I ordered 2 synthetic wigs from SammyDress (order MM************** - 10/03/15). The first arrived in two weeks and the second came a week later - average in my experience in ordering from China. Both wigs were great quality and exactly as described. I found their service and communication to be excellent and will be ordering from them again.
Have been ordering with sammy-dress for months now and am extremely happy with their products and customer service. Their always there to help you with any questions or concerns you may have. GO SAMMY!
I ordered 3 superhero t shirts and when they arrived they were very poor quality. The pictures on the website are very well taken but the truth is i would not wear them and my son commented that he would not wear his outside. Very poor!
Has anyone use this site to order anything, SAMMY dreass... Based in CHINA... They give nice website with phone number,, but when you call the number it goes to voice mail... when you live chat to ask question they tell you to send them email... if you order something method of payment is **credit card, **Pay Pal, ** western union... And if you use pay pal to pay the site says... PayPal is experiencing difficulty,,,,,,, you can use credit card or western union...
WATCH OUT... Unless you want hassle,,,,, and still trying get chip stuff... looks pretty,,,,, but you may not receive, what you order, may be late. I mean few month late,,,, or may be Oh... it is going through customs,,,, cost more money to cross the customs fee... or may not arrive and pretty soon the their web site may disappear... GO AHEAD MAKE YOUR DAY... LOOKS
Dear Va,
Thank you for notifying us of your complaint.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About the payment issue you have raised, we need to verify it at first.
For more detail information, please keep in touch with us and we would try our best to assist you.
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
Shipping was way too long!
I took 4 weeks to get my stuff.
One think was BO.
The size chart is $#*! top! I order all large size and the stuff was more like small size! The men stuff are more. Women tee are round neck.
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I purchased 3 items from them. They were all the same as showed in the website plus the free shipping is awesome. The items arrived same as they stated therein. I recommend sammy dress to everyone as they sell cheap items yet so nice & elegant..
I ordered from this site once, but for sure I will order again. I ordered watches with free shipping, and when I received them, I was surprised. The watches are awesome! I was waiting that for this price I will receive something cheap, but the watches are beautiful.
I could just recommend this site.
To me, I see sammy dress as the best online shopping certer.
Their items are super good and cheap with speedy delivery.
All my orders are being treated in a VIP way and I love them so much.
I highly recommend sammydress for everyone!.
They are good, try them and be convinced.
Ordered around 20 items this time. I received the items soon and was very much satisfied with the products. I have ordered multiple times from them and I will continue to do so. The prices are cheap and the products are just amazing. Excellent site and I would definitely recommend to everyone.
This store is amazing. Shopping on this site has been incredible. It has lots of choices, for all kinds of tastes and the prices are super affordable. The service is very good and the quality of the products is exceptional. I love it completely. Highly recommend!
At first I had a problem with my bathing suit which I received because the size it came in was smaller than it should've been. However, after contacting sammydress, they understood what happened and they sent me another bathing suit with the correct size with no extra charge. Thank you sammydress.
I ordered 8 items, one only fit as it should or as described. Wanted to return, they stated that I would have to take pictures of items and of packages, and send them the pictures in order to consider allowing me to return (you also have to make sure the size of the picture is not too large for them to accept). This is ridiculous, i dont like them, they dont fit i should be able to return, given me the authorization number, ill send back, ill pay the shihpping and you can refund my money. Will never ever order from here again and like others wish i would have read the reviews. Sadly disappointed as it would appear they would have been good deals,
Dear Dawn,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.
Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm
Would you mind telling us your order number so that we can send you details?
Awaiting for your early reply.
Sammydress Customer Service
http://www.sammydress.com/
I am trying to get a refund they have promised me and still not near to getting it that is 8 weeks I have been waiting Why is your company so hard to get support from get a ticket it says and every time I put in my number I get wrong number Real pis-ed of at them so just going to continue to tell everyone on face book how $#*! they are! Thy deserve that at least.
Dear Sheila,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
At first I was nervous because of all the bad reviews, but I placed my orders, two separate ones, and in a month I received all but one item. They emailed me and told me the item was out of stock and with in 5 days the money plus shipping was back in my Paypal. The items are what I had expected being so cheap. They are nice materials and don't look cheap. So for me I had a great experience. I will order again.
I have used sammydress.com three times now, for bandage dresses and make up. I am very happy with the service I have received throughout these orders. The quality of the dress is amazing considering the price! I nearly paid 4x this amount before discovering sammydress.com I don't understand all these bad feedback's as my experience has been great.
Okay i was really excited to order on here but after all these reviews saying its a scam im worried. Is been three weeks since my order and its still "processing." SAmmy Dress my order number is M**************... whats taking so long. What do you guys think bc somee say its good many say its a scam. HELP.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
First, I want to offer my sincerest apologies to you for the issue.
Regarding your order, we have prepared for you, and will ship it in two working days. Please kindly wait and you will receive your order soon.
I placed an order MM************** on 14 November 2013 and after two weeks it is still under processing. I contacted support, but there is no reply from them after two days which is more than 24h. Will change review if I actually receive anything.
Thanks
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, and we will solve all the issues for you soon.
This online clothing site is wonderful. The prices are low, but the quality of the clothing is excellent. Any problem that I had, it was solved quickly and in best interest of me as the customer. I love this site, I can spend hours just browsing the site.
I ordered a pair of shoes and a purse on 10/20/2013 and I even bought the shipping that stated it would ship within 3-5 business days. They took the money out of my bank and my order says "processing". I emailed them and nothing has been sent back to me. Here's my order number M************** and my email address is *******@aol.com
I'm very displeased with this site and I don't plan on ordering anything after I get this next order.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
About your order, we will solve all the issues in three working days. Please kindly check your account about this.
Everyday, we find novelties.
The last tendencies, fashion, accessories...
I like very much the diversity and the choice in clothes.
We find beautiful items and basics items.
The shipping is not so long. There is full of options for the sending of the order and choose his carrier.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Trevor,
Thank you for your message.
We regret things did not work well for you.
Regard the quality issue, we are here to assist you to resolve it.
Please click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/