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RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
France
1 review
1 helpful vote
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I love this sweater
September 30, 2015

This one is perfect-loose enough to wear comfortable, and the color is really nice. I’m super happy with my purchase.

Date of experience: September 30, 2015
France
1 review
3 helpful votes
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Five star!
September 30, 2015

I had some questions when the dress took longer than expected to get to me and they got right back to me and checked on everything. I really appreciated that.

Date of experience: September 30, 2015
Missouri
1 review
3 helpful votes
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I got one of the worst dresses from this website, not only did it take three weeks for it to get to me, but then it looked like someone made it in a sewing class. I spent $25 on a dress that looks $5

Date of experience: September 29, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Canada
1 review
8 helpful votes
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STOP hiring people to do write the good review but hire people to produce product and ship the product. Total scam. I cannot belive after my review this afternoon and had 3 good reviews already.

Date of experience: September 29, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Canada
1 review
13 helpful votes
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DO NOT order. It's a scam
September 29, 2015

Stay away from this website. This is a fake website. It's been 4 weeks and hasnt got the order. The customer service is saying that just wait. WTH. Really joke! Of course! It's made in China! STAY AWAY

Date of experience: September 29, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Hong Kong
1 review
0 helpful votes
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Amazing fit
September 29, 2015

The sleeves on this dress are just below my wrists- perfect. It is a little on the short size, but not too much. I just may need to wear leggins with it if I decide to wear it to work. It is super cute in person and the material is great. It has some black lace around the edges and the edges of the sleeves to add an extra nice touch. So far, I've been very satisfied with the items I've purchased from this company. Most items arrived sooner than expected, and for the money, they're amazing! I'm usually a size 2-4 in the US. I'm 5' 3, and I weigh 105 lbs. The small size fits me great.

Date of experience: September 29, 2015
Hong Kong
1 review
0 helpful votes
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Beautiful
September 29, 2015

This looked great on me, and was very flattering around my curves. I really love it- I think it's going to be one of my favorite shirts. The downside is that it's expensive! And the stitching looks a bit fragile. I wouldn't run it through the washer at all- handle with care. But it sure looks good.

Date of experience: September 29, 2015
Hong Kong
1 review
0 helpful votes
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AMAZING!
September 29, 2015

Amazing dress I'm 5'5 and (I'm a drag queen) so my shoulders are wide cause you know I'm a dude & my hips are huge do to patting and a small fit me very nice! I'll be ordering in white also.

Date of experience: September 29, 2015
Malaysia
1 review
1 helpful vote
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Beautiful
September 29, 2015

I loved this leotard. I bought it in black, because I am planning on using it for my ballet class. But I am definitely planning on ordering more. The fit was great, snug but in the right places. It is slightly see through but not too much. It's very comfortable too. I loved the open back classy. Thank you. Loved it ordering more soon. :) definitely worth it. I received my order within 2 days. Awesome!

Date of experience: September 29, 2015
KR
1 review
3 helpful votes
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I just received my first order from rotita.com! The entire process was easy and quick. I received my order sooner than expected, which doesn't happen very often. I will definitely be recommending this site to my friends. You get good quality clothing at the best prices!

Date of experience: September 28, 2015
GB
1 review
4 helpful votes
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Looked nice in the picture
September 28, 2015

I bought this sweater because it looked nice in the picture plus it got pretty good reviews. I was still however, expecting poor quality but I was shocked to see how well it fitted me. I ordered a small and I'm 5'3'' 100lb and this sweater fit me just like it does on the model. Also, with the price you can't go wrong. I like it... I like the materials good for cold weather... its comfortable. I think the XS size is good for small and medium size body because it's stretchable. And the delivery is fast. Two thumbs up.

Date of experience: September 28, 2015
GB
1 review
2 helpful votes
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I bought a shirt from this website
September 28, 2015

I bought a shirt from this website. It is essentially an oversized shirt, and will be perfect for anyone wanting substantial cover on a beach. The material is light, and would really look better if ironed after washing. I wanted something to protect me on the beach from the sun rays; I am very pleased with the fit. I received a lot of compliments. I like this so much and I bought 4 more! My friends love it and said they will shop from here soon.

Date of experience: September 28, 2015
GB
1 review
1 helpful vote
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I bought a dress from this website.
September 28, 2015

I bought a dress from this website. I really love the style of this dress. The fabric is soft, and the work is well done. I listened to the other reviewers on sizing and am happy with my purchase. I bought this for a beach cover-up, but plan to wear it out all summer for a comfortable sundress.

Date of experience: September 28, 2015
Hong Kong
1 review
1 helpful vote
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Summer sun dress
September 27, 2015

I love this dress! It fit as expected according to their suggestion/size chart. I'm 5'5" & 135lbs and the Medium fit me perfect. The material is soft and smooth. The design is as pictured. I wear a size 10-12 and I ordered an extra large and it fit me perfectly. I love this dress and I am planning to order more colors.

Date of experience: September 27, 2015
Washington
1 review
4 helpful votes
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Dissapointed
September 27, 2015

I ordered my dress and i was excited, and once it got delivered it looked nothing like it did on the website, it was not even the same dress as it showed on the screen, i recomend to not order anything off of this sight

Date of experience: September 27, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Texas
1 review
7 helpful votes
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Terrible... don't do it,
September 26, 2015

I did not get my order and Rotita refuse to refund me... I Have been going back and forth with them and I don't have my money or the package.

Date of experience: September 26, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Texas
1 review
5 helpful votes
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Crappy
September 25, 2015

I ordered a dress from them, it didn't look anything like the picture. I will not be ordering ever again! I will spread the news to ALL social media and internet! Pissed

Date of experience: September 25, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

California
1 review
12 helpful votes
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The dress I ordered from this website is NOTHING like the picture. These pictures are stolen and these reviews are fake! All the 5 star ones at least. A lot of these photos are also used on wish.com another fraud site. They try to duplicate the photo with cheap material. What you see and what you get is completely different not to mention they operate out of CHINA! I wasted $20 testing this website out to see if it was a fake and it surely is! It costs way too much to ship back to China. So I'm out of $20.

Date of experience: September 25, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

KR
1 review
1 helpful vote
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This dress is beautiful!
September 25, 2015

This dress is beautiful! It's the perfect length and it isn't one of those dresses where it just clings to you. This one just flows around you! I ordered a medium in it (which with some dresses varies in size and length) but with this one, the medium is the perfect fit.

Date of experience: September 25, 2015
GB
1 review
12 helpful votes
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Terrible site... stay away
September 25, 2015

Do not waste your money, quality is awful! Poor sizing, I am currently trying to return an item, there is no returns address on the website. I have asked them several times for the address and been told it's not worth sending back due to high shipping costs. They have suggested I try and sell it online or gift it to someone!

Date of experience: September 25, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com