business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Hawaii
1 review
0 helpful votes
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Fast and a perfect fit!
December 16, 2015

Fast and a perfect fit! I ordered a black dress and it fits amazingly well! I am 5'4" around 127lb. And this material fits perfect. The material is stretchy enough for any woman to fit in and it is very comfortable! I received my order within 5 days, super fast. I am completely satisfied, I may end up buying more!

Date of experience: December 16, 2015
North Dakota
1 review
0 helpful votes
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Pretty
December 16, 2015

I really like this dress. I was afraid that the quality wouldn't be that good but it is a nice quality. It doesn't look cheap. I am 5ft 1 and 106 lbs. and it fits great and isn't too short. I definitely recommend this dress.

Date of experience: December 16, 2015
Washington
1 review
0 helpful votes
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Great Dress
December 16, 2015

Dress looks great on. The wrap in front hides any tummy bulge so I can eat and not have to suck my stomach in or wear a girdle. Wish it came in more colors.

Date of experience: December 16, 2015
California
1 review
0 helpful votes
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I love this outfit it fits very nice
December 16, 2015

I was skeptical about the size, but the size chart was on point... Delivery was on point to... I am very happy.

Date of experience: December 16, 2015
California
1 review
1 helpful vote
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I loved this outfit
December 16, 2015

Omg! I loved this outfit! It was comfortable, light and fitted me very well... I usually wear a size 14-16 (L-XL) but looking at the reviews I got a medium. Im Glad I did, it hug me just right! Will buy more colors... Also it shipped pretty quick..

Date of experience: December 16, 2015
California
1 review
1 helpful vote
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Loved it!
December 16, 2015

This outfit was great for the price! I got plenty of compliments! It fits great as well. I am 5'8 135lbs and I ordered a medium. I've got wide hips so this outfit complimented my shape very well. Will buy from this seller again.

Date of experience: December 16, 2015
California
1 review
1 helpful vote
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Great dress for the price
December 16, 2015

I bought this dress for my daughter who is 5'10 and curvy. She usually wears a large in a dress but I ordered xlarge because the other reviews said the dress runs small. Not true, it runs true to size. Will not return because it will be easy to alter, the material is sturdy and I figured if I lost a few pounds, I could wear it too! Its a sexy dress but tasteful and thats hard to find these days for that price!

Date of experience: December 16, 2015
California
1 review
0 helpful votes
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Everybody love me in this dress
December 16, 2015

This dress had me looking so sexy... everybody love me in this dress. It was great for the club. It was chilly outside so the long sleeves helped.

Date of experience: December 16, 2015
China
1 review
1 helpful vote
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Nice looking dress
December 16, 2015

I am 5'2,112 lbs. I typically wear a 2 in dresses. I ordered the X-small and it fit perfectly. Previous reviewers were right in that the arms are very tight and the neckline is strange but it only feels off to the wearer. Nobody else will notice. Also, the material was thicker than I was expecting. It's not the best quality in the world but it's great for a night out. I got many compliments!

Date of experience: December 16, 2015
China
1 review
2 helpful votes
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Good material and style
December 16, 2015

Very pretty dress and it came way earlier than expected, the material is great and i will definitely buy from this company again

Date of experience: December 16, 2015
China
1 review
2 helpful votes
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Classy not trashy
December 16, 2015

Love this dress! Got a bigger size for a "breathable" fit. The picture was exactly how it looked. I will definitely be checking out this clothing to see what other styles I can buy.

Date of experience: December 16, 2015
California
1 review
2 helpful votes
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Buy this dress!
December 16, 2015

I love the pattern of this dress. I ordered it and tried it on once it came in (didn't expect the super quick delivery), I really like the way it fit. I was afraid it wouldn't fit properly as in too tight, but i loved the way it looked on me. Totally recommend this dress.

Date of experience: December 16, 2015
China
1 review
0 helpful votes
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PERFECT
December 16, 2015

The fabric is a nice, soft, stretchy, knit-type material. It can be slightly see-through in some areas depending on how much it has to stretch to fit. The slit in the back can go a little high, so definitely wear an almost knee-length slip for modesty. I paired this dress with black tights and black and grey wingtip high heels and it was so cute!

Date of experience: December 15, 2015
Missouri
1 review
0 helpful votes
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Horrible!
December 15, 2015

I ordered two dresses November 20th my bday DEC 16th and I haven't received my items smh I paid for shipping 5-7 business days my dresses still aren't here! Don't waste ur money.

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi Dominique,
First of all, sorry for any inconvenience that it may bring.

I tracked your order and found it's arrived in,
2015-12-15 12:50 ISC CHICAGO IL (USPS), Processed Through Sort Facility, Your item has been processed through our sort facility in ISC CHICAGO IL (USPS) at 12:50 pm on December 15,2015.
So I am pretty sure you will get it in few days. http://new.17track.net/en/track?nums=LS276848534CN

Best Regards,
Rotita Customer Service

Utah
1 review
1 helpful vote
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Super cute dress!
December 15, 2015

The dress fits me very well. I was worried that it wouldn't fit me right but it did. I'm 5'8 1/2 and weigh 180 lbs.so I got a large and it fits great. The material feels great. It's really soft and clings to my figure. It's was so comfortable. I purchased this dress for a wedding and was hesitant to do so online but took the chance and I am SOOOOO glad I did.

Date of experience: December 15, 2015
Minnesota
1 review
5 helpful votes
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Full of $#*!!
December 15, 2015

This site looks very inviting but don't be fooled. I ordered to sweater dresses from them two weeks ago express and it never came. Then they sent me a email saying it will be shipped and delivered on Monday December 14. Still looking for the for my shipment. I even tried to contact them about it. Ther isn't a number for them only some bull$#*! online chat service that doesn't work can't get any answers from this website hate myself for ordering from them. Now I'm out of $55.00 and no dresses. Also I submitted a so call ticket and still no response. Bull$#*! $#*! website DON'T DO IT!

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi Shannon,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.

Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

GB
1 review
2 helpful votes
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I ordered three items and they send just two of them. I wrote couple of emails to them and in respond I get that they can give me 40% back! That's a joke. I paid 100% for a dress and I get nothing. For delivery I was watching more than three weeks and not 3 to 5 that's another thing. And a quality of two blouse is very poor.

Date of experience: December 15, 2015
Rotita R. Rotita Rep
over a year old

Hi anna,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Australia
1 review
1 helpful vote
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Discusting! Rip off!
December 14, 2015

Both dresses I bought looked nothing like the ones in the photos. The material was cheap polyester and so thin that I can not wear them because they are so see through! Do not buy from this site... you will be throwing your money away

Date of experience: December 14, 2015
Rotita R. Rotita Rep
over a year old

Hi Donna,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.

We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Japan
1 review
0 helpful votes
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Great quality indeed
December 15, 2015

This was the best quality considering the fact that I had bought it online and for the first time. It came fast. It was fairly cheap. Great fit, lovely material and color made the dress is outstanding.

Date of experience: December 14, 2015
Japan
1 review
2 helpful votes
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The best customer service
December 15, 2015

The reason I consider this the best customer service is because they respond within the shortest time. When I was a bit worried, they would solve my worries with an immediate response. Finally the jackets I had ordered arrived well designed as expected. Thanks Rotita

Date of experience: December 14, 2015