This is an excellent website for unique and up to date clothes and beautiful jewelry, they have anything and everything on this website that you will want. The prices are very affordable for everyone. Customer service is great, if you have a problem or order something too small it is taken care of immediately at no charge to you. Check it out! You won't be disappointed.
I have ordered a few things from them and they have very low prices on many things, especially if you shop in their sales section. I even got free shipping on my last two orders! No problems with shipping, and customer service gets back to me promptly. I recommend this website to my friends
I ordered from Sammy dress one evening and requested a refund the very next morning. I was lied to and told my order had ship. I was also given a fake tracking number. I should have read real reviews before I ordered, because they have done this to several people. Most haven't even received their order like me. I have started the dispute process against this scam.
07/02/2017 16:11:07 PM Thank you for shipping out my pillow covers in a fast and safe way. I will say that I wish the shipping times were faster. But my pillow cases arrived very good. I will be looking forward to shopping with you soon..
Excellent Prices - excellent quality! Expect lengthy delays in shipping to US, as the packages come from overseas... but other than that, which can't be helped, this site is great! Customer service is also friendly and helpful when/if you need them.
Excellent website with a very good value for money. Articles correspond to the description - no unpleasant surprises.
However, shipping charges remain very high if i buy a large order.
One of my site favourite.
Love this website they have clothing, accessories, shoes, & home items at an affordable but you think they would cost more which is the best part. Can't wait to place another order my birthday is coming up soon.
Sammy Dress doesn't only have low prices but a fun site to just browse upon. It's also amazing that you can earn points to use as coupons, which comes in handy. The clothes are also up to date and unbelievably comfortable.
Sammy Dress was a positive experience. I will definitely be ordering from there again. The clothes are very accurate with their pictures and true to size. Just remember you get what you pay for so do not expect gucci.
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to actually get what they paied for. It wasn't until my recent swimsuit purchase that I noticed they never post the reviews that people put up with one or two stars, they may rarely put the three star ones up. So you're getting inaccurate reviews of what may happen to your experience.
A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was satisfied. The 3rd order was costly. The invoice total was $98 Cdn but they took $105 Cdn from my bank account. When my order arrived I was charged an extra $28 for Customs Tax. The dresses I purchased was not worth the total amount I paid. Think twice before purchasing from Sammydress.
Ordered one gray coat my size is m ordered xl its still to small but can be useful if side pocket not almost on chest material looking totally different and its more long as jacket then coat. Contact them and now I will see what will happen.and happens this they not see the difference between product what they show and what they send obviously they are blind but they are ready give me half of price on wallet if I send product back with my money. For sure I will order from them again. Never. And hope anyone who read this will learn on my mistake
Dear mario,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
First off threads were coming loose from the seams. Size was way off. Could probably fit a small child. The fabric is unfinished, the oil machinery smell was over powering. I use to work in the fabric industry and before a fabric can be made into clothing it goes through a finishing process which removes that machinery oil smell. To much trouble and costly to return it. Will never purchase from them again. Photos included.
Dear Ann,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
For the issues you mentioned, we can not sure at present as the item was indeed checked before the shipping. Due to the uncertain factors during the time of shipping, the item may be affected to lead the issues.
Please tell us your order number so that we can check and give you a better solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
Ordered Large and didn't fit my 11 year old daughter who is Petit. Holes in some items, cheap fabrics, waited over 2 months to receive from china. Unable to return, no customer service contact. Do NOT make a purchase save your money. Shop at home. Put everything in the garbage. $78.00 purchase.
Dear Raylene,
I want to start by extending our thanks to you for providing your extremely valuable feedback to
Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
Believe the reviews, stay away, 10 weeks later and still no goods, customer service just keeps using delay tactics, asked for a refund do you think I can get one, now had to go through paypal, how this site is still allowed I dont know.
Dear Sarah，
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
I have followed up your case and our team has solved it for you in the ticket.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Anyone on here that says this is a good site must be getting paid to say so. I placed 2 orders with them, close together and 2 months later, NOTHING! Not an item, an email, or call. They are a scam! I'm trying to get my money back, to no avail. No one will contact me from the company.
Dear Tina,
I want to start by thanking you for notifying us about the issue.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Could you please send us your order number to check the status for your order for you?
You are a valued customer, and we are committed to providing you with the best service possible.
Sammydress Customer Service
http://www.sammydress.com/
Ordered my top March 3,2015- took 40 days to receive order. Good quality, nice styling but is very small for an XL. I would suggest if ordering from this company, remember that clothing runs small! Probably will order again.
I placed my order six weeks ago, never got any shipping updates, could not get a customer service request submitted on their website, and noone answered the customer service phone. Luckily, I'm only out 20 bucks.
Dear Janean,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us fer details:
Please browse this link: http://www.sammydress.com/m-article-id-12.htm
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
Sammy Dress is very cool. I've used it before and I have no complaints.It has a wide variety of goods for amazing prices! There I can always find unique, modern and stylish clothing, that matches my style perfectly. I would definately recommend this site.
The prices and seemingly adorable products are such a draw. DO NOT BE FOOLED. After placing an order for two men's coats on 11/20/2014, and paying USD 23.00 extra for expedited shipping I never received my items. No, the items were not lost by a carrier, because the website shows (as of 12/15/2014) that the order still hasn't even processed. Thankfully I paid via PayPal and they have quickly and efficiently resolved my issue. My sister has ordered from them before, though she received her merchandise, it was not at all what she purchased. Cheaply made, and in Asian sizing (the small she purchased ended up fitting our 4 year old niece.) I cannot implore you to turn away from this seller enough. They offer no customer service via phone, send no response via e-mail.
Dear Joe,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number so that we can check for you, OK?
For the size problems you mentioned, maybe the Asia size you chose was not correct as it’s 1 inch= 2.54cm for our product size chart, so you can convert the size accurately.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lashanda,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Firstly, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
We need to know your order number so that we can check for you, would you mind to tell us, please?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service