Rugs USAReviews 2,677

It was very easy and fun to shop with Rugs USA. Website was smooth to maneuver, great selection, fast delivery and the product was better than I expected! I was very impressed with the price and variety, as well. Highly recommend!

Unfortunately auto fill sent to my old address. Need to make sure order is reviewed thoroughly. A follow up email after order for review would be helpful. Tks Buddy Wooldridge...

I was looking for something very specific and their parameters made it easy to find. Shipping was fast and I absolutely love the rug

Easy to use website. Prompt delivery. Good packaging. Worthy product.

I ordered and received the rug no problems it looks great.

Love my new rug! Great online customer service! Would be buying from them again!

I like the rug but have not been able to get the "packing creases" out of the rug. Very disappointed as I've tried ironing the rug on my hands and knees and also did the carpet cleaner on it… creases are ugly

Quick, easy and painless! From selecting, shipping and an outstanding product.

Ordering was a breeze. The prices and options are fantastic. It was delivered very quickly.

The rug itself fine, not great not awful. The size is uneven, and no where near square. The rug took a few days to off gas a pretty noxious before I could lay it down in the house. Perhaps that is normal, but new to me. The rug's weave is looser than I would have hoped and I have to constantly go through and pull the gathered knots back through to keep it looking nice.

I love that you can virtually put the rug in your room to see how it'll work in your space

I like the rug very much. Have had it a little over a month and the roll marks haven't come out yet. Also, one of the corners became unglued and my husband re glued it.

It was on backorder. So, I knew I'd have to wait patiently. Was touch and go there for a bit towards the end. But it did eventually get to me. Thank goodness.

Order exchanged. Unfortunately the FedEx delivery was a debacle.

I didn't receive my additional 10% off my purchase. I was contacted by the company with an apology and the 10% amount credited to my credit card.

Website was easy to navigateThe rug looked exactly like the picture.
Perfect rug for our living room.

Rug arrived. Accurately described. Great Shape. Will order from Rugs USA again.

I was so excited to try out your washable rugs, but was very disappointed when I looked at the directions on the back and they said "dry cleaning recommended "

I'm very unhappy with my purchase because the shipment time took longer than previously told. The rugs were uneven and measurements were off. I purchased the premium padding which is not padded at all and it was bigger then the actual rug so it had to be cut down.

You don't know if you're going to get a quality rug or a crappy rug and the price does not matter!

I received two rugs from them. Neither one worked out unfortunately. They will accept my return, but charged me alot of money to do so. They advertise that they have great return rates, but this is not true. I used to have a business with UPS and FedEx accounts and the rate is significantly better than what most people will find. They are charging alot of money, and it is quite disappointing. Other rugs you can buy online, and they have "free" return shipping. I would caution you that unless you are 100% sure you will love the rug, do not buy from them. You can get a great rug and not have to run the risk of high return fees with other companies. I don't mind paying something so much as I am very annoyed at the price they are charging. I am still looking for two rugs, but will purchase them elsewhere because of this.