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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Lovely website the clothes are amazing and the quality is really good! Shipping is excellent from where it's coming from! The clothes I have from there are amazing and I have worn them many times! Awesome website!
I have ordered multiple times from Sammy Dress, and this most recent time I am still a satisfied customer. I ordered a few pieces of jewelry and in less than 3 weeks from the date the order was placed, I received my order in the mail. I will continue to order from this site.
Worst experience ever! Save your money and your sanity... poor customer service, took forever to get my stuff and I order XL and they look like doll clothes.
If its too good to be true. It is...
Run away
I ordered twice from this site on 02/28 and on 04/28 and both orders failed to ship me all of my items. I spent $150.00 and failed to receive 3 items. My first order with the company they did communicate that 1 dress I ordered was delayed and they would ship the other two items. After I received those two items, I was promised the 3rd item would be shipped when ready. I never heard anything after that and my emails/tickets were ignored. Stupidly, I gave them another chance and placed a second order on 04/28 ordering another 9 items and this time did not get any emails saying any items would be delayed or had issues, and once I received my order 2 items were just missing. I emailed them asking what was happening with my first order missing item and now with my second order the other 2 missing items. No responses to my emails. Now I am just annoyed and thankful that I never spent more money at this store and will never order from them again as I have zero trust in them.
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
I recently purchased a wedding dress from Sammydress.com and I must say I am more than pleased with the dress and the whole experience. I ordered the dress custom made to my measurements and they made it and I received it in about 1 month. Which I think is amazing for a custom made item. The dress was of great quality and seemed very well made. I fell as if I got an amazing deal for what it is. I know shipping prices are rather high but this is an overseas company, international shipping is high! I don't think they try to scam you with shipping because it is really expensive for them to ship items internationally. I can't speak for everyone but I had a wonderful experience with Sammy Dress and I would shop there again and recommend to a friend. Thanks!
I recently ordered a dress and a swimsuit and I believe this site is awesome. The prices of the items were great and I can keep a track of when and where my items are. Yes it cost a few dollars extra to receive a tracking number and insurance but it is well worth it!
I love this online store for its pretty collection. I ordered few chains and earrings and received them as expected. The jewellery is tooo good and at reasonable prices.
I ordered a dress too recently, yet to receive it.
Initially I felt the shipping costs are too high, sometimes exceeding the product's cost. So I started browsing other stores which provide free shipping and observed that the prices are very high in those stores. Though the shipping is expensive at Sammy dresses, the final bucks we pay is comparatively less here.
I selected many other tops and dresses to order in future. I became a regular customer at Sammy dresses.
Recently I came across Sammy dresses App. It is cool providing us an excellent shopping experience. I recommend everyone to download it.
I ordeeed a couple times. Yes the processing took a weekish, but I got everything, nice too. Very satisfied.
My first experience was extremely good and that's why as soon as I received my first order, I make second order immediately. Huge range of products, nice quality and I appreciate the free delivery items even thought the delivery is quite late but not because of the seller's fault.
I would use the site again and again and it's my first choice when I want to buy things or just to check out new arrivals.
I love the dress I ordered and would recommend this site for buying cheap, good quality items. A word of precaution though: Since the items come from china, sizes will be different, especially in clothes, and I recommend checking the given measurements to make sure you buy the right size BEFORE ordering and complaining it's too small.
Came across this website while i was looking for online stores for buying good quality products at an affordable price. Was flabbergasted at the amount of good clothes and products they were offering at a very reasonable price... i ordered my 1st bag and i received it within time (within the time that had been stated in their website) and i really love the bag. I carry it everywhere!... will surely be shopping again!^_^~~~
ABSOLUTELY TERRIBLE. I ordered the "Sweet Scoop Neck Back Bow" top, which looks very dashing and classy in the photos that were advertised: the fabric draped and the design was dreamy. It appears as though I was one of the only people who received their order (which consisted of this shirt, lingerie, and a pair of stockings) in decent time, given that it was shipped from China, I received my order in about two weeks from ordering. When I received it, I found the lingerie top to be ripped and the bow embellishments to be sewn incorrectly, in fact the bows weren't even the same, and the panties were poorly put together (straps ripped, bow was ugly, etc). As for the beautiful shirt I alluded to previously? Oh, it was absolutely the ugliest shirt I've ever thought of wearing. It was polyester, yes, but the sleeves scraped together to make an awful shearing-squeek and the material was poorly put together; that pathetic beige on the back of the shirt was supposed to be an excuse for a bow. It was seriously depressing.
