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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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Great chat support, thanks! Product is exactly as described and exactly what I needed.
Quick delivery as well.
Thank you.
Great experience and easy to order website. Would highly recommend this to anyone looking for a great wrap and easy to order experience.
The product didn't work at all as explained, even after watching/reading all tutorials and meticulously follow the rules. Huge waste of money.
Exactly what I ordered, and more at times. This is a great company with amazing products.
I needed a sample to determine the intensity of the blue shade.
Very easy to crease, and one of the sheets came with a cut on it, ended up trashing everything.
Website was easy to navigate and made finding what I wanted super easy. Shipping arrived quicker than expected.
Ordered tint for an f350. When I received it both of the front door window films and been pierced and wrinkled. With the delay of shipping another set I had a local company tint my windows so that we could take the truck on vacation that weekend. Rvinyl was only willing to send out new tint "which I no longer needed" or get a refund after I paid to have the tint shipped back. A customer should never have to fork out money to send a product back because of their ability to ship a good product out. The tint was very low grade tint anyhow. I could see how it could get damaged so easily in packaging
The samples took some time to come in but the final order was very quick! The site on a phone can be tough so I found it easiest to order via desktop.
I needed just a very small amount of specifically colored oracal 651 vinyl, and literally nobody else had it. It was either 200 yards or the wrong color. Rvinyl had every color I could imagine and sizes I didn't even know existed. Actually really grateful for a place like this.
Disappointed in chat. Asked for a suggestion as to "this" or "that" and got an answer that was of no help. On the other hand, website, good display of products, quick fill of order and prompt shipping and receipt. Will order again as needed.
It is good quality tint. Cut is good fit. Inly problem is the strip for the windshield is not low enough. Other than that. Happy with the product.
They sent the wrong order 1st time but fixed their mistake. I'm disappointed that it didn't arrive in time for the project I wanted to make but I'm happy with them fixing their mistake and the quality of the product.
There were no instructions, at all, some tips also would have been helpful, as there were no instructions we had to watch videos for installation and it was an epic fail
Your website had a lot of issues and it was difficult to pay. Also: better pictures would be helpful, the vinyl didn't look like some of the pix. Glad I bought samples.
The stickers themself are great looking, however, after installed, the edge tend to be easily peeling off, it doesn't stick with sturdy bonding. I have three pieces out of eight already loose the function. Wish they come with spare pieces for replacements.
I ordered 35% for the front two windows and 20% for my rear triangles and back windshield but i ended up getting my right rear triangle a 20% and the left rear triangle is a 35% lol. Installing the front two windows and the back windshield were tough. Otherwise, the cuts were pretty accurate and adhesive has been good so far.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...