Sammy Dress is horrible. Do not buy anything from them not only were my items shipped separately when they were supposed to be shipped together, but they were torn and stained! This place is a complete joke. I will never buy from them again
I bought several coats and sweaters from Sammy dress. They are very affordable and good products. I am so surprised with my little money, I can buy such qualified products from Sammy Dress. However, you should pay attention on size chart. The convert to US size may not be correct, but the size chart can help you find the right size. I definitely buy more from Sammy dress.
What they say is "Our friendly Customer Support staff will review your ticket and provide a reply to you very soon. Generally, this is within 24 hours" but it's been 3 days and I have no response on my ticket. No customer support is what you really get from sammydress.com
Dear Edgaras,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I paid for 3 days delivery and it's been 2 moths still not here... but the dresses I ordered showed up in time but zipper was ripped and the other dress was falling apart. I wasn't able to wear either of them for the wedding. Never buying from them again.
Dear Madea,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
As for the issue you have raised.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Shopping wit sammy dress was a good experience. Almost all the products which I received was satisfactory. Shipping and customers care services are also ok. And they do refund back our money if anything goes missing in our package. In one of my package, one of my product was missing but Sammy Dress refunded me the amount of that product. Over all im a satisfied customer of Sammy Dress.
I recently bought some brushes from the site and am super pleased with the product! They're amazing quality and they even arrived before I expected them to. The site is very helpful and when I had questions, they got back to me almost immediately.
This is a scam! I will never buy again!
I ordered so many pieces and paid for it on the 22 January. I then checked paypal and they have cancelled my order without an email or anything. They didn't even refund my money!
I am going to make a paypal dispute against sammydress, and whoever had similar experiences should too.
Order number MM**************
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
I could not found your order on our system, and haven't checked any information about it. I think it means until now we still haven't received your payment. You can contact the paypal to check your account, i also sent the order number to my colleague, she will check the details information for you.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
If I could put a negative star I would. I ordered tops Dec 29 and have not recieved the order. I have asked for a refund and they respond wait two more weeks. T has been 7 weeks. I think that is beyond poor service. Do not use this company!
Dear Mary,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the issues you mentioned, we are so sorry for the Holidays delay.
Would you mind to tell us your order number so that we can check for you, p. Lease?
Once again, we want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service
My experiences with Sammydress has been nothing but satisfying. Quality of goods I've ordered have always been surprisingly good. You can truly say its shopping made easy. Variety of items is very good and prices are reasonable. Yes, you have to keep in mind that sizing s a bit different, but that is easily solved because they have items actual measurements written right by. I also like that you can calculate shipping costs very easily. Delivery times in my opinion are also reasonbale. I would definitely recommend this site.
I always have a very good experience with Sammydress. The customer service is always ready to listen and help and it's really easy to contact them. Plus, every product is really affordable and of good quality. When I want to find something cute, affordable and unique, I always look up on Sammydress. The expedition are a little slow but you have to understand that the products come from far away :) I would recommend this site to everyone- in my experience, Sammydress has never disappointed me!
I've ordered a pair of shorts which are really comfortable, cute and of good quality. Whenever I wear them, everyone asks where did I found them! Here in Italy we don't have many places to buy unique yet affordable things, so Sammydress is really good to me :) I always recommend it to everyone! :)
I bought a total of 5 items from sammydress, and i'm very satisfied. Jewellery/accessories and cosmetics are just like the picture. I bought a dress too, and it fitted me well, so i have no complaints. The delivery usually takes a month more or less, but it's worth the wait!
I got a beautiful dress in the mail yesterday (November 13,2014) and I instantly fell in love! The shipping took about two weeks, yet it was so worth it! The dress fits me so well and I am so happy. It isn't too short and makes me look and feel so pretty! Since my bust is on the large side, I was a bit skeptical. But when I put it on it fit so well and even makes my breast look smaller and not that noticeable. I am going to wear this dress on Thanksgiving with a pair of black heeled booties and black tights :D Sammy Dress is a great online store. I will DEFINITELY be purchasing something else in the near future.
