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Sammy Dress
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Sammy Dress

sammydress.com
California
1 review
0 helpful votes
Follow Lina B.
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Avoid this seller
February 4, 2016

Sweater had a sleeve that tore in two the first time I wore it I gave it two stars instead of my initial one because they refunded my money after seeing my feedback. I will avoid them from now on. Also sizes are chines sizes and we are not as small as chinese girls, so order 2 0r 3 sizes bigger and MAYBE you will get lucky

Date of experience: February 1, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Lina,
Thank you for your recent feedback.We regret things did not work well for you.
Please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
As we have already assisted your to resolved the issue.
We sincerely hope that we can cooperate in the future.
Please feel free to contact us anytime if there is anything we can do for you.
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/

Brazil
1 review
0 helpful votes
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The sammydress site is very good
September 7, 2014

The sammydress site is very good. First the price, which is always fair and very good for those who want to be trendy and do not want to spend much. Although not my country, the site has the option to translate to my language and my local currency (R $). When I found the site I was worried if my order would indeed arrive, but once the first arrived, I could not stop buying the site because I loved the service and everything was as planned. Every time I have a question, I always respond attendants so my questions are answered. I love to be browsing the site in search of offers and new products. All products bought from the site (they are over 15) are gorgeous, unique and exclusive. I recommend to everyone.

Date of experience: September 4, 2014
California
1 review
5 helpful votes
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Best!
October 25, 2015

I went online to buy a dress for my Halloween costume and I ended up buying 4 more dresses OBVIOUSLY I had to pay extra for it to arrive on time. All I can say is for all the reviews that are bad don't listen if you want your product to arrive early then you should pay extra. It clearly says when you will be receiving your stuff I live in California and standard shipping is 25days and may delay a little longer. For those who haven't received the items they purchased and it's been almost 2 months it should explain! I will definitely keep shopping with them!

Date of experience: October 22, 2015
Arkansas
1 review
0 helpful votes
Follow ROLAND k.
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OMG, sammydress is a $#*!ing scam, a true scam, i live in the United states and i have placed 3 orders over a month ago. Not only they claimed that the orders have been shipped, the tracking numbers they provided dont even allow you to track your stuff. I have submitter numerous tickets weeks ago and they are still being processed although they stated that it takes 24h to get an answer for tickets. When you call their customer service number, the live is occupied and you dont get a hold of no one. This $#*!ing website is still people money and im sure they are using people credit cards info to for fraud. Its a whole $#*!ing conspiracy and the government needs to know about this $#*!...

Date of experience: March 5, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your orders, we have shipped out them. The package numbers are 13921872505092, 13929738617052, 13928860013633. They are on the way to your address, please kindly wait.

Panama
1 review
2 helpful votes
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Awesome!
November 15, 2015

The prices offered are excellent and the photos of the products are exactly what I expected when the products arrived. The quality and care of the stand are very good, as was the timeliness of delivery. I have definitely recommended it to many friends and I will continue using.

Date of experience: November 12, 2015
Iowa
2 reviews
5 helpful votes
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I can't, for the life of me, understand how people can give them 4-5 stars. They don't actually sell what you see in the photos. It's like fast-food photos, but for clothing. What you receive in the mail looks absolutely pitiful. People look stupid in their jackets. They look like they were made for kids. Maybe in the 6-12 year old range. Do yourself a favor and buy a $20 jacket in America, so you don't look life a goofball.

It's too bad really. If they charged more and sold clothing like that in the photos, they could make bank. American's aren't shy about spending $$$ on things they like. Consider American Giant, they sold a jacket for $80 that had a few month waiting list! And now there is a jacket on Kickstarter with 9 million in support that is going to sell for $150 + shipping.

Date of experience: November 5, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Ian,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

Canada
1 review
2 helpful votes
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The quality is very bad, not the same as they show in the picture. It says it's cotton but it is not and the size too small. I am an asian size but the one i ordered it's not fit. I ordered 1 coat, two dresses all of them will go to the garbage. I just waste my money. To the one who own the sammydress please dont cheat people be honest. What you are doing will put you in bankruptcy.

Date of experience: January 12, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Sandra,
Thank you for your message.We are sorry for the inconvenience caused.
About the quality and the size issue, we need to verify it at first.
We are trying our best to offer the accurate size chart for customer. Please kindly note 1 inch = 2.54cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Israel
1 review
0 helpful votes
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I was very pleased with my order
January 22, 2015

I was very pleased with my order. The bag I order is an amazing quality and so are the dresses I ordered for my older sister, she loves them! Shipping was pretty slow, took about a month but it's understandable due to the fact it's coming from a far away country. Prices are very affordable and quality is amazing compared to the price! I love SammyDress

Date of experience: January 17, 2015
DO
1 review
2 helpful votes
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I love SammyDress so much!
February 5, 2015

I love SammyDress so much! It combines what i like the most: Asian Stuff, Fashion and Cheap Prices. I always have a hard-time finding clothes that suit me in local stores, but in Sammy Dress most of the items are my size! Plus, I find everything I need in no time!

