business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey star
grey star
grey star
grey star
grey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
KR
1 review
0 helpful votes
Follow Florence R.
Unfollow Florence R.
Send Message
Share Review
Report Review

My new little black dress love it
October 20, 2015

Ordered a xl/xxl in the black I love it its fitting and slimming and sexy zipper on the side is awesome not a flimsy cotton like from Walmart very strechy and breathable not too crazy short but not too long iam normally a 18/20 so iam a bigger girl would love to order again from Tom's ware good quality and great price and who can beat the free two day shipping UH?

Date of experience: October 20, 2015
KR
1 review
0 helpful votes
Follow Tracy G.
Unfollow Tracy G.
Send Message
Share Review
Report Review

Love this dress
October 20, 2015

Fabric doesn't feel cheap and it fits as it should. Form fitting and I like it on my skin. I have very sensitive skin where a lot of materials don't feel right and I want to take the garment off A. S.A. P. not with this, this is perfect.

Date of experience: October 20, 2015
KR
1 review
0 helpful votes
Follow Tasia D.
Unfollow Tasia D.
Send Message
Share Review
Report Review

Lovely!
October 20, 2015

I am 5'4" and a slim fit 150 pounds. I ordered this dress in a size medium/large. It ends about midway down my thighs, hugs my breasts and butt perfectly, and still leaves a little wiggle room in the waist. The material is so comfortable. I plan on getting it in other colors. I love it!

Date of experience: October 20, 2015
KR
1 review
0 helpful votes
Follow Alexis C.
Unfollow Alexis C.
Send Message
Share Review
Report Review

Very nice jacket.
October 20, 2015

It was just what I expected. Very heavy quality. I love the color. The liner is very nice and should work perfectly when its cold. I would definitely recommend to anyone.

Date of experience: October 20, 2015
California
1 review
0 helpful votes
Follow Faith M.
Unfollow Faith M.
Send Message
Share Review
Report Review

Beautiful dress, wonderful fit
October 19, 2015

I don't usually write reviews but this dress is definitely deserving of one. Shipment arrived with 3 days! The material is very soft! I am 5'5 and about 214 pounds, curves in the right places; this dress fits perfectly. I ordered black, I would recommend dark colors because the material can look a bit shear. I am pleased with the purchase, I plan on ordering another one in a different color.

Date of experience: October 19, 2015
California
1 review
0 helpful votes
Follow Cpl D.
Unfollow Cpl D.
Send Message
Share Review
Report Review

PERFECT DRESS! GET IT!
October 19, 2015

I really like the midi-length dresses. I think this is a classy piece. The sleeves are nice and long and the length falls right beneath the knee. I purchased the small in white. I'm 5'3" and about 125 lbs. While it is extremely giving, it would not fit right on a girl any shorter, thinner, or less curvier than me.

Date of experience: October 19, 2015
Alabama
1 review
1 helpful vote
Follow Keshia S.
Unfollow Keshia S.
Send Message
Share Review
Report Review

Customer service sucks
October 19, 2015

Ordered some jeans 9/30 after a little over a week of no shipment, I inquired about my order and was told it would ship in a few days. After 4 days I inquired again and was told my item was ready to ship & would be shipped in 1-2 business days. The next day my order was cancelled without even telling me. They claimed it was out of stock, but then item was still on sale on the site! Liars and have terrible service!

Date of experience: October 19, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

GB
1 review
2 helpful votes
Follow Kate S.
Unfollow Kate S.
Send Message
Share Review
Report Review

I have never been so angry or upset due to a order i have received from an online website. I have ordered from a US website before and was very happy with the product and the quality. THIS however was the worst items of clothing i have ever seen in my life. Not only did I pay over 7 pound for the products to get to me sooner they also looked nothing like the pictures. The white shirt i ordered is see through with wobbly stitching, one of the dresses i ordered is a totally different colour and fabric which is also nearly down to my ankles when it is mean't to be a midi dress, the last item i ordered was a shorter Khaki green dress, this however was very small and would fit a child, on the picture online it showed a zip yet on the dress i received there was no zip to be seen, the fabric was also totally different. I feel like i have been robbed from this very sly money grabbing online SCAM.

Date of experience: October 19, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

California
1 review
2 helpful votes
Follow Emily C.
Unfollow Emily C.
Send Message
Share Review
Report Review

Service
October 19, 2015

It's been the worst site I've ever order from. You can't actually get in contact with customer service. I paid extra for faster delivery. It's been 3 to 4th week I've been waiting patiently. But I'm upset at this point because they took my money immediately but the service is horrible. I would never recommend a family or friends nor I would order from them again. All I want at this point is to receive my money back. I don't need the items anymore because I ordered them because I was going on vacation. I've already returned from vacation and never received nothing.

