business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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About the Business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,462
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Livraison rapide
August 22, 2022

Tout était parfait. Bonne qualité des costumes de bain.

Date of experience: August 22, 2022
Italy
1 review
0 helpful votes
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Best brand
August 22, 2022

Sono davvero felice dei miei acquisti, tessuti ben lavorati e rifiniti

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Satisfaite
November 18, 2022

Bonne expérience je recommande ce site,je suis satisfaite de mes commandes

Date of experience: November 18, 2022
Mexico
1 review
0 helpful votes
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Excelente
May 31, 2023

Todas mis experiencias de compra han sido muy positivas

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Très satisfait, bon service, beaux choix de vêtements.

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
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Satisfaction
March 28, 2023

Livraison avant la date prévue. Quelle belle nouvelle.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Aarna
July 24, 2022

Great customer service//////////////////////////////////////

Date of experience: July 24, 2022
Canada
1 review
0 helpful votes
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Commande reçu
February 20, 2023

Satisfaite du produit commandé fidèle à la taille beau tissus je recommande

Date of experience: February 20, 2023
Spain
1 review
0 helpful votes
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Pedido entregado con éxito!
December 22, 2021

Me encanta la calidad del producto, escogí una sobrecamisa de pana y queda genial puesta

Date of experience: December 22, 2021
Norway
1 review
0 helpful votes
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Kjempefornøyd
June 6, 2022

Kjempefornøyd med alt jeg kjøpt hos dere til en billig penge, så dette anbefales.

Date of experience: June 6, 2022
Canada
1 review
0 helpful votes
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Très appréciée et satisfaite de votre représentante SARA

Date of experience: September 1, 2022
Canada
1 review
0 helpful votes
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Maillot en ligne
April 28, 2022

Merci les maillot sont bien fait. Il me vont bien

Date of experience: April 28, 2022
Texas
1 review
0 helpful votes
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Ordering experience
March 2, 2025

I just ordered 2 one piece bathing suits and one cover up. I need these by March 14 so I chose expedited shipping with range of the 13 th-21st. I wish I had known it was coming from China so I'm highly doubtful that I will receive it on time for my trip to The Maldives. The suits are beautiful with all positive reviews which does make me a little suspicious. Prices are great so I took a chance. 🤞

Date of experience: March 2, 2025
Illinois
1 review
0 helpful votes
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Excellent products!
February 12, 2025

The online ordering experience was easy, and fun! I love all the different, various choices of products that your website offers! I am happy after every purchase! I cannot wait or my newest selections to arrive on my doorstep!

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
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A wonderful retail business
May 4, 2025

I have ordered from this company for a few years and have never had an issue. When I returned an item, they were very cooperative and instructions were simple and easy. My only complaint is their tracking. It should list the city or town of each destination the order has reached.

Date of experience: May 4, 2025
California
2 reviews
0 helpful votes
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Great Website
April 27, 2025

Great website and terrific shopping experience because the selections are lovely, but more because the sizing is right on no matter what size. The shopper is choosing. I am always happy with my purchases when the postman brings them to my door. Thank you, Rotita!

Date of experience: April 27, 2025
Illinois
1 review
0 helpful votes
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Too many pop up ads!
March 22, 2025

Almost did not place my order. The spin ads where very annoying when you are trying to make close an order. Because of the annoyance there where 2 more suits I wanted I was too aggravated to go back. Sorry

Date of experience: March 22, 2025
New Jersey
1 review
0 helpful votes
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WONDERFUL CUSTOMER SERVICE!
March 6, 2025

I bought 2 swimsuits in size small-- forgetting I am not longer the "small" person I used to be so I had to return them- figuring I would buy 2 new ones in medium. I contacted Customer Service for help-- and they were wonderful-- giving me options. I could keep them and they would give me a large credit on my next order / return or exchange them -- or return them for a full credit (minus shipping). I chose the full credit-- figuring it would give me time to re-look at swimsuits. I printed out their label and mailed the suits back. I was surprised how quickly I received the credit.

I read some horrible reviews about Rotita and almost did not buy from them because of this. So glad I decided to ignore them and make my own decision. Have no idea where the negative reviews are coming from.

I am waiting for my new swimsuits. When I receive them I will leave reviews on them.

Date of experience: March 6, 2025
Illinois
1 review
0 helpful votes
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Great Experience
May 15, 2025

Easy way and comfortable way to shop and Pay! Would recommend this to every one I know. Variety was endless, sizes were all available and delivery is sooner than what I had expected, just a great experience. Thank you.

Date of experience: May 15, 2025
Utah
1 review
0 helpful votes
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Very good so far. First time I have ordered from your company. Looking forward to receiving my swimsuit. So I will see how it fits. Then that will determine if I order again. Your company has some amazing clothes too choose from. Keep up the good work!

Date of experience: June 29, 2025