Shannon B.

The clothing takes forever to get to you because it is shipped from China so has to go through customs. Cant seem to get appropriate fitting clothing. And cannot contact customer service for a return merchandise authorization number to return items. The want you to pay the international shipping fees to return the extremely small items. No customer service available by phone only late responding emails.

Shipping tends to take awhile to arrive because they ship through USPS which isn''t the safest, but the cheapest. They do have the cutest stuff. If you know your correct size, you can successfully shop here online. Returning things is easy. Their T-shirts run small, so order a size larger, I do think they shrink. I have purchased a lot from VS.

I can always get what I ordered to be exactly what is pictured and the right fit. Usually pretty good sales. Shipping time is super fast. Customer service is super friendly. Whenever I have had a problem, (once) It was rectified immediately and courteously.

This is an excellent way to add to your wardrobe for a reasonable price. The package came in a decent amount of time also. They send you a card to sign up with them to become a member to trade in your clothing with them also, based on your taste in buying from them. Its a great way to recycle.

While this store offers great price cuts on Guess brand clothing and shoes, BEWARE that they charge your bank account at time of ordering and then they put the money back into your account. THEN, they charge your account upon delivery again, causing you to possibly go overdrawn if you do NOT have the funds available delivery time, (thinking you already paid for the shipment upon ordering) as I have done. I have learned the hard way. Delivery times vary, and shipment may be broken up into two or three shipments. I have only heard of this practice when dealing with Motel reservations. I will not do business with them again. It takes 2+ weeks to get money refunded from them.