Sammy DressReviews 6,937
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Pour ma première commande j'ai acheté des bijoux fantaisie et je ne suis pas déçu. Aucun problème de livraison qui est même arrivé en avance. Colis soigné. J'ai aimé le grand choix. Idéal quand on aime changer car les prix sont très abordable.
In the past couple of months since I have found this site, I have place about 7 orders. I like the fact that I can find unusual styles. I am a very individualistic person who doesn't like dressing like others. The quality of the clothes for the most part is exactly what you pay for it. But with that said, I only like to wear the same outfit about 3-5 times and then gift it. So this works for me. Sizing is a bit off. I usually wear a 12-14 US, but I order between an XL-XXL from SammyDress depending on whether it is a top or bottom piece as I am somewhat bigger on the bottom. The most prevalent downside is the time it takes to receive my order. I hate it. It can be anywhere from 2 weeks to 6 weeks. So if you see something you want, go ahead and order it long before you may need it.
Thx
Dee
I've ordered items on 170$ and now I have no items and no money. NEVER ORDER FROM THEM! I DOESN'T GET ANY WORSE THAN THIS. STAY AWAY!
Sizes was wrong, they refunded me $1.78 for a missing item and an incorrect item. Terrible
Dear Hazel K.
I wish to say thank you for providing valuable feedback to us.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Thank you for your cooperation and understanding!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
This is not a hate post but the experience of buying from this website: Cheaters! Dont buy from them, they wont send your items and keep the shipping cost also. SammyDress you guys are a BUNCH OF LIARS! And you cheat your customers. I had contacted your customer service regarding my missing items and they have returned my cost of items but KEPT THE DAMN SHIPPING COST WHICH IS MORE THAN PRODUCT COST! You guys need to be BANNED immediately and I'll make sure I spread this word everywhere. The quality of the items you show in pictures and manage to send is way different and below the accepted level. You sell poor stuff for high costs and think you guys will survive the business.
Dear AKANKSHA S.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Thanks for your kindly understanding and continued patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I placed my order on 9/2 and it was never received. I'm seeing Sammy dress reply to most of the negative reviews with the same comment... Please choose the shipping option most suitable to your needs. I didn't see anywhere on the site under shipping options that said standees shilling would take MONTHS! Lol. Maybe explain that and people would then choose the shipping option most suitable. My items never came and I'm having pay pal reimburse me. This is absurd.
Dear Katie S.
We thank you for providing us with important information about your situation.
I want to start by offering a personal apology to the customer affected.
Would you mind sending us your Valid order number or ticket number by message here?
We would study your case carefully and resolve it there and we are now awaiting for your reply.
Thanks a lot for your understanding and assistance in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered some clothes for my son n I and still haven't received my stuff and it was 127.00 dollars worth.
Dear Lydia S.
Thank you for being kind enough to tell us about your experience!
We're very sorry for your concerns and the issues you have raised.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Thank you for your understanding and patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
If I could find the idiot that gave me the link to these thieves, I would give them a beating.
Ordered stuff that looked cool, but days went by with no shipping.
Simply opening the dispute with PayPal get me a fast refund.
Dear Dave L.
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and reply to us?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Ordered in July. It is now mid October and I still have not received all my items. I have logged several 'tickets' with the support centre but have not received replies.
Items I have received are terrible quality - not what they look like online and sizes are hit and miss.
Don't order from here.
Dear Anna C.
Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thank you so much for your kind support in our work in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
My package was suppose to be delivered 10-9-15. I paid 17.64 for expedited shipping. Item was shipped DHL... Driver said my address was incorrect when in fact it was correct. Promised my item will be delivered today... driver for DHL once again said address is incorrect. I verified my address 4 times with DHL friday and again today. I will never buy another item from Sammy dress again. Very poor service and shipping companies. Very disgusted. I want my 17.64 shipping fee refunded back to me.
Dear marilyn n.
Thank you so much for your important feedback.
We really want to fix this situation and are anxious to resolve it.
Would you mind sending us your Valid order number or ticket number by message here?
We would study your case carefully and resolve it there and we are now awaiting for your reply.
