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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Thank you users for posting your experiences! Not going to order a damn thing. Keep up the good work site jabber.
Wish I had looked at the reviews before ordering, luckily my order was only one item, ordered it over a week ago and their website says shipment sent within 3 days. I have learned a good lesson and will never from this site again!
I am so happy I decided to do a google search on this company. Thank you so much for saving me the money and hassle of buying from this company. You guys are a life saver because I really can't afford this kind of scam. Thank you again!
It is terrible to try to navigate their system. I am trying to get return autorization for 2 bathing suits. I dont think i should have to pay to return this merchandise. Wish i had read the reviews. It was my first time ordering online and may be my last. Hope the suits taste good cause i may have to eat them! Lol!
Ordered 2 different sweaters. One yellow and one gray. But received one type of sweater in two different colors. One sweater ordered was suppose to be a bright yellow. But got a different sweater in a mustard yellow and it's the same as the gray one I ordered. Customer service seems to refusing to answer me. Haven't heard one word back.
I'd give them a zero if it were an option. I can't believe Microsoft has a link to get you to order things that won't fit and can't be returned.
Placed order
Order in transit 3 weeks later
Will not order again
Afraid this is a facebook ripoff
Really unfortunate and shameful that they do business this way
Bought a tunic in a HUGE size since their size chart shows that you have to. It was still too small. Was told I could order a larger size and simply send the smaller one back. The second one fit perfectly and the fabric and workmanship seem fine. But I guess they know that no one will return an item when the shipping cost to China is higher than the cost of the item. (It also took four tries before I could get a return authorization.)
What a disappoment. I threw the stuff away. Cause I couldn't send it back to China. Be aware no customer service!
Poor Quality, bad sizing, bad customer service falsely state they have 30 day easy return policy but don't give you geographical address when you want to return an item,
Phoney Chinese company that pretends to be European by pricing in Euro\s and US dollars.
Thanks for the information. I wanted to order a few of the outfits advertised but no thanks - don't need the headache. Thanks for your feedback!
This website is the best, I love it so much honestly amazing prices and great quality. I only started shopping there recently but it's amazing. Their sizes are accurate and quality of the clothing is great!
This is a reliable place to shop for stylish clothes at discounted prices. I have shopped here on many occasions, and I have always been happy with the items and customer service.
I love the T-shirt, the material is good quality, small knit, has stretch, but does not get all stretched out like some of my other tee's. So you can wear it more than once without washing & it still looks great.
I just wanted to give a shout out to this site. Incredibly quality at fair prices. Really so pleased with several suits I've purchased. Excellent customer service as well!
Absolutely love Rotita website- always plenty of beautiful clothes, the best deals around and their team is always super helpful when I need any assistance. Love, love, love.
I am a regular international customer. Customer service is efficient and helpful. Also, Shipping is reliable and quick.
Trying to return several items & am running into same problem as I have now seen from so many others. Unable to put my order number in in order to get return authorization. Phone number given no one answers. Totally frustrated with this company!
I placed my order 3 weeks ago ans still nothing recieved. When I ordered you said once money recieved you would ship. Still nothing
I really wanted to place an order but read the reviews of your site and I got very scared because they are saying awful things about you and you didn't even try to answer by apologizing to your customers and try to fix the problems... that says a lot about the kind of business you run and your character!(
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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