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Sammy Dress
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Sammy DressReviews 6,937

3.6
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Trustable website
February 3, 2015

Trustable website. They show the real product and not unlike another wholesale who post nice pictures but send you cheaper product.

Date of experience: January 31, 2015
Australia
1 review
0 helpful votes
Follow Hoanganh D.
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Good experience so far with sammydress with their customer service and with most products however, once received broken item and unexpected fabric from that certain product.

Date of experience: January 31, 2015
Colombia
1 review
0 helpful votes
Follow Sugey P.
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Mi experiencia con Sammy Dress ha sido fantástica. Llevo más de un año comprando acá y han sido muy cumplidos, todo lo que he pedido me ha llegado y si algo no llega me devuelven el dinero de inmediato, sin que yo tenga que avisarlo o estar pendiente de la devolución. Las prendas son de muy buena calidad, algunos colores varían con respecto a los de las fotografías pero es totalmente entendible por los efectos que tiene una fotografía, es mercancía muy exclusiva y los precios son los más económicos y competitivos que he encontrado. Tengo una tienda virtual de ropa y accesorios y todo me lo provee Sammy Dress. El tiempo de envío depende mucho de la disponibilidad de las prendas y de el tipo de servicio de envío que uno escoja pero en términos generales, no he tenido ningún inconveniente con el recibo de mis pedidos. Hasta el momento he realizado unas 10 compras y estoy muy contenta con esta página, amo todo lo que aquí consigo. I Love Sammy Dress!

Date of experience: January 30, 2015
Greece
1 review
0 helpful votes
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It's excellent online shop with very reasonable prices than other sites. The things are good quality and very fashionable. I recommended it to everyone!

Date of experience: January 30, 2015
New York
1 review
6 helpful votes
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I truly don't know how they managed to get so many people to write false reports boosting up this companies ratings. Look at other reviews on numerous sites and you will see a big difference. SammyDress are SCAMS! I ordered two dresses on 11/14/14. According to Sammydress my order shipped on 11/17/14. It is now 1/30/15 and to date I have not received those dresses. They went from telling me it takes 10-15 days to it takes 15-45 days. After my dresses still to date have not showed up they say they will issue me a refund. Okay that also has never happened. I filed a complaint with the BBB (They have plenty on there) and the company replies saying they have already refunded me to my PAY PAL ACCOUNT on 1/21/15. Funny thing is I don't have a paypal account. I paid them with a debit card. So no dresses. No refund. Just a bunch con artist who steal money. They should not be allowed to do business in the U.S.

Date of experience: January 30, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Madam,

Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience.
Firstly, we must clarify that:
You mentioned“so many people to write false reports boosting up this companies ratings. Look at other reviews on numerous sites and you will see a big difference”, your opinion is definitely not real! All reviews are from all our real customers from all over the world, those reviews you see are all real experience from our real customer who have real order number and payment information on our website.We really do not need to risk our reputation!
We never cheat and fool other people by unreal reviews. And the sitejabber.com always prohibit such obvious fraud! All reviews you can see are all looked into by administrator of sitejabber.com! It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
You mentioned that you have not received your order, so regret. But, firstly, please tell us your correct order number so that we can check for you, if it’s true, we are willing to resolve ASAP.
For our real customer, we are always glad to help to resolve any problems of their orders.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service

Texas
1 review
0 helpful votes
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Please say it's bad to be an addict, but I don't care. I admit it, I'm addicted to SAMMYDRESS! I love their prices! I can't get enough of the dress and jewelry and shoes! I literally just bought some adorable tall boots and A LOT of dress, coats, and jewelry from Sammydress. I have worn all of them and let me tell you, the compliments just can't stop pouring in! People are always asking me where I buy my stuff and I tell them "Sammydress of course!". I am always looking through their website to look for more things to buy and I KNOW that I will buy more since I literally have a list of things that I want to buy ready for me. I can't wait to go back online and buy more amazing things from Sammydress!

Date of experience: January 30, 2015
California
1 review
0 helpful votes
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This is a wonderful site
February 2, 2015

This is a wonderful site. Everything is really inexpensive, but still really great quality. The customer service support is great and the shipping takes about two weeks, which is not bad at all( you can pay extra for faster shipping) I've placed four orders so far and everything fits great and is good quality.

Date of experience: January 29, 2015
Missouri
2 reviews
0 helpful votes
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I am very happy that I came across Sammydress. I really like the merchandise (very cute) and the prices are incredibly low. I also found customer service to be very helpful.

Date of experience: January 29, 2015
Missouri
1 review
0 helpful votes
Follow Liz W.
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I have shopped at Sammy Dress on three separate occasions and have had positive experiences. Sammy Dress offers affordable and different styles for any fashion preference! I have had excellent customer service on orders as well as technical assistance. If an item is out of stock, Sammy Dress makes sure to notify you and offer alternative solutions and if you find a coupon code (or remember to use your points after you have already placed an order), there are ways to cancel an order and repurchase your items with the additional discount. I have seen a constant theme in others' comments on purchases, but I would recommend to potential customers to actually read about a product and material as the sizes may be different than one is accustomed to. I have purchased clothing, jewelry, toys, and gifts and have been very pleased with what I received!