Date of experience: October 19, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

KR
1 review
0 helpful votes
Follow Rasheedah W.
Unfollow Rasheedah W.
Send Message
Share Review
Report Review

Fast ship and nice customer service.
October 20, 2015

Thank you for your courtesy and ship my item faster I am very happy with my dress, This dress was a perfect fit due to the stretchy material. It was long enough and went down to my knees. I got a ton of compliments as well. Thank you again.

Date of experience: October 19, 2015
KR
1 review
0 helpful votes
Follow Sabrina O.
Unfollow Sabrina O.
Send Message
Share Review
Report Review

Love its style and so sexy.
October 20, 2015

Its of a thinner material but it don't matter I love its style. I got a medium however had to do some alteration to get the sexy fit I want. I wore it for a weekend event great for dressing up but not to dressy as well as being casual but not to casual.

Date of experience: October 19, 2015
KR
1 review
0 helpful votes
Follow Shelia C.
Unfollow Shelia C.
Send Message
Share Review
Report Review

The same as the website
October 20, 2015

The picture was the same as what i received but the material too nice i gave it to my sister and she loved it though. She said love the cloth. Everything about product.

Date of experience: October 19, 2015
KR
1 review
0 helpful votes
Follow Norma M.
Unfollow Norma M.
Send Message
Share Review
Report Review

Nice design and good quality.
October 20, 2015

Really nice design the quality was okay wish it was a bit thicker but its super stylish looks really nice. I have the blue, red, yellow and pink. Very cute dresses.And excellent price

Date of experience: October 19, 2015
KR
1 review
0 helpful votes
Follow Faith S.
Unfollow Faith S.
Send Message
Share Review
Report Review

Beautiful color and perfect fit.
October 20, 2015

I love these dresses. I bought them in several different colors. Get so many compliments. Look killer with a nice blazer. Beautiful in color and perfect fit. The design in the front is really beautiful. Love it.

Date of experience: October 19, 2015
KR
1 review
0 helpful votes
Follow Arieta H.
Unfollow Arieta H.
Send Message
Share Review
Report Review

Dress just arrive in time
October 20, 2015

This dress is very versatile. I can wear this dress to work, party, dinner, or even day time. The patterns of the dress has a slimming effect. It hides my stomach. The fabric is very smooth and comfortable. This dress gives me some curves. The length of the dress is perfect. I truly recommend this dress for everyone. This dress just arrive in time for summer. I can't wait to wear it. Thanks Rotita.

Date of experience: October 19, 2015
BA
1 review
6 helpful votes
Follow Zoe s.
Unfollow Zoe s.
Send Message
Share Review
Report Review

What a load of s**t!
October 19, 2015

I can only assume all the good reviews on here are fake! Firstly It took over a month for my order to come, I even had to go back in to my account and click a reminder button to remind them to ship the items. When they finally arrived I was furious. Yeah ok they are cheap clothes and you can't expect too much but Jesus! The shirt I ordered was prob the equivalent to a size 6. I'm a size ten and followed their size chart so I brought a large just in case. Couldn't even get it over my head. I ordered a long sleeved top with slits on the elbows. One of the slits was on the front and one on the back. And finally an off the shoulder top that is the cheapest looking thing iv ever seen. It looks like it was made by a child. Would never ever use this site again. I wouldn't wear these clothes for free! Let alone shop here!

Date of experience: October 19, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Hong Kong
1 review
0 helpful votes
Follow Reba B.
Unfollow Reba B.
Send Message
Share Review
Report Review

Cheap price, nice Jacket
October 20, 2015

Really nice bright yellow jacket. Fits great. I would have preferred the lining to extend the entire length of the jacket but for the price I was happy that it had any lining at all.

Date of experience: October 19, 2015
Germany
1 review
0 helpful votes
Follow Janet S.
Unfollow Janet S.
Send Message
Share Review
Report Review

Wonderful shopping
October 20, 2015

Believe the reviews: The fit is small. However, I listened to everyone and bought several sizes up. It fits perfectly. I am a size 2-4, and this label says it is a US size 8. The color is super bright, but I find it festive and fun. It looks just like the picture. Striped inner lining, very very lightweight. Not appropriate for professional attire. For the price, it's just right.

Date of experience: October 19, 2015
Germany
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Send Message
Share Review
Report Review

Love it!
October 20, 2015

This dress is absolutely GORGEOUS! I was so worried ordering a dress online that I wasn't able to try on first but I had no problems with it. I absolutely love this dress! The quality is great and the dress fits to perfection. Highly recommend.

Date of experience: October 19, 2015
Germany
1 review
0 helpful votes
Follow Norissa B.
Unfollow Norissa B.
Send Message
Share Review
Report Review

I absolutely love this dress
October 20, 2015

I absolutely love this dress! The quality is great and the dress fits to perfection. Absolutely wonderful! It fits perfectly. Fabric is nicer than I expected. I will buy from this company again. :) I bought the petticoat for under it and it looked amazing. Buying again in another color.

Date of experience: October 19, 2015