Rugs USAReviews 2,677

Ordered a rug a month and a half ago, was told the rug would arrive on 2/24. It is a month later and still I have no rug. I have called over and over again just to receive different deliver dates. I was told the rug would ship out 3/6 then 3/16 still no rug. I called only to be told the rug is now sold out and they can give me a 10% discount on my next order LOL. Beware if you order from this company, you may not receive your purchase so please don't get your hopes up to high. Really unacceptable and bad for business.

Easy ordering, nice carpet and quick delivery. No issues.

Great site. Easy to navigate and I especially like seeing the rug in the room option.

These are thick, defiantly get a rug pad. But for the cost you can't go wrong. Lots of compliments on it

We always love the rugs we receive from Rugs USA <3. Have yet to disappoint.

I ordered two lamps from Rugs USA for my office and I am very happy with my purchase. The lamps came quickly and in wonderful shape.

So easy to use and great products. The rugs are a good price for quality rugs!

I was not happy with quality of the rug. It was not thick and soft. It was stiff and hard when stepped on.

I like the rug overall, but I wish it was more durable for the price. Mine already has a few snags since it's an outdoor rug after all

Didn't like it at all. The design was printed on. The rug was really thin and not soft. We sent it back.

Easy to select and filter size and color - great assortment of stylesLots of great choices for rug design and size.

Lindsey Guselli recommended this website to me! She's amazing and so are you guys! Make sure you reach out to her and give her another discount towards another purchase

So, I like the rug. It's not going to work in my space now that I'm looking at it, but the rug itself is nice.
The delivery however was down with the rug folded instead of rolled- the rug now has several kinks in it that no matter how many weights or opposite folds I do- they're still there.

Pros-
-delivers very timely
-the rug is good quality

Cons-
Came folded with creases I may never get completely out.

Over all a 8/10 experience

Great selection, timely delivery, great customer service

I ordered 5 rugs in January. One came right away, 2 others I just got, and I'm still waiting on 2. It's almost April. Poor communication on the backorders, I have not been kept up on the status of the continual delays. I've called customer service half a dozen times but it does no good. I wonder if I'll ever get the rugs?

Shipping was faster than expected, and the rug was beautiful!

Great rugs! This rug fits perfectly in the space I envisioned it in!

Love it! Great colors. Wool construction and size was what I needed.

The RugsUSA website is easy to use. They have a vast number of rug styles, patterns, and colors but it is easy to narrow your search so that you can find what you want pretty quickly. The prices are reasonable and the shipping is prompt and the goods arrive safely. Overall, I am satisfied with my rugs. The most recent purchase was my fourth one from RugsUSA.

Easy and fast delivery. I thought it would be softer