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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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I ordered oracle translucent vinyl in a few different colors to cover smooth LED ceiling fixtures with. They turned out awesome and the vinyl shipped so fast (like 2 days!) that I was able to do it before installation (so I didn't have to get on a scaffolding to put them up). The price was a bit more expensive than I would've expected but this was the only place that cut sections of translucent vinyl that I could find as purchasing a roll wasn't necessary for this product.
Package arrived faster than expected! Super excited to give this to my son for Christmas!
Package was damaged in transit, no fault of Rvinyl. When I contacted them, the communication was near instantaneous and it was resolved in under an hour.
I have never had issues with Rvinyl but this last experience as been awful. Still waiting on product. To cheap to send by FedEx or UPS. Snail mail and hope we receive this soon.
We have been trying to find replacements that didn't cost an arm and a leg. We stumbled across Rvinyl and loved the selection, step by step instructions (with video), and quick delivery. Now to install...
Order is missing item's I paid for. Never will buy anything from this company. I'm going to do a charge back with my credit card company and dispute this if they don't give me a refund for the missing item!
Received my order just like they said. I haven't installed the wrap but will update with pictures after install.
The product I purchased was supposed to be large enough to cover the top of a std electric guitar. The piece I bought was about 3/4 inch too short meaning not wide enough. I have 3 different industry std guitar i.e., les paul, strat, charvel and the width of the cover will not fully cover it. Reasonably priced yes, but I can't use it as I will have a gap showing the original color
Great quality and on time thank you! This item was as described! They are easy to put on as well
I received the item but haven't opened it yet. Hoping to do it soon. I like the package and the look of it from outside. Let's see how it looks once I install it on my car roof.
They sold me cheap contact shelving paper for a dash kit with little or no glue on it rolled up in a box and would not return my money.talking about store credit why would I buy from them again when they have already screwed over me once.I have nothing good to say about the company or products becareful if buying anything from this company. A ripp off
Only needed a few smaller pieces of translucent film and instead of ordering a 10yd roll of two specific colors. I could order 2ft x 2ft piece and save my customer money. Great business and filled my order with speed.
Alyssa was very helpful with my order of pink and purple calendared vinyl. My order was very specific. She did everything she could to get my order together and out the door super quickly. Thank you RVINYL! I'll be a return customer for sure! Thanks
So far so good. We will see how the product and installation goes.
Product is $#*!, and doesn't even fully wrap around the trim pieces
I will be updating my review once my product is received,thank you!
I will be back for more rolls of various vinyl colors. Affordable price.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...