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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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I bought the kit for a 2019 Model X, the Order shipped without the added products suggested for install. Then when installing the very first piece it doesn't cover the wood grain trim behind it. Support says they are accents and not meant to cover wood grain. This is not said anywhere on the product page. Support is now asking I return on my own dime for credit only. What am I supposed to buy?
Was great to get what you only need for the do it yourself
And save a lot of money.
Extremely frustrating checkout process! But if you have an account created it's not as bad. Vinyl is very easy to work with and looks good as well.
Extremely frustrating checkout process!
Follow the directions given on the bottle and it works like a charm. Best ceramic booster out there.
I would label the rolls, I had no idea after purchasing kits for three cars what was what.
The ones for the x7 are crinkled so I can't use them and will need to re order :/
Products are good, could use a little more variety.
Shipping is meh in speed.
I ordered 3 colors of auto wrap. 2 5x1ft and 1 5x3ft and the last one was 5x1ft.
It's a simple mistake but I don't yet know what will happen with the error
Covered the dash on my race car. Worked well along with the knife tape.
The website was easy to use. I had no trouble finding exactly what I was looking for as well as application tools. Prompt deliver and there was even some extra material included which was great because I didn't order enough.
Horrible. None of the pieces were remotely close to size they needed to be
Paid for upgraded shipping 2-6 days. 10 days later no item, asked customer support to fix issue and all they had to say was I have to wait 15 days before they could do anything. Hmm, I paid for upgraded shipping and still have to wait 2x shipping time frame that i paid extra for, for them to potentially fix issue. Would not recommend!
First time using 3m 2080, good stuff. Easy to work with even for my beginner self. Shoutout to Rvinyl for sending a follow up email asking if item was received and if it meets quality.
Order over $300 of vinyl only received cheap set of install tools.NO VINYL When order was confirmed it said shipping 2-6 days. Its been 2 weeks. THEY CALLED THE ORDER COMPLETE BUT I RECEIVED NO VINYL WHATSOEVER.
CS agent inquired email after I ordered (before charging) about dimensions of PPF and I confirmed your specs were too tall for my bumper sill. So appreciate that they inquired, but disappointed that product description would not fit specified model.
Whenever I had an issue, and sent a support ticket in, I got almost immediate answers. Sidenote, RVinyl makes it extremely easy to start up a tinting business. Thank you RVinyl!
Great seen on a friends ride was awesome was not sticky at lol and was jus horrible
Great seen on a friends ride was awesome
Product was very good and easy to use. Also received a little knife to use for trimming
The film arrived in a short period of time and was very easy to order
The material arrived in a timely manner and was easy to order
Easy to pick out colors and sizes, many different vendors to choose from.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...