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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I choose a gold plated link necklace from the small magazine I received in the mail.
The necklace is even prettier than the picture, Very pleased.
My ring has lost a black diamond after only one month. Otherwise I love the dainty ring so much!
This is my second pair of these beautiful earrings. After about five years of wear, my first pair had a few pings on them. I will wear these new ones with pride and share where I bought them.
I have bought several sets of earrings from you and I am always delighted when they arrive. They are good quality, attractive but also reasonably priced. Thank you
I ordered the bumble bee earrings. They are delightful and arrived quickly. I have loved all the products I have purchased from Ross Simmons. Thank you.
Ross Simon's pictures often are way larger than the actual item. The actual item was much smaller and a condensed version of pic. You should be writing size is below and the pic is not the actual size. Price doesn't matter as much if a consumer feels they are not getting what is advertised. And I didn't. For the second time
I was really looking forward to receiving this bracelet. I couldn't get it clasped. A friend tried to help me but she couldn't get it done either. It gets caught up in itself and is difficult to straighten out.
Necklace is beautiful and great price. Delivery was prompt and was well packaged. It is so easy to put on.
I will be returning it... It was for my daughter's birthday... can't be given
We regret that you were not pleased with the personalized necklace. The personalization of the necklace should be the name indicated on your order. If it is a different name, or if the script font makes it difficult to read, you may certainly return it for a refund, within 30-days of purchase. You may use our easy online return processing or call us directly at (800) 835-0919 and we will be happy to assist. Private message sent.
I had to return, the first bracelet I ever bought that did not fit. If I wanted the largersize I had to pay more money. I had to pay to return the bracelet. No return label issued. Due to the circumstances, I have no interest in doing business with this company in the future. Too bad it was a nice bracelet, but many more available from other vendors.
I bought this ring because it said it was pure sterling silver, but I've had it 2 weeks and the bottom of the band is starting to have black streaks on it.
As always, my Ross-Simons experience was excellent. Unfortunately, though, one of the pair of earrings that I'd ordered had a defect on the metal. However, Ross-Simons has responded immediately to replace the damaged earring with a perfect one. This is a gift for a birthday on June 30, and the Ross-Simons person who helped me is making every effort to send me the replacement in time for me to give this present to my cousin.
I love R&S but I spend too much here! I love everything and want it all.
Love R&S products but can only afford when they are on sale! I am retired on limited budget!
Ordering was easy, I was only browsing when I saw this gem, the size was perfect, and I truly love this ring!
Items were as described and received my package in a flash. Need to order more.
I had to return the ring because it was too small and not available in larger sizes. I was very disappointed-love the ring!
This is a stunning bracelet... I love the blue sapphire color with the sterling silver band. This makes a beautiful piece for a grand evening on the town.
I love this bracelet and am buying it for my niece. I've been looking at it for 3 months hoping the price would come down. I'm not waiting any longer. She has beautiful blue eyes and will match them perfectly.
Love the earrings! Perfect for me and exactly what I wanted for summer jewelry
Love the piece! Modern heart shape and delivery time was sooner than expected
Didn't realize purchasing estate pieces could mean they may be damaged and would need repairing. One of the earring posts was bent, and the other one has been replaced with yellow solder—the earrings are 18k WHITE gold. I earring is badly bent—not from shipping. Items should be carefully inspected before you buy and resell them to unsuspecting customers. Bad on you.
All of our Estate pieces are inspected before shipping, so we are surprised to learn of this issue. While our estate pieces are pre-owned, they are not sold in damaged condition. Our Estate Department takes great pride in the pieces we select and understand this was not the right piece for you. We offer 30-day returns on all of our pieces to make shopping from home easier. Private message sent.
Have made many purchases from you, the price of one item was $8,200, so imagine my disappointment when I saw the poor quality of diamonds in my most recent purchase from R-S. The gold was nice, construction was wonderful, but the stones were milky white and unacceptable. Returned both pairs of earrings.
The earrings I received were so small one could barely see them. Very different from what was shown online!
The daisy ring is very pretty and my daughter really likes it😊
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We understand it can be difficult to depict size online, so we do include the product dimensions in the Product Details section below all of the pictures, as well as include a photograph shown to scale on a model. Customer experience is important to us, and we will relay your concerns to our team. We regret we let you down and hope to better serve you in the future.