Thank you for your continued patience and kind understanding.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I received my first order with no problem... So I came back for more... I leave on the 5th of November to Hawaii and I ordered a bunch of beach dresses for my trip on October 1st... I am patiently waiting and Now that I am reading these reviews... I am concerned. I've sent messages, requested live chats, and now trying this... Can you please let me know the status of my Order? I have requested to be emailed with a status to *******@gmail.com
Dear Patricia C.
Thank you for being kind enough to tell us about your experience!
We wish to let the customer know that we are extremely sorry for their disappointment.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Appreciate your cooperation and kindly understanding in advance!
Best Regards
Sammydress Customer Service
www.sammydress.com
I thought it was too good to be true, I was right. I ordered $200 (17) articles worth of Men's shirts, button up long sleeves and a few polos. I used their chart to help determine what size I would need. I even changed from M to L according to how each shirt said it would fit. When the shirts arrived, it was as if they were little boy sizes. None of the shirts fit, and their website says NO RETURN POLICY. Besides them not fitting, they didn't look anything remotely close to the elegant photos of the product. I feel deceived, since the lady was so helpful in my purchase, yet vanished when I tried to get in touch with them to send these Barbie type thin cloth material back. Gave them to my little cousins, and all I can do now is write this post. The saying still holds true, you pay for what you get. Do yourself a favor and spend the extra money in a local store or a reputable online store. Should have done my research, lesson learned.
Dear Brock W.
We're extremely grateful for your constructive feedback.
We're very sorry for your concerns and the issues you have raised.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Thank you for your support and patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Ordered my outfit on August 2015 and it is now October 2015 and I have yet to receive it and I can't get a hold of nobody. Don't buy from them
Dear Hope T.
Thank you so much for your important feedback.
We want to apologize for any and all inconvenience caused.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered a jumpsuit on 8/25/15 justnow getting it on 8/9/15 i was told 8 to 15 days then it is so thin u see straight through it i will never order from sammydress. Com
Dear Lavisha H.
Thank you so much for your important feedback.
We want to apologize for any and all inconvenience caused.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Thank you very much for your understanding.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Honnestly, before ordering on SammyDress, i was not quite sure of how it would be (The quality, the service, etc) because of the cheap prices... Well, it turns out to be a great experience for me! And i sure will order stuff again! The service is excellent, that's quite fast and the items are surprisingly of a very good quality! Unique design that you can't find in stores. I LOVE IT!
Ordered several weeks ago, but still no merchandise. Message sent says PART of the order shipped days ago, but the other items have not been shipped. Now, after reading these reviews, seems as though I may just be out of money, and out of luck! I was planning to take the items on a cruise in 3 weekes, but betting it won't happen. I will be glad to write a good review if I am proved wrong, but I will surely place comments on FB--good or bad!
Dear rebecca c.
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Thank you for your cooperation and understanding.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I bought about 60 dollars worth of clothes, on top of the 35 dollar shipping fee to Canada I got the items shipped in two different orders. I had to pay duties and taxes on the items which is completely ridiculous. Over 25 dollars on both orders for just duties and taxes. For 60 dollars worth of items I paid close to 150 dollars. Completely scam. Additionally, NOT A SINGLE clothing piece fit as described, way too small.
Dear Michael J.
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thanks for your kindly understanding and continued patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Ordered and paid for a dress that I wanted to wear for a ball and as they said the order will leave factory between 3/5 days it has now been 15 days and still showing dispatch pending so I want to know WHERE IS MY DRESS?
Dear yvonne c.
We're extremely grateful for your constructive feedback.
We take this seriously and want to tell the customer how sorry we are for not meeting their expectations.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Thanks a lot for your understanding and assistance.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Bonjour, je veus partager ma experience avec samydress. J'ai commandé le 28/10/2014 un Babyliss Professional Ceramic Automatic Hair Curler. Numéro de Artikel M**************. J'ai payé 38€ vraiment il est super et pour la livraison c'était rapide juste 12 jours et je l'ai reçu. Merci bq samydress
Stay away from this site. The positives reviews for Sammydress are the reviews written by their teams trying to dilute the authentic legitimates concerns!
Sammydress is a SCAM. Don't waste your time
Dear George h.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
First, I want to offer my sincerest apologies to you for the issue.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
I will be always here for serving you as my best friend.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
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Dear Jevgenij B.
Thank you for being kind enough to tell us about your experience!
We wish to let the customer know that we are extremely sorry for their disappointment.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thanks for your kindly understanding and continued patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/