Date of experience: January 29, 2015
California
1 review
1 helpful vote
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It's worth the wait because the stuff comes tightly packaged and that keeps them from being wrinkled or whatever. Super cute styles that you just can't find in the US. Pay attention to their measuring guide and body shape and it will be fine. Never been disappointed and ordered 3 times.

Date of experience: January 29, 2015
Texas
1 review
0 helpful votes
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If you love to shop online this is the perfect app to do so! Its perfect for me, and the quality is good. The orders I have ordered so far have not failed me yet. Exactly what you see is exactly what you'll receive. And the costumer service is amazing as well they're always answering your questions on time and a friendly manner.

Date of experience: January 29, 2015
Australia
1 review
0 helpful votes
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I have purchased from Sammydress several times and will continue to do so.
The delivery time does take some time due to living in Australia however the products are good quality for their price and the delivery is cheap as well!
I once ordered an item that was out of stock and had received a discount for the inconvenience it had caused. Would definitely shop here again.

Date of experience: January 29, 2015
Mexico
1 review
0 helpful votes
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Very good service and I loved my products! It was also super cheap and the shipping was very fast, I'm very happy and will probably buy again

Date of experience: January 29, 2015
Florida
1 review
0 helpful votes
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This website has a HUGE selection of fashionable clothing, bags, shoes, and jewelry which is always being restocked. A couple months ago I bought several items and I absolutely love them, I especially loved a simple necklace I bought for only $2.00 but several people have complemented me on it and are stunned that is was so cheap as it looks much more expensive. Everything on the site is very reasonably priced and there are such unique and beautiful items, I absolutely recommend.

Date of experience: January 29, 2015
France
1 review
0 helpful votes
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I absolutely love the merchandise from SammyDress.com In a challenging economy you can look fabulous at a fraction of the regular store price. The free shipping option is excellent and the product arrives when they say it would, if not before. I am very very happy with my purchase. It is exactly as pictured if not better. I will continue to purchase from this site and I highly recommend it! Great job SammyDress!

Date of experience: January 29, 2015
Canada
1 review
1 helpful vote
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My experience with sammydress has been pretty good overall. The store itself is enticing and has some really good quality clothes. I felt like the problem I had was with the delivery company itself not Sammydress. DHL (delivery company) leaves the packages outside your door and doesn't ring the door bell. I'm glad I got the tracking number for my packages, otherwise I would've never known my packages had arrived.

Date of experience: January 29, 2015
California
1 review
0 helpful votes
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I love all of my purchases from Sammy Dress and get a ton of compliments. Great products at a low rate!
My favorite order was MM**************on 08/05/2014. I love the dress and shirt I wear them all the time!

Date of experience: January 29, 2015
Bulgaria
1 review
0 helpful votes
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Sammy Dress has a very wide range of clothing, shoes and accessoires, with great quality and cheap pricing.
The support and services of the website are also on a high level.
I would surely continue shopping from Sammy Dress again.

Date of experience: January 29, 2015
Nevada
5 reviews
12 helpful votes
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Scammers
February 1, 2015

The clothing takes forever to get to you because it is shipped from China so has to go through customs. Cant seem to get appropriate fitting clothing. And cannot contact customer service for a return merchandise authorization number to return items. The want you to pay the international shipping fees to return the extremely small items. No customer service available by phone only late responding emails.

Date of experience: January 29, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Sir,
We want to start by thanking you for notifying us about the issue.
We extend my sincere apologies for the problems you have experienced.
Firstly, we must clarify that: The issues you mentioned” OBVIOUSLY all of these 5 star ratings and brilliant comments raving about them are phony! ” is definitely not real! But, we respect your opinion.
We really do not need to risk our reputation!
All reviews are from all over the world of our valued customers who have real order number and payment information, we never cheat and fool other people by unreal reviews. And the sitejabber.com always prohibit such obvious fraud! All reviews you can see are all looked into by administrator of sitejabber.com! It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
For the problems you mentioned, please tell us your order number firstly so that we can check the details. If the issues you mentioned was true, we are willing to resolve ASAP.
We are always glad to help our real valued customer.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service

Colorado
1 review
2 helpful votes
Follow Soheil S.
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"terrible quality, and they are mostly out of stock and they tell you after you purchase, also i paid for premium shipping then they sent half of my order with premium and the rest with regular and tool a month to get to me and it was pretty useless by then. "

Date of experience: January 29, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Soheil,

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
But, you mentioned”they are mostly out of stock and they tell you after you purchase”, it’s not true.
As most items on our website are wholesales, due to the high-demand, some items may be out of stock for short-supply, but, for the out of stock items, we are always willing to refund or replace for your request, we never charge you if we can not dispatch out your order, sincerely hope you can understand it.

You can tell us your order number so that we can check for you. For the problems you met, once we confirm, we will try the best to give you the best solution, no worry.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service