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Sammy Dress
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Sammy Dress

sammydress.com
Sweden
1 review
0 helpful votes
Follow Mickii S.
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Sammydress is an awesome online store to buy home decor, accessories and clothes. They have very inexpensive prices and a great customer support - if you have any trouble with a product or order, they will help you in just a couple of hours! And I got a full refund the one time I accidentally got the wrong product with an order, and they even let me keep the product!

Date of experience: December 1, 2014
Nevada
1 review
0 helpful votes
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Great
May 29, 2015

I've ordered 4 times from Sammy dress and I'm waiting on my 4th order the first 2 were amazing love the products and the 3rd one their was some issues but customer service was very helpful and they got back to me within 24 hours I will be continuing to but from them they have great prices and clothing

Date of experience: May 26, 2015
Morocco
1 review
1 helpful vote
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SammyDress
March 27, 2018

I had a good experience with shopping from SammyDress, really it has better products with good price and better offers, and you will find all the products who want for men & women... i advise all who read this review to visit SammyDress for discovering more and more, also they have good service and fast shipping.

Date of experience: March 27, 2018
Kenya
1 review
1 helpful vote
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Excellent service
July 25, 2015

I made an order with sammydress and chose the flat rate shipping and within one week i had received my order, this was my first time to make an order and i was surely not expecting the kind of service i received, customer service always answered my queries very fast and also did follow up and i can say they are the best online store ever.

Date of experience: July 21, 2015
Puerto Rico
1 review
1 helpful vote
Follow Naisha C.
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Even though the shipping time is a month and I am custom to receive my orders within a week from paying them. The store has very good quality items. Every produc is just as shown in the pictures and the prices are amazing. I have placed 3 orders already and have received all of them with in a month from paying them..

Date of experience: May 13, 2014
New Mexico
1 review
1 helpful vote
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My experience with SammyDress has been very good so far, I have been completely satisfied with the products I have bought. The prices are great for their things and the shipping prices are nice to, the shipping timing is a little long but it is well worth it. I would definitely recommend this website to everyone.

Date of experience: September 23, 2014
Arizona
1 review
0 helpful votes
Follow Don e.
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$140 dollar order. First three pieces came. One was wet, mildewed and smelled of motor oil. The other two were so small they wouldn't go over my wifes head let alone her body. They refused to refund money. Articles had no brand label, no size label, no care label. Sent from England. Cost more to send back than they are worth. Rip off..., nophone number, no customer service. Stay away!

Date of experience: April 18, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Don,
We want to apologize for all that happened.
But all of our items are shipped from China. Please make sure that you contacted the right company.
Hope you can give us a reply, we will check it for you and solve the problem for you personaly.
Best wishes,
Sammydress.com

Georgia
1 review
0 helpful votes
Follow Aneesha H.
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I came across Sammydress randomly on Facebook
October 24, 2014

I came across Sammydress randomly on Facebook. I was amazed by the low prices and the reviews! You can see how the product looks on others, which is SO helpful because you can almost imagine how it will look on you! The process was so smooth and easy. I am already getting ready to make my winter order!

Date of experience: October 21, 2014
Massachusetts
1 review
7 helpful votes
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I lost $50
November 9, 2015

I paid over $50 in clothing from Sammydress. My order never shipped and I received no help from customer service. I thought this was going to be a great place to get great clothes but I was mistaken. I've been waiting over a month for my paid order ship. I even paid extra for express shipping and still a month later nothing arrived!

Date of experience: November 6, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Brigette,
Thank you for notifying us of your complaint.
We regret any inconvenience or frustration that your experience has caused you.
Would you please send me the order number to solve your problem for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Arizona
1 review
5 helpful votes
Follow Dominik R.
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Sammydress.com is an absolute joke and has the worst customer service EVER. Though international, it is unheard of to be asked to pay expensive shipping fees to return an item, which you're willing to exchange for a larger size. I have NEVER come across this return policy with any other online clothing vendor. They would rather refund you a ridiculous 15% to hold onto an item you can't wear than assist you in a return and ensure your customer satisfaction. I will NEVER shop here again and am encouraging everyone I know to AVOID this poor establishment.

Date of experience: November 18, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear Dominik,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number firstly so that we can check and give you a better solution, OK?
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.

Best Regards
Sammydress Customer Service

Belgium
1 review
1 helpful vote
Follow Kendi D.
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Too be honest, in comparison to a lot of people, I had a great experience buying from sammydress.com. The problem is, lots of them don't know how to buy online. I received my items, all of them were great. Costumer service responded as I wanted, maybe not within 24h, but remember most of us are in different time zones, what do you expect? Regarding the shipping time, if you choose flat rate shipping it will take a while, but it is mentioned very clearly on the website, so I actually don't understand the complaints about this. Patience is a virtue! I never waited for more than one month, and my last two orders only took 2 weeks to arrive after processing! I love sammydress and will keep on shopping on their site!

Date of experience: December 16, 2013
Michigan
1 review
3 helpful votes
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Scam
November 25, 2015

First of all, Wish, SammyDress, Nasty Dress, and a few others are all the same thing. It's just one big scam. I ordered over $350 of clothes from them 2 months ago, I have NOT received anything yet. And I paid an extra $85 for 3 to 5 day shipping. I have been asking for a refund for weeks now and they keep saying it's already been shipped. Gave me a fake tracking number and everything! Do not shop with any of the sites I mentioned in the beginning unless you want to be scammed. I could of just taken $350 and just burned it. Because I'm not going to see any of that money until I take their scamming asses to court. Oh and if you watch the YouTube videos, the clothes that actually do get shipped out are poorly made, buttons coming off, not sewn right, wrong sizes etc.

