who are the same. So order from this site i will still do it. Regardless what people say about it
Sammydress website one of my favorite purchase sites. Without any exaggerating, their products are the best. I ordered many things for my honeymoon and im very happy, and FYI this is my first experience and for sure this is NOT the last.
Their customer service are really helpful, once i post a ticket to ask them about any product, they replay within 4 hours, im sure those hours only because the time difference between my country Qatar and their country.
I hope to repeat their experience with them again and again in future,
Thank u all sammydress company, and i hope to deal with u soon.
LuLu kassem
I bought some necklaces, a headband and a vintage bag, I am totally in love with my order. The service is very fast. I'm sure that I'll buy again. Totally recommended.
I have bought a pair of shoes there and they came really good. I got lots of nice comments about them, i really like to walk with them tho the size is way to big! So maybe be careful with the sizes otherwise it's pretty cheap and it's pretty good! I recommend :)
Hi!
I just enter to the site, because I saw it on Facebook and I decide to try; once I put the order they process the order in three days and I receive the package in almost two weeks and for that is EXCELLENT cause from China it supposed to be at least one month to my country. I recommended 100 % LOVE the site LOVE the quality of the produce over all everything is excellent
I love my two beautiful dresses! One of them was for an employee ball and was a long watermelon colored chiffon dress. I got it 5 days before the ball and was soo relieved and excited. The color and design were spot on as illustrated on the site. Minor gliches was some of the threads inside the chiffon dress was hanging out and the hook to close up the neck had come off, not that it needed it anyways. Well I kust grabbed a scissor and snip away the thread and sew back on the hooks. Also the right side of my dress was longer but for a 5'1 lady in heels it was barely noticeable. My chiffon dress was a steal for $12 or $14 aud. Everyone complimented my dress especially the color, I definitely look and felt a million bucks in it for a $12 dress. Winning! :)
I bought two jackets from Sammydress and I absolutely love them, they perfect, and i bought earings the are perfect and very very nice, and very very good quality. Sammydress is definitely a great place to shop for quality clothing for great prices. I love it!"
Everything was as expected, and my order went without any problems. The price was low and my payments went through without an issue. I'll be buying from them again soon.
I ordered some gray ankleboots. As I'm on the other end of the world, shipping went very quickly. The ankleboots are amazing, they fit really well and are great value for money!
I love this site. The quality of the merchandise is awesome! The pricing is fabulous and very inexpensive, the looks are trendy, chic, elegant, classy, and casual. There are so many styles and options. My favorites are the blazers! You never find blazers at those prices! Sammydress is my secret I decided to share with others.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and I am very sorry for all the things. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.