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RotitaReviews 10,409

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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Canada
2 reviews
10 helpful votes
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Placed an order, order came not at all as described, or sized according to THEIR sizing chart, tried to put in a ticket no email response, had to dig to get back into site they replied asking if I would accept 50% of my purchase price and I get to keep the poor quality, wrong sized, not as described items! But now I can not even reply to their "ticket". DO NOT purchase from this company!

Date of experience: September 18, 2017
Tennessee
1 review
9 helpful votes
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They deserve far less...
September 18, 2017

This company used to be called LuluGal but I guess there were so many complaints they thought they could just change their name and start over. I ordered two sweaters and was given a ship date that came and went with no updates and no shipment. They are impossible to get a hold of and they do it intentionally. It took more than a dozen emails, but I finally got my order cancelled (more than a month after I placed it.) They charged me a cancellation fee even though they were weeks late in getting my things to me. I dodged a bullet there because I've seen photos of their cheap knock off clothing and had I received my order I would have been stuck with it. It's no wonder they don't include the heads of their models, they're ripped straight from other company's ads! Look up the reviews for their new name AND their old one, nothing has changed but the spelling!

Date of experience: September 18, 2017
Georgia
1 review
0 helpful votes
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Wife Loves It
September 18, 2017

Another hit. She loved this dress. Usually she would have to get her dresses altered due to her being short but this dress looks amazing on her and no alterations were needed. Loved the way it looks on her. Thanks liligal!

Date of experience: September 18, 2017
California
1 review
0 helpful votes
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Very Happy
September 18, 2017

Loved the dress, was even more beautiful when I tried it on. It also arrived within a reasonable amount of time and I was pleased I didn't have to pay any additional fees like customs or duty once it arrived, came straight to my mailbox. The dress was true to size and now I am ordering 10 more items from this site as I just love the clothes!

Date of experience: September 18, 2017
Georgia
1 review
0 helpful votes
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It's so cute
September 18, 2017

Exactly as pictured, beautiful. Looks great on, it accentuates your curves :) Kind of shiny material, though (it will not hide your pooch hehe). I am 5' 2" / 160 lb and the Large was slightly big for my frame.

Date of experience: September 18, 2017
Washington
1 review
0 helpful votes
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True to size
September 18, 2017

It fit perfectly. My wife loved this swim suit and she was so surprised at how not only how if fit but how it felt and looked on her as well. Very very happy with this purchase

Date of experience: September 18, 2017
Texas
1 review
1 helpful vote
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I received this dress promptly and I'm very happy with the quality and fit. This is the second item I have purchased so far, and I have recommended this site to friends. Thank you

Date of experience: September 18, 2017
Arizona
1 review
0 helpful votes
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The return policy is nice
September 16, 2017

I bought a dress from this website. Because of the difference measurement of Asian size and US size, the dress is too tight. Although I love the dress very much, I have to return it. I refer to the return policy and get my refund several days later.

Date of experience: September 16, 2017
California
1 review
0 helpful votes
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What I lover most about this site is that they have bunches of new arrivals every day. I could always find the items I like. Sometimes my products quality is even better than I expected. There is no reason for me to not love it.

Date of experience: September 16, 2017
New York
1 review
0 helpful votes
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The customer services of this website are so kind. They always answer my questions politely and patiently and their answers help me a lot especially in the aspects of size select. Because of the customer service, I have pleasant shopping experiences every time.

Date of experience: September 16, 2017
Florida
1 review
0 helpful votes
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I received my order about 2 weeks after I placed it and all of the clothes are great! I was worried after reading some of the reviews that they would send the wrong items, but that hasn't happened. The clothes look exactly as they do on the site, they're comfortable and flattering, and despite being such a low price they don't feel cheap at all. Super happy with my purchase..

Date of experience: September 16, 2017
Texas
1 review
0 helpful votes
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Great fit
September 16, 2017

Let me begin by saying that in spite of all the negative reviews on this company, I decided to give them a shot anyway, and I could not be more pleased! The quality is better than expected and I received my order a day earlier than scheduled! I don't know what happened to the other people, but my dress was nothing short of perfect!

Date of experience: September 16, 2017
Massachusetts
1 review
0 helpful votes
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Love It
September 16, 2017

Very satisfied with this product. This is one of my most favorite blouses in my wardrobe. I am now going to order all different colors. Can't wait for my packages! Thanks very much for such great blouse!

Date of experience: September 16, 2017
Alaska
1 review
0 helpful votes
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My Favorite
September 16, 2017

I have received so many compliments on the fit and style. Exactly as I expected. I bought the Blue and plan to buy more from you guys soonThe price is lower than other website. It's really the best choice for us students who owns little money. Thanks!

Date of experience: September 16, 2017
Georgia
1 review
0 helpful votes
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Just As The Picture
September 16, 2017

It was just as the picture. Very pretty color and soft material. Should have gotten a smaller size. That should be a wonderful fit. But it's OK, I can take the size problem considering it's price.

Date of experience: September 16, 2017
Georgia
1 review
0 helpful votes
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Love The Cut
September 16, 2017

It took a while to receive, but I like the free and awesome fabric, also well tailored. It's beautiful and conformable, I especially love the cut and style of this dress.

Date of experience: September 16, 2017
California
1 review
0 helpful votes
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Great Color
September 16, 2017

Elegant and beautiful. Great color and comfortable dress. The fabric was very nice. All my friends told me I look awesome in it! I will definitely wear it for the coming party!

Date of experience: September 16, 2017
Arizona
1 review
0 helpful votes
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Worth The Wait
September 16, 2017

It took longer than I wanted to get here but was so worth the wait. The color is the same as the picture. I get a lot of compliments on it. This was a nice item and it fit perfect.

Date of experience: September 16, 2017
California
1 review
0 helpful votes
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Great Coupons
September 15, 2017

The sales are AWESOME! Check for coupon codes, great quality clothes totally on the cheap. Always consistently impressive.

Date of experience: September 15, 2017
Texas
1 review
0 helpful votes
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Comfortable Piece
September 15, 2017

My favorite outfit to wear. Extremely comfortable and sexy. My daughter taught me to shop online and it really saves a lot of money.

Date of experience: September 15, 2017