Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Rotita is my favorite market place. Customer Service is amazing... keep it up!
I have never had an issue with a Rotita order. I can find almost anything I need, at a good price, and it ships super fast! Love Ritita.
I'm a loyal Rotita customer because any time there is a problem, they are quick to resolve it, but there usually aren't any problems, which is even better. Fast shipping, excellent items.
Rotita continues to impress me the more I look at their catalog. Their products are consistently high end quality and very trendy. I've invested some hours reading through their reviews and while everyone has their own opinions. It's pretty obvious Rotita has a number of satisfied customers.
If you are looking for special occasion dresses, this is the place, you won't be disappointed!
I had a great experience shopping from this site. All the dresses are awesome and unique and the prices are good and affordable. The delivery system was perfect and the dress true to its size. So happy to shop here.
I have shopped from your site on many occasions and I love it. They give the tracking number and also give discounts on a regular basis. I ordered two dresses from them and did a photo shoot with the dresses. The pictures on the site don’t serve any justice because I was impressed with the items I brought. Thank you Rotita!
I ordered a dress for my engagement party, the sizing chart was spot on! The dress fits perfectly, the color is gorgeous and I received many compliments!
I ordered a dress on their website on 9/30/15 for my daughter's homecoming. Paid for express shipping of $11.98. Received it on 10/10 and the dress was totally a junk, nothing even close to the picture on their website. Not only it was shipped late, but the dress was a piece of junk, and worst of all, my daughter didn't have the dress for homecoming. I have to scramble the last minutes to get her a dress. I contacted them but they only replied 1 email a day and never got any straight answer. Very frustrating. Finally today 10/14/15, they told me to re-think before I ship it back because the shipping cost I have to pay will be more than the dress I paid. They took my money, shipped a wrong dress, and made me send back at my own expense. And the dress, OMG, looks like a piece of trash. DO NOT order from this site Rotita.
I bought a dress from this site and it was nothing like the picture on the website. Shipping was a nightmare, I ordered on September 23,2015 and just got it today (October 13,2015). I'm not even gonna bother with a refund, I'm just going to give this "Halloween Costume" to my mother who is going to be Morticia for her company Halloween party.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
They just give you the run around and have no intention of refunding your money or making any apologies for the fact they are defrauding us of our money and sending cheap goods.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
Foreign company out of the USA. Won't refund me for items I never even received because they say it was delivered... I have never had trouble getting my merchandise from Walmart, shutterfly, and many other companies... This is the only one that I have not got my package... $#*!s
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
I am disappointed with this site. I ordered a dress October 1st. Was told it would ship 1-4 days. I emailed them October 8th because u didn't get notice that my order was shipped. I had to email several times before I got an answer. My order was just shipped today "apparently. " it took 11 days for them to ship it. Not 1-4 days like they said. I ordered from thus site because I needed my dress by a certain date. I will not receive it to wear it for what I intended. DO NOT ORDER FROM THIS SITE if you need it by a certain date. You most likely will not receive on time.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
This has to be one of my all time favorite purchases. I was in desperate need for a dress that looks good but not too out of place at classy dinners. Every dress in the stores had big cleavages or just looked terrible, unlike this well done one. Thumbs up!
I was really happy when I received this dress! It fits perfectly and really comfortable too! It is a light and casual dress which you can wear anywhere if you are going out or be just on the beach. I can say that this dress doesn’t disappoint! Im really happy about it.
It feels perfect and I can "fit" in anywhere with it. I really enjoy the "V" neck in combination with the flares! I will definitely be buying several more. It's one of those go to dresses you will be glad to have in your closet!
Dresses like this deserve a lot more attention. When I ordered this and showed it to my friend who is a fashion designer, she felt so shocked. She said price was way too low for a gorgeous thing like this. It feels awesome on my whole body and I get more and more confident when wearing this
What a dress! I have been wearing this dress to business dinners alongside my husband for 2 months now, and everytime I was asked where I bought the dress and was kind of embarrassed to admit it isn't some $300 designer dress! It is comfortable to wear, doesn't reveal to much and just looks great everywhere.
I love the short style sleeves, the v neck front that is crunched up when it hits the middle and has a cute and sassy little wide waistband. From there it flows freely down your body, It’s not short like a mini dress and it’s not long since it comes right above the knee. It is very comfortable to wear and I can actually stay cool in this dress.
This dress looks fabulous; My daughter needed something respectable to wear to her custody hearing she really didn’t have many dresses that were appropriated. I chose this one and she adored it for the min she held it up to her frame, The wrap around empire scrunched waist, is what makes the dress look so great one her, She is covered up, She used a little bit of double sided adhesive tape to shorten up the V neck, but the pleats in the skirt rest nicely and she likes the length.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com