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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Placed an order, order came not at all as described, or sized according to THEIR sizing chart, tried to put in a ticket no email response, had to dig to get back into site they replied asking if I would accept 50% of my purchase price and I get to keep the poor quality, wrong sized, not as described items! But now I can not even reply to their "ticket". DO NOT purchase from this company!
This company used to be called LuluGal but I guess there were so many complaints they thought they could just change their name and start over. I ordered two sweaters and was given a ship date that came and went with no updates and no shipment. They are impossible to get a hold of and they do it intentionally. It took more than a dozen emails, but I finally got my order cancelled (more than a month after I placed it.) They charged me a cancellation fee even though they were weeks late in getting my things to me. I dodged a bullet there because I've seen photos of their cheap knock off clothing and had I received my order I would have been stuck with it. It's no wonder they don't include the heads of their models, they're ripped straight from other company's ads! Look up the reviews for their new name AND their old one, nothing has changed but the spelling!
Another hit. She loved this dress. Usually she would have to get her dresses altered due to her being short but this dress looks amazing on her and no alterations were needed. Loved the way it looks on her. Thanks liligal!
Loved the dress, was even more beautiful when I tried it on. It also arrived within a reasonable amount of time and I was pleased I didn't have to pay any additional fees like customs or duty once it arrived, came straight to my mailbox. The dress was true to size and now I am ordering 10 more items from this site as I just love the clothes!
Exactly as pictured, beautiful. Looks great on, it accentuates your curves :) Kind of shiny material, though (it will not hide your pooch hehe). I am 5' 2" / 160 lb and the Large was slightly big for my frame.
It fit perfectly. My wife loved this swim suit and she was so surprised at how not only how if fit but how it felt and looked on her as well. Very very happy with this purchase
I received this dress promptly and I'm very happy with the quality and fit. This is the second item I have purchased so far, and I have recommended this site to friends. Thank you
I bought a dress from this website. Because of the difference measurement of Asian size and US size, the dress is too tight. Although I love the dress very much, I have to return it. I refer to the return policy and get my refund several days later.
What I lover most about this site is that they have bunches of new arrivals every day. I could always find the items I like. Sometimes my products quality is even better than I expected. There is no reason for me to not love it.
The customer services of this website are so kind. They always answer my questions politely and patiently and their answers help me a lot especially in the aspects of size select. Because of the customer service, I have pleasant shopping experiences every time.
I received my order about 2 weeks after I placed it and all of the clothes are great! I was worried after reading some of the reviews that they would send the wrong items, but that hasn't happened. The clothes look exactly as they do on the site, they're comfortable and flattering, and despite being such a low price they don't feel cheap at all. Super happy with my purchase..
Let me begin by saying that in spite of all the negative reviews on this company, I decided to give them a shot anyway, and I could not be more pleased! The quality is better than expected and I received my order a day earlier than scheduled! I don't know what happened to the other people, but my dress was nothing short of perfect!
Very satisfied with this product. This is one of my most favorite blouses in my wardrobe. I am now going to order all different colors. Can't wait for my packages! Thanks very much for such great blouse!
I have received so many compliments on the fit and style. Exactly as I expected. I bought the Blue and plan to buy more from you guys soonThe price is lower than other website. It's really the best choice for us students who owns little money. Thanks!
It was just as the picture. Very pretty color and soft material. Should have gotten a smaller size. That should be a wonderful fit. But it's OK, I can take the size problem considering it's price.
It took a while to receive, but I like the free and awesome fabric, also well tailored. It's beautiful and conformable, I especially love the cut and style of this dress.
Elegant and beautiful. Great color and comfortable dress. The fabric was very nice. All my friends told me I look awesome in it! I will definitely wear it for the coming party!
It took longer than I wanted to get here but was so worth the wait. The color is the same as the picture. I get a lot of compliments on it. This was a nice item and it fit perfect.
The sales are AWESOME! Check for coupon codes, great quality clothes totally on the cheap. Always consistently impressive.
My favorite outfit to wear. Extremely comfortable and sexy. My daughter taught me to shop online and it really saves a lot of money.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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