Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
I got my swimwear just on time as they have told me when I placed the order. Thanks for the fast shipping, I got it the day before my friends engagement and it flattered me a lot and I am really pleased with that. The service provided was great, they were patient taking care of your problems, very nice and sweet, thank you guys.
I was always concerned about security and quality buying online and I have been looking for affordable products at good quality. Now I think I have found it. The items are good and customer service is super good, the delivery is fast. Whats more, the dress I have bought is really fit me. Overall, the experience has been quite great. I recommend you do it here too.
I bought swimwear. They made it really difficult for me to return it. Very unhelpful. The bikini top was too big so unwearable. I had to fight for a returns label and in the end I had so little confidence that they would send a refund I didn't waste more money on postage. Never buy from here!
I love this site. Rotita has a wide variety of products. I have ordered various products from them and they have all been fantastic, especially the swimsuits. They also have excellent customer service. If you have problems with your orders, they are always willing to resolve any issues. The reply is very quickly. I love the products as well the service!
Rotita is a great online store to get cute clothes at cheap prices. The shipping was fast and the clothes are exactly as described. I will definitely continue shopping with them, because they are so generous with their discounts and coupons, as well as points that can give you up to a 20% discount before shipping costs. When asking their customer support a question, they always get back to you rather quickly. I will definitely continue shopping here!
I wanted to share that I had an awesome experience with Rotita. Quality of products is awesome and I would definitely buy here again. I'm very happy with shipping. I paid for expedited shipping and I got my products faster than the stores here in the U.S. I placed my order on a Sunday and by Thursday I had all of my dresses at my door step.
I'm 5'04", 120 pounds and it fits me like a glove! Couldn't believe how perfect of a fit it was, it hits me literally right at my ankle. The material is stretchy too which is nice. If it wasn't stretchy it probably would have been tight to zip up but with the stretch it was great. Best buy I've ever had
Love the dress! Nice quality fabric and not see through sheer. Great length, too! Got a lot of compliments. I'm 5'7 1/2" and hourglass figure and bought the Large. I will recommend this site to my friends! Their customer service is also so great; they are so patient to answer all of the questions you asked them
I think I can almost wear this dress for nearly any occasion. Before I open my package I had little confidence on online shopping, but now I have changed my mind. This classic black mini dress has become one of my favorite!
I bought the necklace when it was on sale. I thought the quality might not be as good as others since its price is very low, but I know I was totally wrong when I open my package. All the decorations is just like the picture. Only one pendant has a scratch but it is totally OK.
I bought a dress and I thought the package should include a belt by mistake. When I angrily asked the customer service, she kindly explained the fact and I realized that is my fault. Then she contacts the factory and introduced some beautiful belts which can match my dress, and they are very cheap. Now I am waiting for my package again!
One item seriously mis sized. Second item quite nice quality but sizing ridiculously wrong, opk this is always a chance you take with online purchasing but rotitas 30 day refund policy is a scam... first they offer SMALL DISCOUNT off the replacement P[URCHASE! Then, although the goods were despatched from a u. K. address, they say the returns have to go to shanghai... for a 60% refund... just outrageous.
From my first time looking through Rotita till now, it's always been extremely easy to navigate through and find exactly what you're looking for. There are filters that can help find items in your price range or style. Easy to add to cart; check on your orders, and pay. Overall, the site is just great in general.
The order back from June that I never received is going to be 70% refunded.
As of today September 16,2016 Rotita never refund me the 70% on the order I placed back in June which I never received. When I received the email that they were going to refund 70% another customer replied and said you will never get it and they were right sorry to say.
Fast shipping, and overall very happy with my product. Today, i have received the top i ordered in rotita.com, and when i open it, i am so happy with the color, so beautful, and i can not wait to wear it.
Fantastic company and I will be buying a lot more. When i receive the order and the items are exactly what I expected!
I am truly thanks for the best service is have had the pleasure of experiencing from you guys.And i will keep up the wonderful job with you guys. Thanks for your help that i can get the package on time.
I love this site. Because most of the time, the products are reliable, correspond to the description and if you ask something, someone will answer to you. And this is really, really really cheap with good material.
I purchased this one, and it is perfect to me. I could not have expected to find any better. This experience has also made me purchase 3 more suits. Awaiting their arrival, very excited! Hope them come earlier!
The item is as cute as expected. It is shorter in length than expected but after altering it a bit, it fits perfectly. I am satisfied with it, especially because of the great price. I am happy with product overall.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.