I placed my order for 16 items on 1/5/14 from Georgia/USA. Order #MM**************. I received 7 of those items(2 very bad quality) with no mention of where my other items are. I was charged the full amount. I have put in 2 ticket numbers with no response from either one. The number to call that they have listed constantly rings then goes busy. NO HELP AT ALL! I am out of $300 right now. I paid thru Paypal and have filed a dispute. Will not buy from again.
Update on 2/3/14. I filed a claim thru Paypal and received my refund for the items not shipped. SammyDress would respond until I got Paypal involved. I will never purchase from them again.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have replied your tickets, and we will gave you the solution soon.
Please kindly check it.
Where is my order. Congratulations! Your payment for M************** has been accepted. Once the order is ready, it will be given to our partner to deliver to you. A shipping confirmation email will be sent when the order has shipped with tracking information and estimated delivery time.
Customer satisfaction is SammyDress.com's first priority. If you have any questions or suggestions, please feel free to contact us at our Support Center. We love to hear from our customers
Dear Patricia,
Thank you for your message.
We wish to apologize for any inconvenience.
We checked that your item has been shipped out on 2015-03-23.The item you selected is advertised as "ships in 3 business days". We have shipped the order on March 23 which is within the shipping time frame and sent you an email with the shipping information
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue swiftly."
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I was scared to order from Sammydress at first. I'm really tall and most of the sizes were like 'Asian Medium/Large' but they had all the explanations listed on each item page :D I order a couple shirts and they were extremely cute. I will definitely order from them again!
I have ordered a few times from SammyDress and I have yet to be disappointed. They have such high quality items that are so incredibly cheap you just can't pass them up! The only downside is shipping may take a while, which is expected, but it varies depending on what carrier you use so you can't blame SammyDress. There customer service is also incredibly quick, just keep the timezone difference in mind. Overall I love everything I've purchased from this site and I can't wait to place another order!
I ordered 3 dresses and a sweater by November 1st. I received my dresses only by December 17th and when I looked for the Consumer Service, they were too inconsiderate! So until today I did not receive my sweater nor even any report about it. When I purchased them, I had no news about them. One month after the purchase, I sent an email to the costumer service and they answered me only one week later saying they were all out of stock. Why don't they let you know right when you're buying? I really gotta congratulate this site, they really know how to disrespect a consumer! I just hope I have my money back if I don't ask for an indemnity!
The dresses were not like the pictures, the material was poor and the sizes did not correspond to the expected.
I feel like I wasted money, time and patience buying in this site.
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have sent you an email, please kindly check it and we will gave you a solution soon.
Good site for inexpensive clothes. It takes a while to get them but for the price you can't beat it. Sizes run pretty small in the shirts--look at the sizing chart before you order. The clothes have a slim fit but are ok quality.
I actually love this site! Considering that the merchandise comes from so far away, the only drawback it the delivery time. But overall, whenever I purchase from Sammy, I am always satisfied with what I get. The quality of the merchandise I've gotten so far, is exactly as expected and I could not be more pleased.
I definitely recommend Sammydress.com!
Sammy Dress is a site I love to order clothing from a lot. They have a lot of selection of Korean fashion, which is a favorite of mine. The prices are beyond reasonable and the quality is amazing. My favorite purchase has been of a dress I wore to a family wedding, it was an amazing deal for the quality of the dress. Shipping prices is reasonable as well, but the shipping time can take a while, but that's to be expected of international shipping. I highly recommend people check out their jewelry and free shipping selection. Overall, this is a excellent site to shop at.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shannon,
Thank you for your recent review.
We feel sorry for the inconvenience that have caused.
Can you provide us your order number?
We will check your parcel information and figure out a solution for you.
Please set assured that we are willing to help.
Waiting for your your reply.
Best Regards
Sammydress Customer Service