Sammy DressReviews 6,937
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Once again, Sammy dress has proven that their website is one of the best for online shopping! Not only did I get my packages on time! But they were also secured and packaged properly. Their site is exceptionally well tailored to suit the needs of all person shopping here! The items here are TRUE to the pics and I have every intention of coming back to do more shopping! As well as I have passed on the websites links to many of my friends so that they can shop at their own convenience!
This is the best online clothing shop I have used, the quality of the garments is superb for the price and the communication is excellent. I highly recommend this site
Sammy dress is a online site where you can buy high quality item for a very affordable price. Customer service is great. Shipping is fast and easy. I recommend this site to my family, friends and anyone else looking for a good online shopping site. Sammy is my favorite site to show and not to mention the sammy points that awarded to you that can be used as money towards your purchase.
Ordered in mid-November and it still hasn't arrived. Contacted sammydress and was told that because it was coming from China, it would take awhile. Understood but unless a Chinese man is walking through Asia and swimming the Atlantic, it doesn't take this long. Absolutely ridiculous. Terrible site. You get what you pay for
Dear Dwayne,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the issues you mentioned, we need to explain for you:
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
From time to time with thousands of shipments there will be an occasional issue with shipping.
You can tell us your order number firstly, we will check the details from related shipping company for you, please don’t worry.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service
BUYERS BEWARE - THIS COMPANY SHOULD HAVE A WARNING LABEL - I HAVE PUT A BUYERS PROTECTION CLAIM IN TO GET MY $267.73 AUS DOLLARS BACK. OUT OF 17 PRODUCTS ONLY 2 WERE GOOD. OTHERS - POOR QUALITY, USED FAULTY PRODUCTS REPACKAGED, NO TAGS, MISSING ITEMS WITH NO REFUNDS, DAMAGED PRODUCTS. WRONG SIZING - MY 10YEAR OLD CANT WEAR IT BUT MY 3 YEAR OLD CAN smile emoticon WORST ONLINE BUY EVER! THEY ONLY OFFERED A $15.00 COMPENSATION REFUND.
Dear Alice,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Please tell us your order number ASAP so that we can check the details and give you a better solution, please don’t worry.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Best Regards
Sammydress Customer Service
A good site for cheap clothing and other miscellaneous things.
I've never had an issue with sammydress. Excellent prices and customer service is what makes me return to a website to buy their products and sammedress has both! I would definitely recommend to several friends and will for sure be buying products from here again.
SammyDress est un super site où on peut trouver de tout à petits prix. Pour ma part j'ai déjà passé plusieurs commandes et j'en ai été très satisfaite. Le service client est très réactif, pour toute question ou problème éventuel ils auront une réponse ou une solution plus que satisfaisante.
Je conseille ce site à toutes mes amies et mon entourage. Il faut juste faire attention aux tailles des vêtements qui ne sont pas les mêmes qu'en Europe mais pas d'inquiétude chaque article dispose de mesures en centimètres ce qui est bien pratique!
Les arrivages sont très fréquents et le choix immense donc pensez à demander si les articles sont en stock avant de finaliser vos achats!
Super site, super équipe et super produits, merci!
One of my favorite places to shop online! So ontop of the trends and great prices.
I love SammyDress so much! It combines what i like the most: Asian Stuff, Fashion and Cheap Prices. I always have a hard-time finding clothes that suit me in local stores, but in Sammy Dress most of the items are my size! Plus, I find everything I need in no time!
One of the best sites on which to shop. Items at a good price that never disappoint my expectations
Sammydress, is by far the best website I have used to purchase Asian style clothing. The clothing always manages to exceed my expectations in quality and price. I would recommend this site to anyone who has an eye for fashion. Absolutely fantastic!
The SammyDress site is really easy to navigate with a tonne of great quality goods to choose from that are priced really well to suit anyone's budget. I get so excited when I visit the site, my fiancée has to contain me because my cart is fully stocked in no time. Love the site and I have definitely recommended it to family and will continue to recommend!
My experience with SammyDress.com has been nothing but amazing! Not only do they have the best prices, but they also offer discounts and points for ordering and for writing reviews on there website after ordering! The clothes are super cute and true to size. I will definitely be ordering from this website many more times.
I am so happy to buy from sammydress.com because i always received good items and very good service from costomer care. V. good quality always, good service and always satisfied
This site is really easy to use and the products are fab, fit well and really great quality especialy for the price. Some of the prices are so low its unreal.
Have used this site 3 times now and will continue to use this especialy for jewellery and shoes!
I've been a customer for Sammy Dress for quite a short time, but I'm very happy with everything. There hasn't been any defected products, everything looks good and works well, the shipping has been quite fast. I don't have anything bad to say about this site, its wonderful!
This is the most amazing site to shopping. They were worried about the right adress, and if is you the own person. They really are worried about security. My products arrived bery fast, and I have loved all the stuffs that I have bought. I really recommend this site for shopping!
Been a long time customer of SammyDress. Was overall very satisfied with all my purchases. Whenever there was a problem sammydress had very nice and reassuring customer service.
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Dear Amy,
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
But, we must clarify that all reviews feedback from our real valued customers who come from all over the world, we are not sure the issues you mentioned.
Would you mind to tell us your order number firstly so that we can check your order. If the issues you mentioned was true, we will give you matched solution.
Once again, I want to restate our apology to the customer for their experience.
Many Thanks!
Best Regards
Sammydress Customer Service