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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Ohio
1 review
1 helpful vote
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Beautiful Pieces
June 30, 2025

Great service, Beautiful pieces! I will surely shop R&S again.

Date of experience: June 20, 2025
New Jersey
1 review
0 helpful votes
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Beautiful Jewelry
June 30, 2025

Perfect experience from beginning to end. Very happy with my purchase.

Date of experience: June 20, 2025
Wisconsin
1 review
0 helpful votes
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I depend on Ross Simon's for reasonable prices and quality products.

Date of experience: June 19, 2025
Maryland
1 review
0 helpful votes
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Bracelet
June 29, 2025

I love my bracelet. It is exactly what I wanted. It was reasonably priced and arrived when expected..

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Will not lay flat
June 29, 2025

I love the Frenchie but the pin on the back does not enable the dog to lay flat or stay turned the correct way. The pin side is showing much of the time.

Date of experience: June 19, 2025
California
1 review
0 helpful votes
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I ordered a Rolo Chain braclet from Ross Simon. The weight, length and size was woth probably $250 and they charged over $1000. They use to be trust worthy, but not anymore! DO NOT BUY from them!

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Barbara J. — Ross-Simons Rep
8 months ago

We regret to hear about your disappointment with your bracelet and the value not meeting your expectations. We strive to ensure every piece combines quality craftsmanship and lasting value. We offer a 30-day return policy if not 100% satisfied with your purchase. For assistance, please call us at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.

Virginia
2 reviews
0 helpful votes
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Nice piece of jewerly
June 29, 2025

Easy to purchase and a nice piece of jewelry I would highly recommend to family and friends

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Jewelry is far too thin. I will be retuning the bracelet bc it broke within two days. It literally broke while I was helping my daughter put it on. No unusual wear and tear. This was a graduation gift and this is very disappointing. I have not contacted anyone yet but will.

Date of experience: June 19, 2025
Tennessee
1 review
0 helpful votes
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Beautiful!
June 29, 2025

My earrings are so beautiful and I have had a lot of compliments. Ordering was easy and I received them fast!

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Perfect :)
June 29, 2025

Perfect piece! Prompt shipping, carefully packaged, excellent customer support! Thank you :)

Date of experience: June 19, 2025
Florida
1 review
0 helpful votes
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Perfect
June 29, 2025

Bought amethyst ring for myself. Perfect size and beautiful amethyst ring, love it thank you

Date of experience: June 19, 2025
Illinois
1 review
0 helpful votes
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I am very satisfied
June 29, 2025

I brought two bracelets and one ring that I'm satisfied with

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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I returned it.
June 29, 2025

I was not satisfied with the product. I returned it and am waiting for my refund.

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Would like to buy another.
June 29, 2025

Beautiful bracelet. I wasn't sure of the size but it fits perfectly and I'd like to buy two more, only I can't find them at the same price.

Date of experience: June 19, 2025
Indiana
1 review
0 helpful votes
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Decent Experience
June 29, 2025

I thought there were some good items to choose from. The site wouldn't allow me to filter down to exactly what I wanted. The item was as pictured but definitely looked larger than what I received and wasn't as nice as the picture made it look. There was space in the bracelet (throughout) that you couldn't really see in the picture.

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Awesome
June 28, 2025
Updated review

I'm a fan, I love Ross-Simon, I bought 2 dangle pink pearl earring. And ear cuffs, and looking for more..

Date of experience: June 18, 2025

Awesome, Than you so much
June 18, 2025
Previous review

Awesome, Than you so much

Date of experience: June 8, 2025
Arizona
1 review
0 helpful votes
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Happy camper
June 28, 2025
Updated review

I have always been happy with the jewelry from Ross and Simons.

Date of experience: June 18, 2025

I have always been happy with my jewlery from Ross&simons
June 18, 2025
Previous review

I have always been happy with my jewlery from Ross&simons. I only wish I could afford more. Its very good quality and workmanship.

Date of experience: June 8, 2025
Illinois
1 review
0 helpful votes
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Satisfied
June 28, 2025

Quickly timely delivery, neatly packaged, necklace looks awesome

Date of experience: June 18, 2025
Illinois
1 review
0 helpful votes
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Loved gift
June 28, 2025

Surprise gift from aunt in another state. Loved the earrings!

Date of experience: June 18, 2025
Michigan
1 review
1 helpful vote
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Na
June 28, 2025

NA...;.('dndhshsjsjjshsjdkshshshsjdbbsvshshdhdhhshdhdhdhdbdhdhdhd

Date of experience: June 18, 2025