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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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It arrived on time per shipping instructions. I got updates all up till the day it arrived. Great experience
I placed an order but never got a confirmation email. Where is my
Order?
Poor communication with back ordered materials. Don't advise you when things are back ordered and do not have any answers when things may be in stock
Got my package quicker than I expected, well-packaged quality materials
Product was as described and delivery was fine. Have not installed yet so can't comment on installation.
I ordered tail light tint for my car. I installed per instructions and all the videos I watched. Within 5 minutes the tint ripped. I was not pulling hard at all. Just readjusting it. I reached out to ask about a replacement. I was informed they do not warranty installation errors. Fine. The replacement piece was around $12. Fine. But to charge me $10 to ship it is ridiculous. When I reached out again, the would not try to make this new customer happy. No budge no offer of free shipping. Nothing. I planned on using them for black out all the chrome on my car but I will choose a company that wants to make things right with customers.
They used a crappy shipping service and it's been 2 weeks since the last movement, which is only an hour away from me. They told me to wait 20 more days. Absolutely ridiculous.
Always a simple and easy ordering process, would not do business anywhere else
I paid in full for my order and was assured that it would be delivered before Christmas. It's now December 31st and I still haven't received my order or any update regarding it.
Vinyl was received within a few days of ordering. It was packaged nicely. Ordered 3M 2080 line which has been the best quality vinyl I've used so far.
Still have not received my order. Very disappointing. When ordered, it stated the package would arrive before Christmas. I still have not received it.
Window tint for front doors good fit and easy install thank you
The item has not arrived. When purchased it stated that it would take 3-7 business days, we are on day 12. The delivery date changes every single day. Yesterday it said delivery at 9pm Wednesday, today it says delivery Thursday.
The shipping is terrible. This is suppose to be a "test" strip to see if I wanna wrap my car. Might be looking at another company to purchase the wrap from.
Very specific and exactly what I needed. Funny story, I ordered it from another company sent the wrong item twice! Attention to detail Rvinyl 🔥🔥🔥🔥 Pure Awesomeness!
Good quality product with all necessary tools needed, plan on using them again
Wanted to black out the B-pillar on my access cab pickup though it did not come that way from the manufacturer. R vinyl has precut pieces for my rig. East install and appears to be a rather thick mill for an adhesive vinyl product. Very reasonable price and very happy with the appearance.
Web site very confusing. I ordered a sample from Amazon And had trouble finding on web site. Once I was able to place and receive the order I found it easy to apply and am very satisfied with the results. I applied the vinyl to light fixtures.
Web site very confusing. I ordered a sample from Amazon And had trouble finding on web site.
Was a good experience, but I ordered 3 adhesion promoters and got only 1
Great experience and wonderful help! Make sure you watch a video how to put it on could be a little tricky.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...