business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Washington
1 review
0 helpful votes
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Million dollar jumpsuit
July 3, 2016

Absolutely love it. Looks great with chunky jewelry. I had purchased a jacket awhile back and together it is the greatest. Wish it came in different colors. Great value for the price.

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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Looks just like the picture
July 3, 2016

So this looks just like the picture, and I'm sure it looks best on the most slender of figures. That being said, I still like this, and can wear it even though I'm on the heavier side at the moment because the fabric is stretchy and forgiving. The belt can be worn higher, so your tummy can hide behind the loose skirt portion of the dress, so bottom line: I recommend this one.

Date of experience: June 1, 2016
District of Columbia
1 review
0 helpful votes
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Daughter loves this
July 3, 2016

I bought this for my young adult daughter and she tried it on and it fit perfectly. She was looking forward to wearing it. Very cute!

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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Super awesome
July 3, 2016

I saved and it looks great! I thought I was going to spend a lot more money but ended up saving plenty.

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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Figure flattering
July 3, 2016

The fit is very flattering on my plus-size frame. And the size L fit me perfectly. I wore it to a party and got many compliments - including that I looked like I had lost weight (I hadn't!)

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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My favorite dress
July 3, 2016

I have it in many colors. The cut is so flattering and I feel fabulous when i wear it. Can pair it with a blazer for work or cute heels and jewels and go out to dinner. This is my favorite dress in my closet.

Date of experience: June 1, 2016
District of Columbia
1 review
0 helpful votes
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Nice buy
July 3, 2016

I was looking for a trendy dress that I could also wear to work and I found this dress just walking through the store one day. It runs slightly small so I bought a medium but it is fantastic! Its trendy but yet classic so you can wear it for different occasions.

Date of experience: June 1, 2016
Washington
1 review
2 helpful votes
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Shipping as they Promised
June 3, 2016

They are amazing quality! I have had so many compliments on them, and they were cheaper onrotita than any other website I looked on. Very happy with the overall service and definitely happy with the product! A++

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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The Size is Perfect
June 3, 2016

I have ordered from them on two different occasions and i love everything i have ordered! When ordering, you just need to make sure you measure yourself and order size from that. I also live in australia, and shipping was extremely quick

Date of experience: June 1, 2016
District of Columbia
1 review
1 helpful vote
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Fit Perfect
June 3, 2016

That is when I came to know about this website. I just love the items that I have purchased for the price that I paid. I would have thought about buying anything of this fine quality for such less price. I love their collections!

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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Came so Fast
June 3, 2016

"I had a really good experience with Rotita. My
Order came on time and my clothes fit just right. I followed the advice from other reviewers and bloggers and I'm very happy with the quality of my items"

Date of experience: June 1, 2016
Washington
1 review
0 helpful votes
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Cute summer dress
June 3, 2016

Its an adorable dress. The material is not too thin and the print looks very beautiful. It can be worn with or without a belt too, so should be fun this summer!

Date of experience: May 31, 2016
Texas
1 review
4 helpful votes
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Whoever is reviewing these complaints need to take a customer service course. I have never heard a reply that was so sarcastic! Who addresses the customer in this type of manner.". First of All" Rotita rep you should apologize to Ella S. I'm totally afraid to order because service response stinks. D'ont sound to caring.

Date of experience: May 31, 2016
GB
1 review
2 helpful votes
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We're is I item
June 2, 2016

Hi trying to contact you over my order as my email int working everything I click onto takes me back to square one you have my telephone number so will you please contact me with details! Thanks

Date of experience: May 31, 2016
Canada
1 review
7 helpful votes
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BATHING SUIT
June 2, 2016

I ordered a bathing suit on March 29th and have still yet to receive it, summer will be over before I see it! I have emailed several times back and forth and they just tell me to continue to wait another week. This is crap! When I track it, it is still in China, that is crazy too long to wait!

Date of experience: May 31, 2016
Colorado
1 review
4 helpful votes
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I ordered a bathing suit following their size chart and it is WAY to big! Trying to get an exchange and 1 - they want me to keep it 2- If I keep it they will put a 20% compensation in my account 3- If i return it they only refund 60%
I made a mistake on the size but I did so following their chart, so it's their fault but I'm stuck with it!
Trying to get all parties satisfaction I asked to return the product at my expense but for them to ship me the right size at their expense and no one can tell me yes or no!
Tried live chat for explanation and the person left the chatroom without any agreement or solution!

Date of experience: May 31, 2016
Illinois
1 review
6 helpful votes
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Stay Away
June 2, 2016

My items arrived in a timely fashion. However, the quality and material is ridiculous. I am used to buying inexpensive clothes and am not particularly picky, however these are the cheapest and worst fabrics I have ever put on. The sizes are also ridiculous. A large, drapy shirt fits like a small (maybe even an extra small) with the waist not reaching my waist and the sleeves not reaching my wrists. A swimsuit in a size large has a chest I cannot even begin to fill out, even being more than a cup size larger than normal due to pregnancy. On top of this, returns are at your own cost and you must request a return address. Full refunds are not generally offered. On top of all this, in order to contact customer service, I must tolerate broken English to the point where I had to select the topic, "There is a quality faulty in my order." There is no reason the standard selections cannot be translated into comprehensible English. Stay away from Rotita!

Date of experience: May 31, 2016
Washington
1 review
0 helpful votes
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It's so flattering.
July 2, 2016

I am a 54 plus size woman but I still like to look sexy. This suit does it. I feel tastefully sexy when I wear this suit. I am 5'4" and a d to dd bust and this suit fits perfect. It's so flattering. Would recommend this suit to anyone

Date of experience: May 31, 2016
Arizona
1 review
0 helpful votes
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Just as expected!
July 2, 2016

Its a very cute swimwear with a gorgeous print. Absolutely love! Its comfortable and very bright. :) I'm not usually the type to wear swimwear like this, so I was cautious when ordering. But upon trying them on I fell in love!

Date of experience: May 31, 2016
California
1 review
0 helpful votes
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Great dress!
July 2, 2016

The length of the dress is neither too short nor too long. Adorable print it is. Love the pattern and look. It has a cute design, fit well. Its well made, and super cute!

Date of experience: May 31, 2016