From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
I placed my order on 10/30 and I am still waiting probably because they didn't ship my item out until 12 days after I purchased it. When I noticed 5 days after my purchase that my item had still not shipped I messaged them. Their reply was the item may be out of stock to which I asked why would that not be communicated at the time of purchase their response was sorry. I'm very disappointed. Hopefully the coat is so cute that was worth the wait.
This blazer was exactly what I was looking for. Classic design, it fits perfectly. And I am very happy with the value price of this suit. Oh almost forgot to mention that shipping was super fast!
It fits perfectly to the ankle. They have front and back pockets. Fit perfectly. Real denim and a very flattering fit, very comfortable while adding a slimming effect. I'm ordering a second pair!
Very bad copy of the items shown in the pictures. The dont give you refund!
Hi Ida,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Just order this can't wait to get it. Read all the views and they were good so I know I will be a happy camper. This is why I will continue to buy from this website.
This was just what I expected. Nice, comfortable fit with breathable loose material. The shirt is just like it shows in the picture. A perfect item for layering with other clothes, like maybe a long stretchy tank top below. I should have bought two because I know someone else who would love this!
Although this coat was not as big as I would have liked it to be, it is very comfy and stylish. It still fit perfectly. I love it!
I gave this like a present to my friend and now everyone want it! The material is great and there isnt flaw. Love This Shirt! The Fit is great!
The dress is just perfect as how I expected, and very elegant. Now I feel even more excited to wear it on my birthday party and my friends also like it very much, it was a pleasant shopping experience.
The dress was exactly as picture and description. I was concerned about the fit since I did read some bad reviews on other sites. You need to purchase one size bigger than your normal size since it is the Asian size.
Though the style is simple style, the lace on the dress makes the dress gorgeous. I recommend the dress to my friends and families. All of them asked where I purchased it. I think you will receive more orders from my friends and families.
Your website is so professional. I was a little worried about buying my dress online. It was really risky. But I rested assured when I knew that I could track my order till it was shipped to me.
You have provided me the best dress I have ever saw. The dress looks very well on me. It fits my body very well. I will buy more from you guys.
I read all of these reviews and even after reading I still ordered because I fell inlove with a certain top. I ordered and had my stuff shipped on the 28th of October. Since then it has stated that it is still somewhere in China as of November 3. I ordered this with plenty of time for it to come in as I am planning on wearing it for November 20. I am extremely upset and cannot get ahold of anyone to fix the problem. Future possible buyers, please take the negative reviews seriously.
Hi Kaitee,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Oct 28th, during 24 hours after you made the payment. But it’s delayed in the transit, we sent by post office because you choose flat rate shipping, which is not in charge of us. We tracked and found that it’s still on the way. We would like to offer a big bonus, to save your loss.
Our customer service will always reply in 1 working day, we will resolve it ASAP.
Best Regards,
Rotita Customer Service
Do not shop on this website its a complete sham, virtually impossible to get a refund through the way they have set up their terms and conditions.
I paid an extra £5 for "standard deliver" which they said would reach me between 4 and 8 days, its now day 20 and I still haven't received anything.
The tracking information doesn't even work properly and when I contacted customer service they said "just wait a few days as standard shipping is slow sometimes." My thought is why lie about how long it takes then? They would get far less complaints if customers knew what they were getting into.
Rubbish website and I bet my clothes don't even resemble the picture!
Hi Sarah,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Oct 28th, during 24 hours after you made the payment. But it’s delayed in the transit, we sent by USPS, which is not in charge of us. We tracked and found that it’s delivered already. We would like to refund shipping fee, to save your loss.
Our customer service will always reply in 1 working day, we will resolve it ASAP.
Best Regards,
Rotita Customer Service
My husband give it to me as birthday gift, totally love it and I wear it to date my husband, I know he loves how I look on this dress. Thank you.
I received my dress in timely and couldn't wait to try it on, it fits wonderfully except that it’s a little loose in the rib cage area, which is actually ok since I wear a corset which can give show slimmer waistline.
The necklace is very beautiful and simple. Exactly what I expected. It works perfectly with my dress and accessories. The quality of the necklace is outstanding!
I buy the dress for my birthday party, the shipping was super fast and it arrived in 3 days to Australia NSW. Thanks a lot
Red is my favorite color and the color of the products is just as beautiful as the picture.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Veronica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Secondly, we have been devoting to offer good products with low price, and we need a processing time of 1-4 working days.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service