From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Awful quality and nothing like the photo. I was so disappointed. For a dress that is one size, should have been a stretchy fitting material but it was to big and not at all flattering. Very cheaply made, not easy returning it.
I like purchase on this site, because I can use the tracking number and tracking to track where my order is. And then I can guess the time when I can receive the order. So convenient for all customers.
They promise us that they will ship my order after 1-3 working days for processing the order and I have received an email about the tracking number and tracking link. I am so excited that the order has been shipped out on time.
The red dress is so wonderful and I am so satisfied with this dress. They are the same as the picture and the quality is very good, I will come back soon to make another order.
This is the 6 working days from I make an order and I have received the item now, the shipping is the same as they promised. I am very happy to get it on time.
I find the price on this site are so cheap, so I guess the quality must so bad, but it is not actual, when I receive the T-shirt, is is so soft and comfortable to wear. Thanks so much.
PLEASE DO NOT BUY ANYHING FROM THIS SITE! You'll be wasting your money. The dress I received was made of very cheap material and looks nothing like the picture on their site. When I complained to Rotita they said; ''you know, the price of our products is quite cheap, so it's maybe not perfect". Selling products for less doesn't give them the right to lie to and deceive their consumers. Their customer service is non existent and I'm disgusted by their attitude.
Hi Hibo,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Super cute kind of an odd fit in the crotch area but still comfy and cute. I love it! Very warm and the material is so soft and nice! When I seen these I had to have them! They look so cozy and will be perfect for this winter!
Thanks for the customer service of the online shop. I am afraid that I can't get my order on time. But they help us to change the shipping method and send me the tracking number and tracking link, now i get the parcel on time.
I am so impressed with this jacket! I love the asymmetry of it and the color and everything! I typically wear a small, but I ordered this jacket in a medium and it fits great. I took a picture to show it more closely. Anyway I love this jacket and I can't wait to for it to get cold enough to wear it!
I'm pretty excited to get this jacket! Usually size s of Rotita fits me pretty well, which is hard because I'm pretty small. I know it probably won't look like an expensive leather jacket, but the design is very nice and if it fits well I think I have made a good deal. Prices as always, just awesome!
I was very happy with the jacket, it was a tiny bit bigger on me than expected however I love the way it looks on me and it keeps me very warm. I have worn it for months and it is still in excellent condition.
Very nice, Thin PU but can expect much for the price. Fully lined. Perfect fit lengthwise for me but I have short arms hence need to shorten sleeves. Even though it says one size still make sure that it fits your actual measurements.
AVOID LIKE THE PLAGUE!
Quality of product is terrible and thin, it is in no way "fitted" as the website image suggests and material is completely different. I even sent a picture of the item and they checked it was what I ordered and it was even though they agreed it looked nothing like what I ordered.
Has taken a total of 20+ messages over 10+ days through going back and forth and all they seem to be willing to offer is 30% refund or I have to take time out of my life to take it to the post office and pay for it to be sent back to China!
Do not be fooled by this company, they are cheap items and nothing like what the website depicts. The "good reviews" are clearly fake and not real purchasers.
All I want is my money back and they make life extremely difficult. It is not the money itself, it is the principle that they think it's ok to send me a shocking product and offer 30% refund and it will be ok. I have already explained the dress is not even fit for the trash or as a rag so why would I be ok with spending £12 on it (after 30% discount).
They should be taken to court/banned from trading in the UK as they are clearly breaching the UK trading standards and law.
DO NOT WASTE YOUR MONEY, YOU WILL REGRET IT!
Hi David,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Finally received package after 20 days however does NOT fit fits everywhere except length I followed measurements online to a tee now I have a useless piece of clothing
Hi Aubrey,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out within 4 working days after you made the payment, during the period we promised. We tracked and found it’s delivered already on yesterday. Please try to track online.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
These leggings fit well and are super cute, I love the pattern! They are very comfortable and soft. They are a little snug but would fit a person that is medium to large in US measurements.
BE AWARE OF THIS WE SITE http://www.rotita.com/ DONT LET THE PICTURES OF THERE CLOTHING FULL YOU ITS FALSE ADVERTISEMENT. THEY BLOCKED ME FROM FACE BOOK SINCE I WAS TELLING VERY ONE HOW THEY RIPPED ME OFF. ALL THEY HAD TO DO IS RETURN ME MY MONEY AND THEY DIDNT WANT TO SO I JUST WANT TO LEE EVERY ONE KNOW WHAT BAD SERVICE AND BAD CLOTHING THEY SELL!
Hi monica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I ordered a jacket and a pencil skirt on the same day. I received the jacket in a reasonable amount of time; the jacket is true to the picture representing it. Heavier than I expected it to be, but in a good way! It doesn't seem poorly made. It fits wonderfully. I’m very happy with this purchase.
Amazing jacket, light weight and true to size, perfect throw on and go jacket. I bought a size M
Love this fits nice arm length is great and I have long arms. Looks good open or zipped. Buy this jacket perfect for layering
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Helen,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service