Rugs USA Reviews Summary
Rugs USA has a rating of 3.7 stars from 2,677 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 12th among Home Decor sites.
Instant Feedback
Was super happy when I received my rug. Honestly for the price the quality is top notch. I saw this rug featured on The Housewives of Orange County (Tamara's house) and fell in love.
Love the "See It in Your Room" feature. Great selection and great prices.
My experience was good. Loads of selections to choose from
Website works. Product reviews are helpful. Received the rug and it is beautiful. Looks durable.
My discount code said it was expired and I had just gotten it. Customer service was able to apply the coupon! Thank you so much!
My discount code said it was expired and I had just gotten it.
It came really fast and it's a great rug! I think that these rugs are really affordable and great for heavy traffic. I have a husky and you can't see the fur!
Easy ordering fast delivery quality products and great value
There were delays on the delivery, it was during the holiday and the weather Rugs U S A did continuously keep me informed about the delivery, my experience was very good!
Loved the try it in your room feature, this was crucial in my decision as I usually dont buy rugs online. Good experience.
Excellent although delivery took longer than expected
Easy shopping experience and I love the quality of the rug. Fast shipment.
It was easy, rug came within the week and looked very similar to all pictures on website
Extremely dissatisfied with the quality of the rug. Rug quality is Extremely poor. It is not meant even for light traffic. Already looks worn.
The rug was as described and in good condition. Very pleased with the purchase!
I do feel that it should have been replaced, as I have to cover it up due to it being noticeable. Instead, I was not refunded 20.00 with a comment that my "warranty" is now null and void.
If your price is low due to flawed merchandise, please state this on your site.
The carpet is beautiful and we are very happy with it. Only one tiny complaint. We wish the premium pad was a little more cushioned. Overall a definite 5 star rating
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members