Date of experience: February 2, 2015
Rhode Island
1 review
6 helpful votes
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I would have rated zero stars if I had the option. I did not receive 5 of the shirts I ordered or the jacket I ordered. They tell me it will just take more time. It's been 2 months and I know I am never going to receive the rest of my order. I asked them to return the money back on my credit card and they said I just need to wait longer to receive the items. The items that I did receive are all too small and I ordered based on their sizing charts. What I received does not fit. Their clothes are made to fit 8 year old girls. I call bull$#*! on any positive reviews of SammyDress. There is no way I would ever buy from any site in China again. I just threw away a lot of money! Keep your money in the US economy not China. They come on this review website to respond to people so it's obvious that they are writing the only good reviews of Sammydress themselves. They steal your money and don't send the products you ordered and paid for.

Date of experience: February 24, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Louise,
Thank you for your feedback.We wish to apologize for this inconvenience.
About the size issue, we are working hard to offer accurate size chart for customers.
If we made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
About the delivery issue, we would like to assist you to check the detail information.
Unfortunately, we cannot find your order record in our system.
Would you kindly offer your order number so that we can go ahead please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Sammydress Customer Service
http://www.sammydress.com/

Pennsylvania
1 review
0 helpful votes
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Sammy Dress is awesome!
December 15, 2014

Sammy Dress is awesome! I love their prices and their clothes. The clothes match the picture and description perfectly and their customer support was very helpful. I was really satisfied with the other reviews which were super helpful when I was deciding what to order. The sizing charts helped a lot and they were very reassuring when I was placing my order. I would definitely order from Sammy Dress again.

Date of experience: December 12, 2014
Pennsylvania
1 review
1 helpful vote
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I've ordered two times now and both of my orders were a success. My items came in the stated time frame and the items were of good quality for what I paid for them. The customer service on the site was great and everything fit as advertised. The measurement calculator (inches to cm) on the site is a good tool to see if the items will fit you. I was not dissapointed!

Date of experience: October 9, 2013
TT
1 review
1 helpful vote
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This site is the best
November 17, 2015

Sammydress is has been a lifesaver and has me turning head. People are constantly asking me where do you and you sisters shop? We always answer Sammydress.com. Sammy allows me to shop and look sassy and sexy at very affordable prices. I recommend sammydress any day. I say keep up the good quality and you will definitely have me as a customer.

Order number: M**************

Date of experience: November 14, 2015
Portugal
1 review
1 helpful vote
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Will a month I ordered a beautiful dress on sammy dress!
Was shipped quickly and I received less than a month later. The dress is like the pictures.
I was very pleased with the services of the store. I will return to buy for sure!

Date of experience: April 3, 2014
Illinois
1 review
5 helpful votes
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So far so good!
November 22, 2015

I have made 4 orders from SammyDress.com now, and I've learned from each time. I understand that the sizes will run small and order up. So far, everything I've ordered have come in as expected or better! I have a pair of black jeggings from them that are thick, comfy, and have gone through the wash quite a few times already and still look good!

Date of experience: November 19, 2015
GB
1 review
2 helpful votes
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Please do not buy from this company.
I ordered what I thought was a lovely lace dress. What I got was a cheap nasty piece of rubbish. The dress was made from 2 different materials, lace on the bodice - as shown in the picture - but some nasty piece of material for the skirt that doesn't even match. Sizing was also completely wrong. When I asked for a refund I have had to go through over a week of sending photos, emails and other stupid pointless things and I am still no closer to getting my money back.
In short and being polite. DO NOT BUY FROM THIS COMPANY.

Date of experience: December 1, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Cat,
Thank your for your message.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we can check it for you?
We hope this message finds you well.
Sammydress Customer Service
http://www.sammydress.com/

Tennessee
1 review
1 helpful vote
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Clothes look cute, prices are amazing, however, I did not receive a confirmation email with a tracking number. I ordered my products Monday, still have not received an email with my tracking number. I want to know where my products are!

Date of experience: December 17, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Lacey,
Thank you your feedback.

I want to extend my sincere apologies for the problems you have experienced.We are here to help you. Could you please offer us your order number so that we an check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Florida
1 review
3 helpful votes
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I placed an order for 1 jacket on December 24th, spent the extra $1.99 for a tracking number it says my order has been shipped out but the tracking information hasn't been updated since January 15th. Now I understand I ordered my jacket right after the holidays but seriously how long could it take to ship 1 item? Will probably never order from them again

Date of experience: January 23, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Amanda,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
Please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/

Canada
1 review
1 helpful vote
Follow Ashlee H.
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I dont know what kind of experience other people had but i had a great experience with them... in fact I am on my 3rd order with them. My shipment was on time even when i did regular shipping... i was even able to change my choices after i had already ordered i have recommended them to all my friends... love sammy dress.

Date of experience: September 4, 2014
Canada
1 review
0 helpful votes
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I have had excellent experience from Sammy dress
February 7, 2015

I have had excellent experience from Sammy dress. I have purchased many items from Sammydress. They were shipped on time and the prices are very reasonable. I have received the items on time. The tracking is only $ 1, which is great. The quality is great as well. Just keep in mind that the sizes are asian, so make sure you take your measurements before you order. No bad experience at all. I will continue shopping at sammydress.

Date of experience: February 4, 2015

Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313