Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Jacket was received yesterday and my husband couldn't wait to wear them. I was surprised that the pattern and design are even better than the picture. My husband love it so much. I want to buy antoher for my son, and I believe he will love it so much.
The seller was great at answering all my questions. Shipping was much faster than anticipated. I was worried about this dress being too see through and small, but it was neither! It looked great and I do recommend it.
Yes, the products look really nice, and despite all the bed reviews I still ordered. I did get my product unlike others, and all the correct pieces-however the quality is Terrible! And the sizing is truly out of whack. I ordered a large in everything-and half the clothes I'd be lucky if they fit a 10 year old. I'm 5'7", 160 lbs. a large should fit right, or be a little loose. Half the products I couldn't even try on they were so small. The quality of the material is awful-I would be scared to wash them to shrink even more. Now when I'm trying to return, they just keep asking to send pictures. I simply don't want the product and want to return-near impossible. Don't get played by this scam of a company!
ROTITA THE SITE IS FALSE! THE CLOTHING IS IN POOR TASTE! THE PICTURES ARE NOT SHOWING THE QUALITY OF THE CLOTHING! IT TOOK 33 DAYS FOR THE ITEMS TO ARRIVE! NO RECEIPTS! NO RETURN LABEL! ABSOLUTELY THE WORST THE ROTITA SITE IS VERY MISLEADING! I NEED TO KNOW HOW DO I RETURN THESE POORLY PUT TOGETHER CLOTHING!
Hi Monica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I have not received my order and have no idea when it will arrive
Hi Charnita,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. We ship the order yesterday by sf express and we have sent all info to your e-mail.
Our customer service will resolve this ASAP and we are expecting a earlier reply.
Best Regards,
Rotita Customer Service
I thought I was purchasing a oversized sweater with a boat neck. The picture made it look so large and comfy with the neck dropping off the shoulders. Instead I got a T-shirt material shirt with 3/4 length sleeves. I just can't believe they can advertise one thing and send something totally different. The only thing the same was the color. I tried several times to get in contact with the company. Please take my advice and stay away. This company is a scam. I should have threw away 25 dollars. The end result was the same.
Hi Jennier,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will send the return address to your ASAP and we are expecting for a earlier reply.
Best Regards,
Rotita Customer Service
After weeks and weeks of nothing turning up I got in contact with paypal only then did rotita respond. I finally then got a parcel of my items however they are nothing like what you see on the website! Cheap poorly made clothes that I wouldn't even wear if they were free the don't fit how they should the material was different and even some of the colours were different I don't know how they are getting away with selling such poor clothing. I am now in dispute about a full refund via paypal as they make it pretty impossible to be able to return the clothes I cant find any info anywhere and because they took so long to arrive im sure im past the date I would be able to... sneaky.
Hi melissa,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I was very pleased to receive my package, so soon after placing my order on thurs my package arrived today... the dress fit perfectly "true to size"... very form-fitting, comfortable and sexy... I'm '5"3 179lbs I ordered a size xlarge because I'm very top heavy, so I am pleased with fit... the price is right!'
I am so happy with this dress. You can easily make the neckline modest by wearing something under it. It makes me feel beautiful and the colors are exact. I have the purple, royal blue and light blue. I recommend this to everyone. I enjoyed wearing it several times already and will for a long time.
This is the most beautiful dress I have ever bought. It came a very small package and I was afraid it would be too small and skimpy. Not the case. This dress slips on and settles onto the body just beautifully. It is stunning. I bought the black. No need for a slip. The fabric is of good quality and is not too see through. My search for the perfect dress is over. Now I just have to find shoes and bag for it!
It's a special occasion dress, due to the material it's not a casual dress. I purchased it for a wedding I was a hostess. The purple was rich. It was very flattering. I received many compliments...! Material was thick not cheap and transparent. It came below the knees... neckline is low. I used a pin... I was very pleased..
The quality is much much better than I expect. Really good fabric, though a bit thin but the color and the cut is excellent! I already become a fan of Rotita! Hope the site can have more cute dresses in the future!
This is a very nice and soft feeling shirt and I really like how it feels on. I was also very pleased with the quality of this product especially at this price. This top was very true to picture, The color was exactly what I was expecting. Overall I really personally like this shirt and how it feels and fits.
Overall this is a lovely black dress made of great material. The cotton was very soft. It will be be wearing regularly.The dress can also wear to work. Definitely nothing that would keep me from wearing it.
I got my sweats several days ago. The color is exactly as pictured. The material is nice and thick, not cheap feeling! I could not be happier with my purchase and will be buying more colors! Absolutely love the sweats.
It is made of ribbed cotton blend fabric. I would say that this material is better for someone who doesn't want to worry about wearing slips underneath. I got multiple comments and felt wonderful.
I really like about the hoodie is that the zipper is a shiny plastic rather than a metal, which means a smoother zip and less chance of it ruining the shirt under. Love it very much.
Love this! Nice and beautiful shirt, looks cute with leggings and jeans! So glad I found this site. I am small and have a hard time finding cute clothes that fit me..
I bought it for my daughter. I just received this jacket and I'm very satisfied with it. Exactly what I was waiting for, warm and comfortable. Looking great too.
They say shipping would happen 1 to 5 days after placing order this is not true! It's been 10 days since I placed my order and I have not got a confirmation email that has even shipped so I contact them and they tell me that the item is in high demand and this is why I will never order from them again they should honor their disclaimer
Hi Aye,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Generally we ship order in 1-4 working days after payment. May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
We would like to offer a partial refund to save your loss.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi Jennifer,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service