The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The sizes aren't even CLOSE to what they say they are. My daughter is an xs and even the medium's and large's that I ordered didn't even fit her. The shoe's and especially the bathing suits were completely off and made absolutely NO sense. The taxes and the charges I had to pay when they got to my door didn't even make the clothes worth it. From quality to sizing to cost, this was a total waste of money and time. STAY AWAY!
The prices are obviously beyond reasonable. Shipping is questionable. It could take 2 weeks, or 2 months for your order to arrive, or longer. It took about 2 months for my order to arrive. I inquired twice about my order status and never got a reply. That being said, I will definitely order from SammyDress again. In the future, I know to allow plenty of time for processing/shipping.
In sammy Dress they have a lot of beautiful things that i haven't see in other store that is close to my house, the prices are really low in comparison with other stores, and the shipping did not take a lot of time, it only take 4 days to arrive, and everything was exactly like the site. I'm really satisfied with sammy dress, and i will definitely continue buying in here. I totally recommend it, also, the customer service is kind and they answer you really soon
Ordered a shirt from Sammy dress. I live in the US. My daughter had several separate orders from other websites in the following weeks. All were international, and all still arrived before mine. I placed the order in Late March to early April, got the confirmation email that it had been shipped April 24th, and finally got the shirt mid May. In the WRONG SIZE. I do not wear smaller than an XX large, so there is no possible way I accidentally ordered a medium, which is what they sent me.
Dear Yahna,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Our products are in Asian size so the measurement is different, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you please give us your order number so that we can check the details for you?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
My experience with Sammy dress has been wonderful. I will continue to shop and be a loyal consumer with them. They're wonderful and very reasonable I have no disappointments with them.
I would think I'd find the most honest reviews on this site, but I'm not sure. I thought the clothes I bought from sammydress were made cheaply, hence looked cheap. Not to mention it took two months to get to me. I also emailed them and never received a response. I tried reviewing my purchases and they were never posted. They must only post positive comments. Stay away!
Dear melanie,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
If you choose flat rate shipping, it is an unregistered parcel, it may be slower than other shipping methods.
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
In our system we have too many reviews from our customer, we are not able to display all of them online.
Would you please tell us your order number or the ticket number? We would like to check for you.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Customer Service
I love this site! The customer service is amazing and the products are good quality, very affordable, and arrive at a good speed. I would recommend Sammy dress to anyone! I will be shopping here in the future! Some of their dresses are just lovely, and their shoes are well made-im even using a beautiful pair as wedding shoes!
SammyDress.com is an amazing and affordable website. Their products are great! Shipping takes a little long, but it's worth every wait. I would recommend sammydress to anyone as long as they're interested in fabulous, affordable, stylish clothes and accessories. The sizing charts on the site are accurate and all the reviews are helpful. The products I purchased are amazing.
In my opinion www.sammydress.com is an easy to use website with prompt and courteous support staff in the case that an issue would arise.
I have ordered several items and most are high quality for the price paid and have received many compliments.
If I were to offer one bit of advise for the company, it would be to have the vendors who supply the items post actual product pictures along with the model photos to show actual product and any slight differences there may be. I know if this were to be available the issues with product dis-satisfaction would be drastically reduced as the consumer would have a better idea of what to expect when it arrives.
I will continue to do business with this company and have referred friends and family to the site as well.
I have been very well on the site Sammydress. My purchases have quickly arrived, every equal article to that seen on the site and inside his own envelope. The packages have arrived entire and parish priests. I will surely purchase still on this site
Very great experience, fast shipping, item fit's very well, item very funky and cool. Awesome clothe! I'll buy more and more :)
I was absolutely impressed by the quality of the SammyDress Website. It has a nice layout, fabulous prices, and a good quality item to boot. The item shipped out much faster than expected and was exactly what I wanted. All contact I had with the site was positive and I was overall just happy with my experience. I got an awesome swimsuit for an even better price. I will definitely shop here again AND tell my friends about it.
I ordered from Sammydress on April 23rd and received my items on May 8th. Seeing as they are based in China and the package had to travel to the east coast of the USA, I find that timeframe to be completely awesome. No complaints from me! The items were exactly as the picture and fit well. I will definitely order from Sammydress again.
I love Sammy dress great price, great quality, and cute clothes. I will be recommending to everyone I know I've ordered my summer clothes from them for a trip and love my items I received so far can't wait for the rest. I will be shopping at sammydress for now on.
I love this site! The clothes I received are lovely and make me feel so pretty. The customer service was also very helpful and sweet. The prices are really nice too and the quality is good.
I love Sammy Dress, when I first found out about it I spent days looking through their products and adding to my favorites. I love the option to have my own section of clothes that I already know that I like, it makes it very convenient when I place a new order! The clothes are chic, inexpensive and good quality which makes it easier for me to update my wardrobe. I love Sammy Dress!
I recently bought some clothes off of Sammy dress, and I am absolutely in love! They were exactly as described, very good quality, and very reasonably priced. They arrived pretty quickly as well. I would definitely recommend this site to anyone!
The website offers a good choice of clothing. For my first order I used the S Points that are given and it made it possible to get the item via Express mail. I will definitely use this website again!
Sammy Dress is a great place to shop online you will have a great experience. The customer service is very helpful if you need to return a item or have a refund done. I have bought of this site and there choice of products is great! You can get clothes, handbags, shoes, home decor, ect. The quality of the items are great and the price is even better! I would recommend you check out their site for sure! You won't be disappointed!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Leah,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you please give us your order number first so that we can resolve this problem for you?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service