"Why don't you call and return the things," you may be thinking. Well, their policy states they only offer a "partial" refund IF their Customer Service approves of the return. Also, the clothing costs much less than the shipping back to China, so here I am, thirty dollars wasted and scrap material.
Skip this website and buy from a better-known website, or spend a little more money in-store if you want good clothes. This website is totally fraud.
I have contacted the Support Center and have gotten nowhere. I paid extra to receive a tracking #. After almost 10 days they say it is still processing, I asked how long it would take to process and they said after 4 days it would be, this was on 5/10/14. I was then told yesterday that it would be re-stocked after 4 dyas and sent. I then was told wait one week and it would be shipped to me. So i contacted them through the "CHAT SUPPORT". ELLIOTT- said they are out of stock and would be re-stocked in 2 weeks. I was not told that these items were out of stock, this was not stated when i purchased all 3 items and no emails were sent informing me of this. I asked for a date of when it would be shipped. They gave me about May 30th. This company is a complete joke. I want my money back and i will not be doing business with them!
DO NOT WASTE YOUR MONEY OR TIME!
There are a lot of styles on the web to choose the right style for myself. I am shorter than average height, but the products still fit me well. What I can say is perfect Asian size. Got a lot of compliment from buying shoes and jacket here. Anyways, this is a good website. Especially the review and pictures of customer are very helpful.
Even though the shipping time is a month and I am custom to receive my orders within a week from paying them. The store has very good quality items. Every produc is just as shown in the pictures and the prices are amazing. I have placed 3 orders already and have received all of them with in a month from paying them..
I am really frustrated, would not recommend this website, I ordered once before, poor fabric quality! Order arrived late!
This year on 24/04 I ordered a jacket and a shirt for my bf because he did not find anything in store that he liked, i advised him he shouldn`t order but he still told me he wants to. So I paid for it on 24/04/2014 today is the 13/05/2014 the order still shows as PROCESSING, it is absolutely outrageous as on the 19/05 the order should be here! We are going away on holiday soon and won`t be able to pick it up if the order is not here when it should be, totally unacceptable! I wish they either send my order on time or give me my money back!
Thank you for your review, and we are very sorry for all the inconvenient we cased. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I actually was debating wether or not to purchase things from a website I never heard of. Especially if it's coming from another country well any who I order my things and two days later it was shipped out. The estimate of delivery was 8-15 days or 12-25 business days. I receive my package in 9 business days. I love my swimsuit only problem is the bottom is tight on me but Owell. I order a size M because for a skinny girl my butt is big but the M is to tight. I will still wear it and next time I will order a Large. Just becareful when ordering make sure you order a size up if you aren't sure. I love it and I would recommend this website to everyone I mean stop complaining you get what you pay for and for that price you pay shyt idc if it takes a month for $10 vs paying $50-$100. The only thing I feel that sammydress should improve is the mailing package. They stuff a medium size tote bag and my swimwear into this small grey package and tape it all around it look ghetto.
STAY FAR AWAY FROM THIS COMPANY! It's a fraud! I ordered a swimsuit on April 29th and should have known that day when I didn't get any tracking information. A week later, I sent an email. No response! Then another week later, I sent another email inquiring about the status. No response again. Two days later, I opened a dispute through Paypal. Thank goodness I used Paypal, so I can be guaranteed my money back. This company is quick to take your money and then disappears on you. Unfortunately, I read all the horrible reviews AFTER I placed my order. Ughh! It's a China-based company. I just wasn't careful in this case. I will only deal with U.S.-based companies from now on.
I ordered my jewelry April 16,2014, and I haven't received it yet. Wondering how long it is going to take to get my order. It says shipped out but I don't know when y'all shipped it, there's no details. Please help! Ms**************
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.