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Todd,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.
For the issue you mentioned.
Would you minding sending us your order number so that we can resolve the issue ASAP?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

Kentucky
1 review
2 helpful votes
Follow Charles S.
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Never order from this site. The items I ordered are so small, my 10 year old nephew couldn't squeeze into the Large shirt. The shipping costs are outrageous. Then if you want to return anything they want you to pay to ship it back to them then for them to ship items to you. I am still waiting on the second half of my order, the tracking info is in Chinese so for all I know the order could be it Spain it a warehouse. Stick with Amazon, this place is ridiculous. I wish I had read reviews online first. Every site I have seen has this place at around 50%. I wish I could give them minus stars.

Update
Still no items, this is a scam do not order here.

Date of experience: December 17, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Charles,
Thank you for taking your time to write your review. We really appreciate the feedback.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/

GB
1 review
0 helpful votes
Follow Archontoula-Athina V.
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I have used the shop 4 times and haven't been disapointed. The quality of the products is very good comparing to their low price.
Everything I have bought including jewelery, watches and shoes have turned out to be amazing.
Overall, it has been a very satisfying experience and I am already waiting for my next order.

Date of experience: October 8, 2013
New York
1 review
5 helpful votes
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Ordered a few bathing a suits January 29th. Put in multiple tickets to see where my products were weeks later. They just kept telling me they were on holiday for the Chinese New Year which backed up all purchases. However, they never stated this on their website when I went to buy the products. Just received another email from them today on March 8th, stating my items would be here in 10-25 days. We'll see. Either way would never order from them again. If I'd ordered these in the summer I would've been royally screwed. Not worth the cost at all for all the hassle. No matter how low price. I neeeeever write reviews and this site was that bad I went out of my way to write one. You've been warned

Date of experience: March 8, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Emily,
Thank you for your recent comment.
We wish to apologize for this inconvenience.
We have informed the festival information on the home page on our website.
In order to resolve the delivery issue, would you offer the order number so that we can check it for you please?
To contact us in the most efficient way, please click the link: https://support.sammydress.com/ticket/ticket/index
Send us a message with the title "SJ + your order number + your concerns".
Once hearing from you, our Customer Service Center will handle it swiftly.
Thank you for your support in advance.
Sammydress Customer Service
http://www.sammydress.com/

RU
1 review
0 helpful votes
Follow Eugenia K.
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Sammy Dress is definitely my favorite internet shop. You can find ANYTHING you need there. The prices are extremely low, but the service and the quality of goods are the best! What is also good is that you can have a live chat with a Sammy Dress representative if you have any questions. They also have a Free Shipping section with a large assortment of nice things shipped for free. Sammy Dress is my best choice!

Date of experience: March 13, 2014
GB
1 review
2 helpful votes
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Fun and easy to use
April 21, 2016

The Sammy Dress website has alarge amount of products to choose from. You can read the product descriptions and sizes so you can enjoy your purchases. The site is easy to use, orders arrive in a resonable time, out of stock items are refunded quickly. I recommend the site and hope you enjoy using it too

Date of experience: April 18, 2016
Washington
1 review
8 helpful votes
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I am real, not paid
October 6, 2015

I've had decent experiences when purchasing from Sammy Dress. Make sure you use the conversion charts to get the right size, you may not be a small on here, you possibly could be a medium. I only had 1 thing that as a little tight on me after using the conversion tables.

The delivery is very slow, I've had things take a month and a half, maybe longer, sometimes less, but cheap shipping and coming from China, not surprised. Their customer service acts like they know you, calling you their best friend, it's pretty funny. They aren't always helpful, I give it a 50/50 because most times they don't know what's going on with your order, a lot of times the stuff ends up on back order.

But all in all everything has been on point. I wish they gave better closeups of the fabric, because sometimes I wouldn't order if I knew they were using specific fabrics.

Date of experience: October 3, 2015
GB
2 reviews
1 helpful vote
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Not happy with the item
November 7, 2015

I have recently bought a dress from sammydress and I though it was going to be exactly as what the photo they have advertised the dress as but when it arrived the dress looked like an imitation and the seams are everywhere. The material looks like it was cut in a rush and the threads from where they have finished sewing it is everywhere. It felt like I bought a trash :( not happy at all :(

Date of experience: November 4, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Kim,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
As for the quality issue you mentioned.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

Texas
4 reviews
6 helpful votes
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I ordered a red double breasted trench coat back in October. I emailed them asking if they could mail it ASAP because their post said it would be sent within 24 hours and (I had a photo shoot) however 2 days later my payment had just gone through and it wasn't going to be received for weeks! The woman replied saying it was being sent THAT day. I was nervous. But it made it on time! It fit perfectly! It was exactly how it was pictured on the website and I couldn't have been happier!

But the reason I give it a 3 star for now is because I put in an order of 18 items, and after looking at these reviews I'm anxious to see what I get... or what I DO NOT get.:/
I should get them in a month I suppose and will give my story. Hearing these reviews has already changed my mind about them and I will never buy multiple items at once again.

Date of experience: April 26, 2013

Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313