Yeah the price is right but the quality is quite horrible & yes def looks & feels like it's made in China. Ordered a holiday what looked like an off the shoulder sweat shirt size medium because that's my size. Should have ordered an XL. Thing was so tight. It also took about a month to finally arrive. I will not be wasting any more money on this CRAP!
The shipping email claimed my item was sent on 11/9/14. It's now 03/03/15, the item has yet to arrive, the tracking link provided doesn't work, and no one has responded to any of my emails. They left me hanging on live chat, operators not available, for half an hour before I gave up. Their time zone is 13 hours ahead of mine so calling isn't an option. Chalking it up as a complete loss of my money and will never order from them again.
I seriously love shopping at Sammy dress because of its cute items, and also great prices. I have never had any bad experiences with their customer service, or about item inquiries. Every package I received was wrapped beautifully, and packaged with care. Nothing has broken on me and it pleases me so much. I really do 100% recommend the site to anyone looking for great deals and adorable clothing.
I ordered 6 items half the order showed up about a month later, still waiting on the rest. It was like someone forgot to finish the gray "sweater", that's basically made of T-shirt material. Long story short, never order from them! You think you're getting a deal but you're not!
Dear Jessica,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Could you please offer us your order number so that we can check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Cheap, poor quality clothing sized 3 sizes too small. Takes almost a month to arrive in the wrong size that they do not let you return. Customer contact number doesn't work, online chat ignores you as soon as you say the word return and you are out of your money with no responses.
I think all good responses for this company must be from bogus people that own or work at Sammy Dress.
Go ahead and order from here and you will learn the hard way how bad they are.
Dear Kelli,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Our products are in Asian size so the measurement is different, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you please give us your order number so that we can check the details for you?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
I made a big order to start an online boutique. First off, I spent well over $600 in items. The quality clothing is very poor and cut extremely small. The items I received were nowhere near close to the pictures advertised. Some items were defective with paint missing off of the letters of a few shirts. I immediately contacted Victoria who urged me to send everything back and guaranteed me a refund. This was over 60 days ago and I still have not received a refund at all. I am now emailing Victoria everyday begging for my money which now she claims she doesn't owe me. Total rip off. What's worse is I paid shipping both ways which was pretty expensive since they are located in China. Please do your research and invest in quality items, not these items that looked like a six year old made.
Dear Kiera B.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
If we did wrong, we would be fullyresponsible. Would you mind sending us your valid order number or email address? It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I really loved my experience with Sammy Dress for multiple reasons: one, the prices are incredibly affordable! Second, they have the cutest selection of clothes, shoes, and accessories. And lastly, your items come securely packaged with no damage what so ever. Sammy Dress is a really nice online store that has very cute and inexpensive clothing. I would recommend it to anyone who loves great fashion at an affordable price!
I love shopping with Sammy Dress because they have great prices! I've never had a problem. It's important to be aware of shipping times and follow their sizing chart - but as long as you do that you'll get exactly what you want! I shopped with them for my Christmas party dress and it turned out stunning. It's a budget friendly way to spice up your wardrobe. :)
Purchased over $100 in clothing from them. Paid with PayPal. Took forever to receive. Everything I got was cheaply made and way smaller than their sizing charts! Sent items back to China through USPS which can't give you a tracking number for China. They gave a customs number only. Paypal won't refund money due to no tracking and Sammy Dress hasn't sent refund either. So basically lost money and cheap clothing. So all I can do is warn others. Don't buy from this scam company! They will rip you off one way or another. Shipping costs were also outrageous. RUN!
Dear Vicky C.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Please kindly forward us your order number so that we can check for you and find out where the disconnect is.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are looking forward to hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered at the beginning of August. After 30 business days following my shipment notification, I contacted customer service. They just said "wait patiently until 10/20" and closed my ticket. I didn't create an account, so I can't respond. I will NEVER order from them again. This is a scam.
Dear Arcadia P.
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you mind sending us your Valid order number or ticket number by message here?
We would study your case carefully and resolve it there and we are now awaiting for your reply.
Appreciate your cooperation and kindly understanding in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com
I really like this website, order from them all the time, any times I've had an issue with my order they are always happy to help. Really good quality. Just always read reviews and description of each item and it will be no worry.
While the shipping can take a while, the products are low cost and good quality. I love shopping from them because they always have cute things on sale and it's super easy to order from them. They're definitely worth checking out if your looking for cheaper clothes or accessories.
I absolutely love this site! They have the cutest things for real low prices. Shipping is pretty fast too. I've bought around 8 things from this site and everytime the quality was good. Customer service responds quickly in case you do encounter problems :)
My experience so far with sammy dress has been pretty great. As long as you know your measurements you're golden. 9/10 times, the things I buy are both cheap and gorgeous. They fit great, wonderful material, and for a super low price too. The only set-back is waiting for processing, but that's usually because they are sold out of one item on your list, just put in a support ticket to ask what is and is not available and you will have it shipped out in 1-2 days. It's really a great site!
The clothes really bad quality and two items were missing. Tried to message them the response was very poor, very unhelpful. After four months they have not replaced my missing goods or gave me a refund. I had to pay £22 for custom duty.
I ordered two shirts, which arrived about 5 weeks later. Sizes were too small despite being large (and I'm not a big guy).
Quality is terrible. Shirts did not look as smart and well made as they do on the website. Threads everywhere, poor tailoring.
The lost cost is tempting, but don't bother.
Dear Keith,
Thank you your feedback.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
I've shopped around for legit cheep online stores, and Sammy Dress had been the real deal. The customer service was really fast to respond to any of my questions, I paid for expedited shipping so it came pretty fast. My items were exactly what they appeared. I'm very happy with my purchase and will be shopping there again.
Do not buy from Sammy Dress. I ordered five nice button-up shirts because they looked great on the site. When they arrived (months later), they looked NOTHING like the pictures.
They're made out of a material that is closer to tissue paper than fabric. They were sized to fit a newborn baby, and would only function as a one-use Halloween costume rather than professional clothing. Worst purchase I've ever made.
Dear Customer,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
For the issue you have mentioned.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
I love shopping at Sammy dress! The prices are awesome, and the variety is pretty good. I have been very much satisfied with my orders thus far. My daughter says she wants to place an order each month.
My experience with Sammy Dress overall has been excellent. I received my items much quicker than other websites (ie. Aliexpress); at times I do not receive my items from these site. But with Sammy Dress I can track the shipping and see exactly where it is. Customer service has since fixed my issue with my purchases so I have no complaints thus this far (even though the error was on my part of ordering the incorrect item)! Being that the pricing is fairly cheap you cannot expect more than the quality that you're getting. The sizing is fine as you may have to go up one size if you have voluptuous curves, but other than I will continue to shop with them. I especially love their accessories... cannot get enough of it! No complaints here!
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Candace,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we can check it for you?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/